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Jean Fox

Jean Fox  

Jean Fox, Ph.D.

Research Psychologist Office of Survey Methods Research
  • George Mason University, 1998, Ph.D., Human Factors, Psychology Department
  • Virginia Tech, 1992, M.S., Human Factors, Industrial and Systems Engineering Department
  • Tufts University, 1988, B.S., Human Factors, College of Engineering
Fields of Interest:
  • User Experience (UX)
  • Customer Experience (CX)
  • User Interface Design
  • Survey Design
  • Applying UX methods to support innovation
Professional Experience:
  • Research Psychologist, Bureau of Labor Statistics, 1998-present
  • Graduate Research Assistant, George Mason University, 1992-1998
  • Senior Research Associate, American Institutes for Research, 1988-1990
Selected Publications and Working Papers:
  • Fox, J. and Edgar, J.  (2021).  Cognitive interviewing:  A method to evaluate surveys.  User Experience Magazine, 21(1).  Available at

  • Fox, J. (2015). US government UX work: Challenges, strategies, and good news. User Experience Magazine, 15(5).  Retrieved from

  • Righi, C., James, J., Beasley, M., Day, D., Fox, J., Gieber, J., Howe, C., and Ruby, L.  (2013).  Card sort analysis best practices.  In the Journal of Usability Studies.  Available at  

  • Dumas, J.S. and Fox, J.E.  (2012).  Usability testing.  In J. Jacko (Ed.) The Human-Computer Interaction Handbook, Third Edition.   New York:  Lawrence Erlbaum Associates.

  • Dumas, J.S. and Fox, J.E.  (2007).  Usability testing:  Current practice and future directions, In A. Sears and J. Jacko (Eds.) The Human-Computer Interaction Handbook, Second Edition.  New York:  Lawrence Erlbaum Associates.

  • Nusser, S.M. & Fox, J.E. (2002). Using Digital Maps and GPS for Planning and Navigation in Field Surveys. Iowa State University, Department of Statistics Preprint, 9.

  • Sangster, R.L. and Fox, J.E. (2000).  Housing Rent Stability Bias Study.  Internal BLS Report, February 12, 2000.

  • Peters, R.D., Wagner, E., Alicandri E., Fox, J.E., Thomas, M.L., Thorne, D.R., Sing, H.C., and Balwinski, S.M.  (1999).  Effects of partial and total sleep deprivation on driving performance.  Public Roads, 62(4), U.S. Department of Transportation, Federal Highway Administration.  Available at:

  • Boehm-Davis, D.A., Fox, J.E., and Philips, B.H.  (1996).  Techniques for exploring program comprehension.  In D.A.  Boehm-Davis and W. Gray (Eds.) Empirical  Studies of Programmers. Norwood, NJ:  Ablex.

  • Kloeppel, E., Peters, R.D., James, C.L., Fox, J.E., and Alicandri, E. (1995).  Comparison of Older and Younger Driver Responses to Emergency Driving Events.  McLean, VA:  Federal Highway Administration.  Report No. FHWA-RD-95-056.

Last Modified Date: May 26, 2023