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Business Processes | Total | Main | Secondary | ||||||
---|---|---|---|---|---|---|---|---|---|
III 2010 | II 2011 (r) | III 2011 (p) | III 2010 | II 2011 (r) | III 2011 (p) | III 2010 | II 2011 (r) | III 2011 (p) | |
Total, private nonfarm | |||||||||
Core Processes | 907 | 996 | 950 | 693 | 745 | 742 | 214 | 251 | 208 |
Strategic management | 11 | 15 | 7 | - | - | - | 11 | 15 | 7 |
Procurement, logistics, and distribution | 84 | 75 | 71 | 9 | 6 | 11 | 75 | 69 | 60 |
Operations | 631 | 705 | 728 | 608 | 663 | 690 | 23 | 42 | 38 |
Product development | 42 | 57 | 57 | 6 | 11 | 12 | 36 | 46 | 45 |
Marketing, sales, and account management | 44 | 43 | 37 | 9 | 11 | 10 | 35 | 32 | 27 |
Customer and after-sales service | 95 | 101 | 50 | 61 | 54 | 19 | 34 | 47 | 31 |
Support Processes | 220 | 227 | 206 | 25 | 32 | 29 | 195 | 195 | 177 |
General management and firm infrastructure | 155 | 161 | 140 | 21 | 19 | 11 | 134 | 142 | 129 |
Human resources management | 45 | 36 | 46 | 2 | 11 | 15 | 43 | 25 | 31 |
Technology and process development | 20 | 30 | 20 | 2 | 2 | 3 | 18 | 28 | 17 |
Business Function not provided (2) | 3 | 7 | 5 | 3 | 7 | 5 | - | - | - |
Goods-producing industries | |||||||||
Core Processes | 436 | 453 | 411 | 343 | 360 | 315 | 93 | 93 | 96 |
Strategic management | 5 | 5 | 6 | - | - | - | 5 | 5 | 6 |
Procurement, logistics, and distribution | 44 | 39 | 40 | 5 | 2 | 1 | 39 | 37 | 39 |
Operations | 325 | 353 | 305 | 318 | 345 | 296 | 7 | 8 | 9 |
Product development | 25 | 30 | 30 | 3 | 3 | 8 | 22 | 27 | 22 |
Marketing, sales, and account management | 13 | 9 | 16 | 1 | - | 3 | 12 | 9 | 13 |
Customer and after-sales service | 24 | 17 | 14 | 16 | 10 | 7 | 8 | 7 | 7 |
Support Processes | 101 | 81 | 72 | 7 | 7 | 2 | 94 | 74 | 70 |
General management and firm infrastructure | 68 | 57 | 53 | 6 | 6 | 2 | 62 | 51 | 51 |
Human resources management | 22 | 7 | 12 | - | 1 | - | 22 | 6 | 12 |
Technology and process development | 11 | 17 | 7 | 1 | - | - | 10 | 17 | 7 |
Business Function not provided (2) | 1 | 2 | - | 1 | 2 | - | - | - | - |
Service-providing industries | |||||||||
Core Processes | 471 | 543 | 539 | 350 | 385 | 427 | 121 | 158 | 112 |
Strategic management | 6 | 10 | 1 | - | - | - | 6 | 10 | 1 |
Procurement, logistics, and distribution | 40 | 36 | 31 | 4 | 4 | 10 | 36 | 32 | 21 |
Operations | 306 | 352 | 423 | 290 | 318 | 394 | 16 | 34 | 29 |
Product development | 17 | 27 | 27 | 3 | 8 | 4 | 14 | 19 | 23 |
Marketing, sales, and account management | 31 | 34 | 21 | 8 | 11 | 7 | 23 | 23 | 14 |
Customer and after-sales service | 71 | 84 | 36 | 45 | 44 | 12 | 26 | 40 | 24 |
Support Processes | 119 | 146 | 134 | 18 | 25 | 27 | 101 | 121 | 107 |
General management and firm infrastructure | 87 | 104 | 87 | 15 | 13 | 9 | 72 | 91 | 78 |
Human resources management | 23 | 29 | 34 | 2 | 10 | 15 | 21 | 19 | 19 |
Technology and process development | 9 | 13 | 13 | 1 | 2 | 3 | 8 | 11 | 10 |
Business Function not provided (2) | 2 | 5 | 5 | 2 | 5 | 5 | - | - | - |
Footnotes: NOTE: Dash represents zero. |
Last Modified Date: November 15, 2011