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Business Processes | Total | Main | Secondary | ||||||
---|---|---|---|---|---|---|---|---|---|
II 2010 | I 2011 (r) | II 2011 (p) | II 2010 | I 2011 (r) | II 2011 (p) | II 2010 | I 2011 (r) | II 2011 (p) | |
Total, private nonfarm | |||||||||
Core Processes | 1,092 | 1,079 | 933 | 877 | 807 | 695 | 215 | 272 | 238 |
Strategic management | 13 | 20 | 14 | - | - | - | 13 | 20 | 14 |
Procurement, logistics, and distribution | 84 | 93 | 72 | 12 | 9 | 6 | 72 | 84 | 66 |
Operations | 822 | 739 | 664 | 804 | 692 | 625 | 18 | 47 | 39 |
Product development | 31 | 67 | 53 | 1 | 24 | 9 | 30 | 43 | 44 |
Marketing, sales, and account management | 58 | 46 | 42 | 21 | 13 | 13 | 37 | 33 | 29 |
Customer and after-sales service | 84 | 114 | 88 | 39 | 69 | 42 | 45 | 45 | 46 |
Support Processes | 292 | 256 | 218 | 29 | 27 | 29 | 263 | 229 | 189 |
General management and firm infrastructure | 203 | 181 | 153 | 24 | 21 | 16 | 179 | 160 | 137 |
Human resources management | 59 | 51 | 37 | 4 | 3 | 11 | 55 | 48 | 26 |
Technology and process development | 30 | 24 | 28 | 1 | 3 | 2 | 29 | 21 | 26 |
Business Function not provided (2) | 9 | 7 | 6 | 9 | 7 | 6 | - | - | - |
Goods-producing industries | |||||||||
Core Processes | 529 | 492 | 434 | 447 | 392 | 341 | 82 | 100 | 93 |
Strategic management | 5 | 7 | 5 | - | - | - | 5 | 7 | 5 |
Procurement, logistics, and distribution | 44 | 44 | 39 | 6 | 3 | 3 | 38 | 41 | 36 |
Operations | 443 | 378 | 335 | 439 | 365 | 328 | 4 | 13 | 7 |
Product development | 16 | 33 | 29 | - | 10 | 2 | 16 | 23 | 27 |
Marketing, sales, and account management | 13 | 8 | 10 | 1 | 1 | - | 12 | 7 | 10 |
Customer and after-sales service | 8 | 22 | 16 | 1 | 13 | 8 | 7 | 9 | 8 |
Support Processes | 124 | 105 | 76 | 8 | 5 | 7 | 116 | 100 | 69 |
General management and firm infrastructure | 84 | 65 | 51 | 7 | 4 | 6 | 77 | 61 | 45 |
Human resources management | 23 | 26 | 7 | - | - | 1 | 23 | 26 | 6 |
Technology and process development | 17 | 14 | 18 | 1 | 1 | - | 16 | 13 | 18 |
Business Function not provided (2) | 1 | 4 | 1 | 1 | 4 | 1 | - | - | - |
Service-providing industries | |||||||||
Core Processes | 563 | 587 | 499 | 430 | 415 | 354 | 133 | 172 | 145 |
Strategic management | 8 | 13 | 9 | - | - | - | 8 | 13 | 9 |
Procurement, logistics, and distribution | 40 | 49 | 33 | 6 | 6 | 3 | 34 | 43 | 30 |
Operations | 379 | 361 | 329 | 365 | 327 | 297 | 14 | 34 | 32 |
Product development | 15 | 34 | 24 | 1 | 14 | 7 | 14 | 20 | 17 |
Marketing, sales, and account management | 45 | 38 | 32 | 20 | 12 | 13 | 25 | 26 | 19 |
Customer and after-sales service | 76 | 92 | 72 | 38 | 56 | 34 | 38 | 36 | 38 |
Support Processes | 168 | 151 | 142 | 21 | 22 | 22 | 147 | 129 | 120 |
General management and firm infrastructure | 119 | 116 | 102 | 17 | 17 | 10 | 102 | 99 | 92 |
Human resources management | 36 | 25 | 30 | 4 | 3 | 10 | 32 | 22 | 20 |
Technology and process development | 13 | 10 | 10 | - | 2 | 2 | 13 | 8 | 8 |
Business Function not provided (2) | 8 | 3 | 5 | 8 | 3 | 5 | - | - | - |
Footnotes: NOTE: Dash represents zero. |
Last Modified Date: August 17, 2011