Department of Labor Logo United States Department of Labor
Dot gov

The .gov means it's official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.


The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

May 1995

High performance work systems and firm performance

Jeffrey Kling

Benefits of employee involvement, skill training, and other high performance work practices tend to be greater when new methods are adopted as part of a consistent whole, rather than in isolation. This article explores the question of whether high performance work practices are more generally associated with better firm performance, focusing on studies that use quantitative measures of productivity, quality, and financial performance that are comparable across firms.

Download PDF »