What Health Educators and Community Health Workers Do
Health educators and community health workers educate people about the availability of healthcare services.
Health educators teach people about behaviors that promote wellness. They develop and implement strategies to improve the health of individuals and communities. Community health workers provide a link between the community, health educators, and other healthcare and social service professionals. They develop and implement strategies to improve the health of individuals and communities. They collect data and discuss health concerns with members of specific populations or communities. Although the two occupations often work together, responsibilities of health educators and community health workers are distinct.
Health educators typically do the following:
- Assess the health needs of the people and communities they serve
- Develop programs and events to teach people about health topics
- Teach people how to manage existing health conditions
- Evaluate the effectiveness of programs and educational materials
- Help people find health services or information
- Provide training programs for community health workers or other health professionals
- Supervise staff who implement health education programs
- Collect and analyze data to learn about a particular community and improve programs and services
- Advocate for improved health resources and policies that promote health
Community health workers typically do the following:
- Discuss health concerns with community members
- Educate people about the importance and availability of healthcare services, such as cancer screenings
- Collect data
- Report findings to health educators and other healthcare providers
- Provide informal counseling and social support
- Conduct outreach programs
- Facilitate access to the healthcare services
- Advocate for individual and community needs
The duties of health educators, also known as health education specialists, vary with their work settings. Most work in healthcare facilities, colleges, public health departments, nonprofits, and private businesses. Those who teach health classes in middle and high schools are considered teachers. For more information, see the profiles on middle school teachers and high school teachers.
In healthcare facilities, health educators may work one-on-one with patients or with their families. They teach patients about their diagnoses and about any necessary treatments or procedures. They may be called patient navigators because they help consumers find out about their health insurance options and direct people to outside resources, such as support groups or home health agencies. They lead hospital efforts in developing and administering surveys to identify major health issues and concerns of the surrounding communities and developing programs to meet those needs. Health educators also help organize health screenings, such as blood pressure checks, and health classes on topics such as installing a car seat correctly. They also create programs to train medical staff to interact more effectively with patients. For example, they may teach doctors how to explain complicated procedures to patients in simple language.
In colleges, health educators create programs and materials on topics that affect young adults, such as smoking and alcohol use. They may train students to be peer educators and supervise the students’ delivery of health information in person or through social media. Health educators also advocate for campuswide policies to promote health.
In public health departments, health educators administer public health campaigns on topics such as emergency preparedness, immunizations, proper nutrition, or stress management. They develop materials to be used by other public health officials. During emergencies, they may provide safety information to the public and the media. Some health educators work with other professionals to create public policies that support healthy behaviors and environments. They may also oversee grants and grant-funded programs to improve the health of the public. Some participate in statewide and local committees dealing with topics such as aging.
In nonprofits (including community health organizations), health educators create programs and materials about health issues faced by the community that they serve. They help organizations obtain funding and other resources. They may educate policymakers about ways to improve public health and work on securing grant funding for programs to promote health and disease awareness. Many nonprofits focus on a particular disease or audience, so health educators in these organizations limit programs to that specific topic or audience. For example, a health educator may design a program to teach people with diabetes how to better manage their condition or a program for teen mothers on how to care for their newborns.
In private businesses, health educators identify common health problems among employees and create programs to improve health. They work with management to develop incentives for employees to adopt healthy behaviors, such as losing weight or controlling cholesterol. Health educators recommend changes in the workplace to improve employee health, such as creating smoke-free areas.
Community health workers have an in-depth knowledge of the communities they serve. Within their community, they identify health-related issues, collect data, and discuss health concerns with the people they serve. For example, they may help eligible residents of a neighborhood enroll in programs such as Medicaid or Medicare and explain the benefits that these programs offer. Community health workers address any barriers to care and provide referrals for such needs as food, housing, education, and mental health services
Community health workers share information with health educators and healthcare providers so that health educators can create new programs or adjust existing programs or events to better suit the needs of the community. Community health workers also advocate for the health needs of community members. In addition, they conduct outreach to engage community residents, assist residents with health system navigation, and to improve care coordination.