A Usability Test of Fedstats, Gateway to Federal Statistics

John J. Bosley, Catherine Gaddy, John Weiner, and Marianne Zawatz


Under the aegis of the Office of Management and Budget, the leading Federal statistical agencies created the FedStats Website in 1997 as a gateway for citizen access to statistics of more than 100 Federal agencies that disseminate statistics via the Web. The interagency taskforce managing FedStats retained Human Factors International to test the site's usability and recommend changes, preparatory to a major marketing campaign. This paper reports major test findings that led to extensive FedStats home page redesign. Several of the subpages are also being restructured. The revised site will be opened to the public in September 2000.