Workers in the Johnson City, TN Metropolitan Statistical Area had an average (mean) hourly wage of $24.45 in May 2023, compared to the nationwide average of $31.48, the U.S. Bureau of Labor Statistics reported today. Regional Commissioner Victoria G. Lee noted that higher paying major occupational groups included management ($52.56) and legal ($51.57). Lower paying occupations included food preparation and serving related ($13.62), personal care and service ($14.16), and building and grounds cleaning and maintenance ($15.82). (See table A.)

Occupational groups with the highest employment in the Johnson City area included office and administrative support (17.1 percent), food preparation and serving related (11.3 percent), and healthcare practitioners and technical (9.6 percent). Major occupational groups on the lower end of local employment included legal (0.2 percent); life, physical, and social science (0.7 percent); and arts, design, entertainment, sports, and media (0.8 percent). (See table A.)

One occupational group—office and administrative support—was chosen to illustrate the diversity of data available for any of the 22 major occupational categories. Johnson City had 13,940 jobs in office and administrative support, accounting for 17.1 percent of local area employment, compared to the 12.2-percent share nationally. The average hourly wage for this occupational group locally was $19.45, compared to the national wage of $23.05.

Some of the larger detailed occupations within the office and administrative support group included customer service representatives (2,890), general office clerks (1,660), and first-line supervisors of office and administrative support workers (1,590). Among the higher-paying jobs in this group were postal service clerks and first-line supervisors of office and administrative support workers, with mean hourly wages of $30.88 and $29.38, respectively. At the lower end of the wage scale were hotel, motel, and resort desk clerks ($13.57) and receptionists and information clerks ($14.73). (Detailed data for the office and administrative support occupations are presented in table 1; for a complete listing of detailed occupations available, go to www.bls.gov/oes/current/oes_27740.htm.)

Location quotients allow us to explore the occupational make-up of a metropolitan area by comparing the composition of jobs in an area relative to the national average. (See table 1.) For example, a location quotient of 2.0 indicates that an occupation accounts for twice the share of employment in the area than it does nationally. In the Johnson City area, above-average concentrations of employment were found in some of the occupations within the office and administrative support group. For instance, first-line supervisors of office and administrative support workers were employed at 2.0 times the national rate in Johnson City, and customer service representatives, at 1.9 times the U.S. average. Billing and posting clerks had a location quotient of 1.0 in Johnson City, indicating that this particular occupation’s local and national employment shares were similar.

The statistics in this release are from the Occupational Employment and Wage Statistics (OEWS) survey, a cooperative effort between BLS and the State Workforce Agencies (SWAs). BLS funds the survey and provides the procedures and technical support. State Workforce Agencies collect most of the data: in this case, the Tennessee Department of Labor & Workforce Development.

Technical Note

The Occupational Employment and Wage Statistics (OEWS) survey is a semiannual survey measuring occupational employment and wage rates for wage and salary workers in nonfarm establishments in the United States. The OEWS data available from BLS include cross-industry occupational employment and wage estimates for the nation; over 580 areas, including states and the District of Columbia, metropolitan statistical areas (MSAs), nonmetropolitan areas, and territories; national industry-specific estimates at the NAICS sector, 3-digit, most 4-digit, and selected 5- and 6-digit industry levels; and national estimates by ownership across all industries and for schools and hospitals. Full OEWS data tables are available online.

Additional information about the OEWS estimates and methodology are available in the national Technical Notes. The overall national response rate for the six panels, based on the 50 states and the District of Columbia, is 65.8 percent based on establishments and 64.3 percent based on weighted sampled employment. The sample in the Johnson City, TN Metropolitan Statistical Area included 1,113 establishments with a response rate of 57 percent.

Metropolitan area definitions

The substate area data published in this release reflect the standards and definitions established by the U.S. Office of Management and Budget.

The Johnson City, TN Metropolitan Statistical Area includes Carter County, Unicoi County, and Washington County.

For more information

Answers to frequently asked questions about the OEWS data, as well as general program documentation, are available on the OEWS website.

Information in this release will be made available to individuals with sensory impairments upon request. Voice phone: (202) 691-5200; Telecommunications Relay Service: 7-1-1.

Table 1. Employment and wage data for office and administrative support occupations, Johnson City metropolitan area, May 2023

Occupation (1)	Employment		Mean wages ($)
	Level (2)	Location quotient (3)	Hourly	Annual (4)
Office and administrative support occupations	13,940	1.4	19.45	40,450
First-line supervisors of office and administrative support workers	1,590	2.0	29.38	61,110
Switchboard operators, including answering service	40	1.6	15.56	32,370
Bill and account collectors	500	4.8	16.63	34,590
Billing and posting clerks	230	1.0	17.98	37,390
Bookkeeping, accounting, and auditing clerks	990	1.2	19.63	40,820
Payroll and timekeeping clerks	80	0.9	20.06	41,730
Procurement clerks	40	1.3	18.96	39,430
Tellers	270	1.5	16.82	34,990
Court, municipal, and license clerks	100	1.1	20.03	41,670
Customer service representatives	2,890	1.9	17.77	36,960
Eligibility interviewers, government programs	70	0.8	20.21	42,040
File clerks	90	2.0	17.52	36,450
Hotel, motel, and resort desk clerks	120	0.8	13.57	28,220
Interviewers, except eligibility and loan	40	0.5	16.33	33,960
Loan interviewers and clerks	200	1.8	18.82	39,150
Order clerks	50	1.1	16.39	34,080
Human resources assistants, except payroll and timekeeping	70	1.3	18.72	38,930
Receptionists and information clerks	580	1.1	14.73	30,640
Information and record clerks, all other	120	1.4	21.02	43,730
Couriers and messengers	60	1.6	15.19	31,600
Public safety telecommunicators	80	1.4	16.87	35,090
Dispatchers, except police, fire, and ambulance	50	0.5	19.31	40,170
Postal service clerks	40	1.0	30.88	64,220
Postal service mail carriers	250	1.4	27.35	56,900
Postal service mail sorters, processors, and processing machine operators	60	0.9	27.05	56,250
Production, planning, and expediting clerks	400	1.9	20.89	43,450
Shipping, receiving, and inventory clerks	360	0.8	18.34	38,150
Executive secretaries and executive administrative assistants	160	0.6	(5)	(5)
Legal secretaries and administrative assistants	60	0.7	20.86	43,380
Medical secretaries and administrative assistants	520	1.3	16.79	34,910
Secretaries and administrative assistants, except legal, medical, and executive	1,020	1.1	19.42	40,390
Data entry keyers	70	0.9	15.97	33,220
Insurance claims and policy processing clerks	290	2.2	18.53	38,550
Office clerks, general	1,660	1.2	17.34	36,080
Office and administrative support workers, all other	630	6.8	15.70	32,650
Footnotes: (1) For a complete listing of all detailed occupations in the Johnson City, TN Metropolitan Statistical Area, see www.bls.gov/oes/current/oes_27740.htm. (2) Estimates for detailed occupations may not sum to the totals due to rounding, and because the totals may include occupations that are not shown separately. Estimates do not include self-employed workers. (3) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average. (4) Annual wages have been calculated by multiplying the hourly mean wage by a 'year-round, full-time' hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data. (5) Estimate not released.