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Labor productivity rose in 20 of 31 selected service-providing industries in 2024. Output rose in 21 industries while hours worked increased in 13 industries. Among the 10 largest industries (by number of workers employed in 2024), productivity growth was highest in long-distance general freight trucking, with an increase of 6.9 percent. Productivity increased by 4.0 percent in engineering services and 3.5 percent in full-service restaurants.
Industry | Labor productivity | Output | Hours worked | Employment |
---|---|---|---|---|
General freight trucking, long-distance |
6.9 | 2.1 | -4.5 | 896,900 |
Engineering services |
4.0 | 7.1 | 3.1 | 1,205,200 |
Full-service restaurants |
3.5 | 2.7 | -0.8 | 5,410,000 |
Commercial banking |
1.8 | 0.4 | -1.4 | 1,376,700 |
Limited-service eating places |
0.6 | 0.7 | 0.1 | 5,711,000 |
Traveler accommodation |
-0.5 | 1.3 | 1.9 | 1,862,000 |
Warehousing and storage |
-0.6 | -0.2 | 0.4 | 1,861,800 |
Accounting and bookkeeping services |
-3.0 | -3.0 | 0.0 | 1,315,900 |
Couriers and messengers |
-5.7 | -4.9 | 0.8 | 1,336,900 |
Automotive repair and maintenance |
-6.1 | -4.3 | 1.9 | 1,282,300 |
Note: These are the 10 largest industries by number of workers, representing 79.9 percent of all workers in the selected service-providing industries covered by the news release. |
In long-distance general freight trucking, the 6.9-percent increase in productivity resulted from a 2.1-percent increase in output combined with a 4.5-percent decrease in hours worked. In engineering services, there were increases in both output and hours worked.
Automotive repair and maintenance posted the steepest productivity decline, a decrease of 6.1 percent, resulting from a 4.3-percent decrease in output accompanied by a 1.9-percent increase in hours worked. Productivity decreased 5.7 percent in couriers and messengers, with output decreasing 4.9 percent and hours worked increasing 0.8 percent.
These data are from the Productivity program. To learn more, see "Productivity and Costs by Industry: Selected Service-Providing Industries — 2024." Also see more charts on productivity in service-providing industries. Data are preliminary and may be revised. Labor productivity describes the relationship between real output and the labor hours involved in its production. These measures show the changes from period to period in the amount of goods and services produced per hour worked.
Bureau of Labor Statistics, U.S. Department of Labor, The Economics Daily, Productivity up 6.9 percent in long-distance general freight trucking in 2024 at https://www.bls.gov/opub/ted/2025/productivity-up-6-9-percent-in-long-distance-general-freight-trucking-in-2024.htm (visited July 12, 2025).