
An official website of the United States government
Business Processes | Total | Main | Secondary | ||||||
---|---|---|---|---|---|---|---|---|---|
III 2009 (r) | II 2010 (r) | III 2010 (p) | III 2009 (r) | II 2010 (r) | III 2010 (p) | III 2009 (r) | II 2010 (r) | III 2010 (p) | |
Total, private nonfarm | |||||||||
Core Processes | 1,565 | 1,097 | 858 | 1,222 | 880 | 658 | 343 | 217 | 200 |
Strategic management | (3) | 13 | 11 | (3) | - | - | (3) | 13 | 11 |
Procurement, logistics, and distribution | 156 | 84 | 78 | 12 | 12 | 8 | 144 | 72 | 70 |
Operations | 1,201 | 825 | 610 | 1,175 | 807 | 589 | 26 | 18 | 21 |
Product development | 52 | 32 | 39 | 4 | 1 | 6 | 48 | 31 | 33 |
Marketing, sales, and account management | 69 | 58 | 40 | 18 | 21 | 9 | 51 | 37 | 31 |
Customer and after-sales service | 87 | 85 | 80 | 13 | 39 | 46 | 74 | 46 | 34 |
Support Processes | 471 | 293 | 209 | 39 | 29 | 23 | 432 | 264 | 186 |
General management and firm infrastructure | 309 | 204 | 146 | 29 | 24 | 19 | 280 | 180 | 127 |
Human resources management | 88 | 59 | 43 | 4 | 4 | 2 | 84 | 55 | 41 |
Technology and process development | 74 | 30 | 20 | 6 | 1 | 2 | 68 | 29 | 18 |
Business Function not provided (2) | 27 | 9 | 2 | 27 | 9 | 2 | - | - | - |
Goods-producing industries | |||||||||
Core Processes | 914 | 533 | 414 | 735 | 449 | 328 | 179 | 84 | 86 |
Strategic management | (3) | 5 | 5 | (3) | - | - | (3) | 5 | 5 |
Procurement, logistics, and distribution | 103 | 44 | 41 | 2 | 6 | 5 | 101 | 38 | 36 |
Operations | 728 | 445 | 314 | 725 | 441 | 307 | 3 | 4 | 7 |
Product development | 34 | 17 | 22 | 1 | - | 3 | 33 | 17 | 19 |
Marketing, sales, and account management | 26 | 13 | 12 | 7 | 1 | 1 | 19 | 12 | 11 |
Customer and after-sales service | 23 | 9 | 20 | - | 1 | 12 | 23 | 8 | 8 |
Support Processes | 259 | 125 | 97 | 7 | 8 | 7 | 252 | 117 | 90 |
General management and firm infrastructure | 162 | 85 | 65 | 5 | 7 | 6 | 157 | 78 | 59 |
Human resources management | 48 | 23 | 21 | - | - | - | 48 | 23 | 21 |
Technology and process development | 49 | 17 | 11 | 2 | 1 | 1 | 47 | 16 | 10 |
Business Function not provided (2) | 11 | 1 | - | 11 | 1 | - | - | - | - |
Service-providing industries | |||||||||
Core Processes | 651 | 564 | 444 | 487 | 431 | 330 | 164 | 133 | 114 |
Strategic management | (3) | 8 | 6 | (3) | - | - | (3) | 8 | 6 |
Procurement, logistics, and distribution | 53 | 40 | 37 | 10 | 6 | 3 | 43 | 34 | 34 |
Operations | 473 | 380 | 296 | 450 | 366 | 282 | 23 | 14 | 14 |
Product development | 18 | 15 | 17 | 3 | 1 | 3 | 15 | 14 | 14 |
Marketing, sales, and account management | 43 | 45 | 28 | 11 | 20 | 8 | 32 | 25 | 20 |
Customer and after-sales service | 64 | 76 | 60 | 13 | 38 | 34 | 51 | 38 | 26 |
Support Processes | 212 | 168 | 112 | 32 | 21 | 16 | 180 | 147 | 96 |
General management and firm infrastructure | 147 | 119 | 81 | 24 | 17 | 13 | 123 | 102 | 68 |
Human resources management | 40 | 36 | 22 | 4 | 4 | 2 | 36 | 32 | 20 |
Technology and process development | 25 | 13 | 9 | 4 | - | 1 | 21 | 13 | 8 |
Business Function not provided (2) | 16 | 8 | 2 | 16 | 8 | 2 | - | - | - |
(1) Data were reported by all states and the District of Columbia. NOTE: Dash represents zero. |