Thursday, September 29, 2016
Workers in the Provo-Orem Metropolitan Statistical Area had an average (mean) hourly wage of $20.42 in May 2015, about 12 percent below the nationwide average of $23.23, according to the U.S. Bureau of Labor Statistics. Assistant Commissioner for Regional Operations Stanley W. Suchman noted that, after testing for statistical significance, wages in the local area were significantly lower in 20 of the 22 major occupational groups, including legal; management; and computer and mathematical.
When compared to the nationwide distribution, local employment was more highly concentrated in 7 of the 22 occupational groups, including construction and extraction; education, training, and library; and office and administrative support. Conversely, nine groups had employment shares significantly below their national representation, including transportation and material moving; healthcare practitioners and technical; and protective service. (See table A and box note at end of release.)
|Major occupational group||Percent of total employment||Mean hourly wage|
|United States||Provo||United States||Provo||Percent difference (1)|
Total, all occupations
Business and Financial Operations
Computer and Mathematical
Architecture and Engineering
Life, Physical, and Social Science
Community and Social Service
Education, Training, and Library
Arts, Design, Entertainment, Sports, and Media
Healthcare Practitioners and Technical
Food Preparation and Serving Related
Building and Grounds Cleaning and Maintenance
Personal Care and Service
Sales and Related
Office and Administrative Support
Farming, Fishing, and Forestry
Construction and Extraction
Installation, Maintenance, and Repair
Transportation and Material Moving
One occupational group—office and administrative support—was chosen to illustrate the diversity of data available for any of the 22 major occupational categories. Provo-Orem had 36,230 jobs in office and administrative support, accounting for 17.6 percent of local area employment, significantly higher than the 15.8-percent share nationally. The average hourly wage for this occupational group locally was $14.44, significantly below the national wage of $17.47.
Some of the larger detailed occupations within the office and administrative support group included customer service representatives (8,190), secretaries and administrative assistants, except legal, medical, and executive (4,820), and general office clerks (4,420). Among the higher paying jobs were postal service mail carriers and postal service clerks, with mean hourly wages of $24.80 and $22.85, respectively. At the lower end of the wage scale were hotel, motel, and resort desk clerks ($9.47) and clerical library assistants ($10.33). (Detailed occupational data for office and administrative support are presented in table 1; for a complete listing of detailed occupations available go to www.bls.gov/oes/2015/may/oes_39340.htm .)
Location quotients allow us to explore the occupational make-up of a metropolitan area by comparing the composition of jobs in an area relative to the national average. (See table 1.) For example, a location quotient of 2.0 indicates that an occupation accounts for twice the share of employment in the area than it does nationally. In the Provo-Orem Metropolitan Statistical Area, above-average concentrations of employment were found in some of the occupations within the office and administrative support group. For instance, customer service representatives were employed at 2.1 times the national rate in Provo. On the other hand, general office clerks had a location quotient of 1.0 in Provo, indicating that this particular occupation’s local and national employment shares were similar.
These statistics are from the Occupational Employment Statistics (OES) survey, a federal-state cooperative program between BLS and State Workforce Agencies, in this case, the Utah Department of Workforce Services.
With the issuance of data for May 2015, the OES program has incorporated redefined metropolitan area definitions as designated by the Office of Management and Budget. OES data are available for 394 metropolitan areas, 38 metropolitan divisions, and 167 OES-defined nonmetropolitan areas. A listing of the areas and their definitions can be found at www.bls.gov/oes/current/msa_def.htm.
A value that is statistically different from another does not necessarily mean that the difference has economic or practical significance. Statistical significance is concerned with the ability to make confident statements about a universe based on a sample. It is entirely possible that a large difference between two values is not significantly different statistically, while a small difference is, since both the size and heterogeneity of the sample affect the relative error of the data being tested.
The Occupational Employment Statistics (OES) survey is a semiannual mail survey measuring occupational employment and wage rates for wage and salary workers in nonfarm establishments in the United States. The OES program produces employment and wage estimates for over 800 occupations for all industries combined in the nation; the 50 states and the District of Columbia; 432 metropolitan areas and divisions; 167 nonmetropolitan areas; and Guam, Puerto Rico, and the U.S. Virgin Islands. National estimates are also available by industry for NAICS sectors, 3-, 4-, and selected 5- and 6-digit industries, and by ownership across all industries and for schools and hospitals. OES data are available at www.bls.gov/oes/tables.htm.
OES estimates are constructed from a sample of about 1.2 million establishments. Forms are mailed to approximately 200,000 sampled establishments in May and November each year. May 2015 estimates are based on responses from six semiannual panels collected over a 3-year period: May 2015, November 2014, May 2014, November 2013, May 2013, and November 2012. The overall national response rate for the six panels is 73.5 percent based on establishments and 69.6 percent based on weighted sampled employment. The unweighted employment of sampled establishments across all six semiannual panels represents approximately 57.9 percent of total national employment. (Response rates are slightly lower for these estimates due to the federal shutdown in October 2013.) The sample in the Provo-Orem Metropolitan Statistical Area included 2,234 establishments with a response rate of 76 percent. For more information about OES concepts and methodology, go to www.bls.gov/news.release/ocwage.tn.htm.
The May 2015 OES estimates are based on the 2010 Standard Occupational Classification (SOC) system and the 2012 North American Industry Classification System (NAICS). Information about the 2010 SOC is available on the BLS website at www.bls.gov/soc and information about the 2012 NAICS is available at www.bls.gov/bls/naics.htm.
Metropolitan area definitions
The substate area data published in this release reflect the standards and definitions established by the U.S. Office of Management and Budget.
The Provo-Orem, Utah Metropolitan Statistical Area includes Juab and Utah Counties.
OES data are available on our regional web page at www.bls.gov/regions/mountain-plains. Answers to frequently asked questions about the OES data are available at www.bls.gov/oes/oes_ques.htm. Detailed technical information about the OES survey is available in our Survey Methods and Reliability Statement on the BLS website at www.bls.gov/oes/2015/may/methods_statement.pdf.
Information in this release will be made available to sensory impaired individuals upon request. Voice phone: (202) 691-5200; Federal Relay Service: (800) 877-8339.
|Occupation (1)||Employment||Mean wages|
|Level (2)||Location quotient (3)||Hourly||Annual (4)|
Office and Administrative Support Occupations
First-Line Supervisors of Office and Administrative Support Workers
Switchboard Operators, Including Answering Service
Bill and Account Collectors
Billing and Posting Clerks
Bookkeeping, Accounting, and Auditing Clerks
Payroll and Timekeeping Clerks
Court, Municipal, and License Clerks
Customer Service Representatives
Eligibility Interviewers, Government Programs
Hotel, Motel, and Resort Desk Clerks
Interviewers, Except Eligibility and Loan
Library Assistants, Clerical
Loan Interviewers and Clerks
New Accounts Clerks
Human Resources Assistants, Except Payroll and Timekeeping
Receptionists and Information Clerks
Information and Record Clerks, All Other
Cargo and Freight Agents
Couriers and Messengers
Police, Fire, and Ambulance Dispatchers
Dispatchers, Except Police, Fire, and Ambulance
Postal Service Clerks
Postal Service Mail Carriers
Postal Service Mail Sorters, Processors, and Processing Machine Operators
Production, Planning, and Expediting Clerks
Shipping, Receiving, and Traffic Clerks
Stock Clerks and Order Fillers
Weighers, Measurers, Checkers, and Samplers, Recordkeeping
Executive Secretaries and Executive Administrative Assistants
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Data Entry Keyers
Word Processors and Typists
Insurance Claims and Policy Processing Clerks
Office Clerks, General
Office Machine Operators, Except Computer
Office and Administrative Support Workers, All Other
Last Modified Date: Thursday, September 29, 2016