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Business Processes | Total | Main | Secondary | ||||||
---|---|---|---|---|---|---|---|---|---|
I 2011 | IV 2011 (r) | I 2012 (p) | I 2011 | IV 2011 (r) | I 2012 (p) | I 2011 | IV 2011 (r) | I 2012 (p) | |
Total, private nonfarm | |||||||||
Core Processes | 1,079 | 1,020 | 843 | 807 | 802 | 607 | 272 | 218 | 236 |
Strategic management | 20 | 16 | 17 | - | 1 | - | 20 | 15 | 17 |
Procurement, logistics, and distribution | 93 | 63 | 67 | 9 | 2 | 5 | 84 | 61 | 62 |
Operations | 739 | 798 | 592 | 692 | 759 | 553 | 47 | 39 | 39 |
Product development | 67 | 54 | 59 | 24 | 13 | 13 | 43 | 41 | 46 |
Marketing, sales, and account management | 46 | 41 | 46 | 13 | 11 | 15 | 33 | 30 | 31 |
Customer and after-sales service | 114 | 48 | 62 | 69 | 16 | 21 | 45 | 32 | 41 |
Support Processes | 256 | 211 | 183 | 27 | 31 | 18 | 229 | 180 | 165 |
General management and firm infrastructure | 181 | 141 | 122 | 21 | 13 | 9 | 160 | 128 | 113 |
Human resources management | 51 | 51 | 34 | 3 | 17 | 5 | 48 | 34 | 29 |
Technology and process development | 24 | 19 | 27 | 3 | 1 | 4 | 21 | 18 | 23 |
Business Function not provided (2) | 7 | 7 | 7 | 7 | 7 | 7 | - | - | - |
Goods-producing industries | |||||||||
Core Processes | 492 | 510 | 375 | 392 | 394 | 266 | 100 | 116 | 109 |
Strategic management | 7 | 10 | 8 | - | - | - | 7 | 10 | 8 |
Procurement, logistics, and distribution | 44 | 41 | 39 | 3 | 1 | 1 | 41 | 40 | 38 |
Operations | 378 | 389 | 265 | 365 | 379 | 258 | 13 | 10 | 7 |
Product development | 33 | 36 | 37 | 10 | 8 | 7 | 23 | 28 | 30 |
Marketing, sales, and account management | 8 | 20 | 16 | 1 | 5 | - | 7 | 15 | 16 |
Customer and after-sales service | 22 | 14 | 10 | 13 | 1 | - | 9 | 13 | 10 |
Support Processes | 105 | 80 | 68 | 5 | 6 | 3 | 100 | 74 | 65 |
General management and firm infrastructure | 65 | 56 | 44 | 4 | 5 | 1 | 61 | 51 | 43 |
Human resources management | 26 | 13 | 11 | - | - | - | 26 | 13 | 11 |
Technology and process development | 14 | 11 | 13 | 1 | 1 | 2 | 13 | 10 | 11 |
Business Function not provided (2) | 4 | 1 | 1 | 4 | 1 | 1 | - | - | - |
Service-providing industries | |||||||||
Core Processes | 587 | 509 | 465 | 415 | 407 | 338 | 172 | 102 | 127 |
Strategic management | 13 | 6 | 9 | - | 1 | - | 13 | 5 | 9 |
Procurement, logistics, and distribution | 49 | 22 | 28 | 6 | 1 | 4 | 43 | 21 | 24 |
Operations | 361 | 408 | 324 | 327 | 379 | 292 | 34 | 29 | 32 |
Product development | 34 | 18 | 22 | 14 | 5 | 6 | 20 | 13 | 16 |
Marketing, sales, and account management | 38 | 21 | 30 | 12 | 6 | 15 | 26 | 15 | 15 |
Customer and after-sales service | 92 | 34 | 52 | 56 | 15 | 21 | 36 | 19 | 31 |
Support Processes | 151 | 131 | 113 | 22 | 25 | 15 | 129 | 106 | 98 |
General management and firm infrastructure | 116 | 85 | 77 | 17 | 8 | 8 | 99 | 77 | 69 |
Human resources management | 25 | 38 | 22 | 3 | 17 | 5 | 22 | 21 | 17 |
Technology and process development | 10 | 8 | 14 | 2 | - | 2 | 8 | 8 | 12 |
Business Function not provided (2) | 3 | 6 | 6 | 3 | 6 | 6 | - | - | - |
Footnotes: | |||||||||
NOTE: Dash represents zero. Data may not add to total private nonfarm because of industry nonreporting. |