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Business Processes | Total | Main | Secondary | ||||||
---|---|---|---|---|---|---|---|---|---|
I 2010 | IV 2010 (r) | I 2011 (p) | I 2010 | IV 2010 (r) | I 2011 (p) | I 2010 | IV 2010 (r) | I 2011 (p) | |
Total, private nonfarm | |||||||||
Core Processes | 1,324 | 1,120 | 1,030 | 1,024 | 864 | 768 | 300 | 256 | 262 |
Strategic management | 14 | 16 | 19 | - | - | - | 14 | 16 | 19 |
Procurement, logistics, and distribution | 125 | 90 | 90 | 16 | 6 | 8 | 109 | 84 | 82 |
Operations | 965 | 823 | 724 | 935 | 805 | 680 | 30 | 18 | 44 |
Product development | 39 | 59 | 65 | 3 | 5 | 24 | 36 | 54 | 41 |
Marketing, sales, and account management | 78 | 58 | 43 | 28 | 10 | 12 | 50 | 48 | 31 |
Customer and after-sales service | 103 | 74 | 89 | 42 | 38 | 44 | 61 | 36 | 45 |
Support Processes | 379 | 212 | 241 | 41 | 20 | 22 | 338 | 192 | 219 |
General management and firm infrastructure | 246 | 147 | 169 | 34 | 13 | 16 | 212 | 134 | 153 |
Human resources management | 92 | 47 | 49 | 4 | 3 | 3 | 88 | 44 | 46 |
Technology and process development | 41 | 18 | 23 | 3 | 4 | 3 | 38 | 14 | 20 |
Business Function not provided (2) | 10 | 8 | 7 | 10 | 8 | 7 | - | - | - |
Goods-producing industries | |||||||||
Core Processes | 673 | 632 | 474 | 550 | 491 | 379 | 123 | 141 | 95 |
Strategic management | 4 | 9 | 7 | - | - | - | 4 | 9 | 7 |
Procurement, logistics, and distribution | 69 | 57 | 42 | 4 | - | 3 | 65 | 57 | 39 |
Operations | 544 | 481 | 369 | 538 | 478 | 357 | 6 | 3 | 12 |
Product development | 23 | 37 | 32 | 2 | 2 | 10 | 21 | 35 | 22 |
Marketing, sales, and account management | 18 | 23 | 8 | 3 | 1 | 1 | 15 | 22 | 7 |
Customer and after-sales service | 15 | 25 | 16 | 3 | 10 | 8 | 12 | 15 | 8 |
Support Processes | 166 | 101 | 102 | 7 | 8 | 4 | 159 | 93 | 98 |
General management and firm infrastructure | 103 | 70 | 62 | 7 | 5 | 3 | 96 | 65 | 59 |
Human resources management | 41 | 20 | 26 | - | - | - | 41 | 20 | 26 |
Technology and process development | 22 | 11 | 14 | - | 3 | 1 | 22 | 8 | 13 |
Business Function not provided (2) | 4 | 2 | 3 | 4 | 2 | 3 | - | - | - |
Service-providing industries | |||||||||
Core Processes | 651 | 488 | 556 | 474 | 373 | 389 | 177 | 115 | 167 |
Strategic management | 10 | 7 | 12 | - | - | - | 10 | 7 | 12 |
Procurement, logistics, and distribution | 56 | 33 | 48 | 12 | 6 | 5 | 44 | 27 | 43 |
Operations | 421 | 342 | 355 | 397 | 327 | 323 | 24 | 15 | 32 |
Product development | 16 | 22 | 33 | 1 | 3 | 14 | 15 | 19 | 19 |
Marketing, sales, and account management | 60 | 35 | 35 | 25 | 9 | 11 | 35 | 26 | 24 |
Customer and after-sales service | 88 | 49 | 73 | 39 | 28 | 36 | 49 | 21 | 37 |
Support Processes | 213 | 111 | 139 | 34 | 12 | 18 | 179 | 99 | 121 |
General management and firm infrastructure | 143 | 77 | 107 | 27 | 8 | 13 | 116 | 69 | 94 |
Human resources management | 51 | 27 | 23 | 4 | 3 | 3 | 47 | 24 | 20 |
Technology and process development | 19 | 7 | 9 | 3 | 1 | 2 | 16 | 6 | 7 |
Business Function not provided (2) | 6 | 6 | 4 | 6 | 6 | 4 | - | - | - |
Footnotes: NOTE: Dash represents zero. |
Last Modified Date: June 1, 2011