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Business Processes | Total | Main | Secondary | ||||||
---|---|---|---|---|---|---|---|---|---|
III 2011 |
II 2011(r) |
III 2012(p) |
III 2011 |
II 2011(r) |
III 2012(p) |
III 2011 |
II 2011(r) |
III 2012(p) |
|
Total, private nonfarm | |||||||||
Core Processes |
1,061 | 1,100 | 711 | 827 | 867 | 541 | 234 | 233 | 170 |
Strategic management
|
10 | 17 | 14 | - | - | 2 | 10 | 17 | 12 |
Procurement, logistics, and distribution
|
75 | 59 | 42 | 11 | 8 | 3 | 64 | 51 | 39 |
Operations
|
809 | 839 | 528 | 768 | 798 | 489 | 41 | 41 | 39 |
Product development
|
59 | 48 | 45 | 12 | 11 | 16 | 47 | 37 | 29 |
Marketing, sales, and account management
|
48 | 44 | 26 | 13 | 8 | 10 | 35 | 36 | 16 |
Customer and after-sales service
|
60 | 93 | 56 | 23 | 42 | 21 | 37 | 51 | 35 |
Support Processes |
232 | 231 | 155 | 28 | 24 | 19 | 204 | 207 | 136 |
General management and firm infrastructure
|
159 | 154 | 99 | 11 | 17 | 15 | 148 | 137 | 84 |
Human resources management
|
50 | 52 | 36 | 15 | 5 | 2 | 35 | 47 | 34 |
Technology and process development
|
23 | 25 | 20 | 2 | 2 | 2 | 21 | 23 | 18 |
Business Function not provided (2) |
8 | 7 | 2 | 8 | 7 | 2 | - | - | - |
Goods-producing industries | |||||||||
Core Processes |
452 | 416 | 323 | 348 | 335 | 249 | 104 | 81 | 74 |
Strategic management
|
7 | 5 | 6 | - | - | - | 7 | 5 | 6 |
Procurement, logistics, and distribution
|
42 | 31 | 25 | 1 | 3 | - | 41 | 28 | 25 |
Operations
|
337 | 329 | 244 | 328 | 321 | 232 | 9 | 8 | 12 |
Product development
|
30 | 26 | 26 | 8 | 5 | 11 | 22 | 21 | 15 |
Marketing, sales, and account management
|
21 | 12 | 8 | 4 | 2 | 3 | 17 | 10 | 5 |
Customer and after-sales service
|
15 | 13 | 14 | 7 | 4 | 3 | 8 | 9 | 11 |
Support Processes |
82 | 80 | 68 | 2 | 4 | 8 | 80 | 76 | 60 |
General management and firm infrastructure
|
60 | 54 | 46 | 2 | 4 | 6 | 58 | 50 | 40 |
Human resources management
|
13 | 12 | 14 | - | - | - | 13 | 12 | 14 |
Technology and process development
|
9 | 14 | 8 | - | - | 2 | 9 | 14 | 6 |
Business Function not provided (2) |
1 | - | - | 1 | - | - | - | - | - |
Service-providing industries | |||||||||
Core Processes |
609 | 681 | 388 | 479 | 529 | 292 | 130 | 152 | 96 |
Strategic management
|
3 | 12 | 8 | - | - | 2 | 3 | 12 | 6 |
Procurement, logistics, and distribution
|
33 | 28 | 17 | 10 | 5 | 3 | 23 | 23 | 14 |
Operations
|
472 | 507 | 284 | 440 | 474 | 257 | 32 | 33 | 27 |
Product development
|
29 | 22 | 19 | 4 | 6 | 5 | 25 | 16 | 14 |
Marketing, sales, and account management
|
27 | 32 | 18 | 9 | 6 | 7 | 18 | 26 | 11 |
Customer and after-sales service
|
45 | 80 | 42 | 16 | 38 | 18 | 29 | 42 | 24 |
Support Processes |
150 | 151 | 87 | 26 | 20 | 11 | 124 | 131 | 76 |
General management and firm infrastructure
|
99 | 100 | 53 | 9 | 13 | 9 | 90 | 87 | 44 |
Human resources management
|
37 | 40 | 22 | 15 | 5 | 2 | 22 | 35 | 20 |
Technology and process development
|
14 | 11 | 12 | 2 | 2 | - | 12 | 9 | 12 |
Business Function not provided (2) |
7 | 7 | 2 | 7 | 7 | 2 | - | - | - |
Footnotes: |
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NOTE: Dash represents zero. Data may not add to total private nonfarm because of industry nonreporting. |