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Business Processes | Total | Main | Secondary | ||||||
---|---|---|---|---|---|---|---|---|---|
II 2011 | I 2011 (r) | II 2012 (p) | I 2011 | IV 2011 (r) | I 2012 (p) | I 2011 | IV 2011 (r) | I 2012 (p) | |
Total, private nonfarm | |||||||||
Core Processes | 996 | 1,005 | 865 | 745 | 736 | 651 | 251 | 269 | 214 |
Strategic management | 15 | 23 | 14 | - | - | - | 15 | 23 | 14 |
Procurement, logistics, and distribution | 75 | 78 | 51 | 6 | 6 | 7 | 69 | 72 | 44 |
Operations | 705 | 707 | 627 | 663 | 666 | 581 | 42 | 41 | 46 |
Product development | 57 | 64 | 49 | 11 | 14 | 14 | 46 | 50 | 35 |
Marketing, sales, and account management | 43 | 55 | 35 | 11 | 18 | 6 | 32 | 37 | 29 |
Customer and after-sales service | 101 | 78 | 89 | 54 | 32 | 43 | 47 | 46 | 46 |
Support Processes | 227 | 217 | 197 | 32 | 22 | 23 | 195 | 195 | 174 |
General management and firm infrastructure | 161 | 150 | 129 | 19 | 12 | 16 | 142 | 138 | 113 |
Human resources management | 36 | 40 | 45 | 11 | 6 | 6 | 25 | 34 | 39 |
Technology and process development | 30 | 27 | 23 | 2 | 4 | 1 | 28 | 23 | 22 |
Business Function not provided (2) | 7 | 7 | 3 | 7 | 7 | 3 | - | - | - |
Goods-producing industries | |||||||||
Core Processes | 453 | 441 | 359 | 360 | 315 | 287 | 93 | 126 | 72 |
Strategic management | 5 | 12 | 5 | - | - | - | 5 | 12 | 5 |
Procurement, logistics, and distribution | 39 | 45 | 28 | 2 | 2 | 3 | 37 | 43 | 25 |
Operations | 353 | 314 | 281 | 345 | 305 | 272 | 8 | 9 | 9 |
Product development | 30 | 39 | 24 | 3 | 7 | 6 | 27 | 32 | 18 |
Marketing, sales, and account management | 9 | 18 | 9 | - | - | 2 | 9 | 18 | 7 |
Customer and after-sales service | 17 | 13 | 12 | 10 | 1 | 4 | 7 | 12 | 8 |
Support Processes | 81 | 82 | 66 | 7 | 4 | 4 | 74 | 78 | 62 |
General management and firm infrastructure | 57 | 55 | 45 | 6 | 1 | 4 | 51 | 54 | 41 |
Human resources management | 7 | 13 | 8 | 1 | 1 | - | 6 | 12 | 8 |
Technology and process development | 17 | 14 | 13 | - | 2 | - | 17 | 12 | 13 |
Business Function not provided (2) | 2 | 1 | - | 2 | 1 | - | - | - | - |
Service-providing industries | |||||||||
Core Processes | 543 | 562 | 504 | 385 | 419 | 362 | 158 | 143 | 142 |
Strategic management | 10 | 11 | 9 | - | - | - | 10 | 11 | 9 |
Procurement, logistics, and distribution | 36 | 33 | 23 | 4 | 4 | 4 | 32 | 29 | 19 |
Operations | 352 | 392 | 344 | 318 | 360 | 307 | 34 | 32 | 37 |
Product development | 27 | 25 | 25 | 8 | 7 | 8 | 19 | 18 | 17 |
Marketing, sales, and account management | 34 | 36 | 26 | 11 | 17 | 4 | 23 | 19 | 22 |
Customer and after-sales service | 84 | 65 | 77 | 44 | 31 | 39 | 40 | 34 | 38 |
Support Processes | 146 | 135 | 131 | 25 | 18 | 19 | 121 | 117 | 112 |
General management and firm infrastructure | 104 | 95 | 84 | 13 | 11 | 12 | 91 | 84 | 72 |
Human resources management | 29 | 27 | 37 | 10 | 5 | 6 | 19 | 22 | 31 |
Technology and process development | 13 | 13 | 10 | 2 | 2 | 1 | 11 | 11 | 9 |
Business Function not provided (2) | 5 | 6 | 3 | 5 | 6 | 3 | - | - | - |
Footnotes: | |||||||||
NOTE: Dash represents zero. Data may not add to total private nonfarm because of industry nonreporting. |