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Occupational Employment and Wage Statistics
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Occupational Employment and Wages, May 2021

43-3011 Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customerís account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.


National estimates for Bill and Account Collectors
Industry profile for Bill and Account Collectors
Geographic profile for Bill and Account Collectors

National estimates for Bill and Account Collectors:

Employment estimate and mean wage estimates for Bill and Account Collectors:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
212,900 1.5 % $ 19.85 $ 41,280 0.6 %

Percentile wage estimates for Bill and Account Collectors:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $ 13.86 $ 14.62 $ 18.13 $ 22.58 $ 28.54
Annual Wage (2) $ 28,820 $ 30,420 $ 37,700 $ 46,970 $ 59,360


Industry profile for Bill and Account Collectors:

Industries with the highest published employment and wages for Bill and Account Collectors are provided. For a list of all industries with employment in Bill and Account Collectors, see the Create Customized Tables function.

Industries with the highest levels of employment in Bill and Account Collectors:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 65,740 7.96 $ 17.23 $ 35,840
Credit Intermediation and Related Activities (5221 and 5223 only) 20,440 1.02 $ 21.10 $ 43,890
Nondepository Credit Intermediation 20,100 3.23 $ 19.43 $ 40,410
Management of Companies and Enterprises 15,300 0.60 $ 21.93 $ 45,610
General Medical and Surgical Hospitals 8,820 0.16 $ 20.60 $ 42,850

Industries with the highest concentration of employment in Bill and Account Collectors:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 65,740 7.96 $ 17.23 $ 35,840
Nondepository Credit Intermediation 20,100 3.23 $ 19.43 $ 40,410
Credit Intermediation and Related Activities (5221 and 5223 only) 20,440 1.02 $ 21.10 $ 43,890
Jewelry, Luggage, and Leather Goods Stores 910 0.85 $ 17.23 $ 35,840
Office Administrative Services 4,020 0.83 $ 21.67 $ 45,070

Top paying industries for Bill and Account Collectors:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Natural Gas Distribution 210 0.19 $ 34.74 $ 72,260
Computer and Peripheral Equipment Manufacturing 50 0.03 $ 33.92 $ 70,560
Motion Picture and Video Industries (8) (8) $ 32.38 $ 67,350
Radio and Television Broadcasting 160 0.09 $ 30.27 $ 62,950
Electric Power Generation, Transmission and Distribution 1,110 0.30 $ 30.21 $ 62,830


Geographic profile for Bill and Account Collectors:

States and areas with the highest published employment, location quotients, and wages for Bill and Account Collectors are provided. For a list of all areas with employment in Bill and Account Collectors, see the Create Customized Tables function.



Map of employment of bill and account collectors by state, May 2021


States with the highest employment level in Bill and Account Collectors:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Texas 25,940 2.12 1.40 $ 18.59 $ 38,670
California 22,180 1.34 0.89 $ 23.37 $ 48,610
Florida 14,000 1.63 1.08 $ 18.60 $ 38,690
New York 13,420 1.55 1.02 $ 23.18 $ 48,220
Georgia 12,990 2.97 1.96 $ 17.97 $ 37,380


Map of location quotient of bill and account collectors by state, May 2021


States with the highest concentration of jobs and location quotients in Bill and Account Collectors:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 2,140 5.09 3.37 $ 17.36 $ 36,110
Georgia 12,990 2.97 1.96 $ 17.97 $ 37,380
South Carolina 5,410 2.62 1.73 $ 16.91 $ 35,160
Arizona 7,350 2.55 1.69 $ 19.46 $ 40,470
Delaware 1,070 2.45 1.62 $ 20.46 $ 42,550


Map of annual mean wages of bill and account collectors by state, May 2021


Top paying states for Bill and Account Collectors:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 280 0.43 0.28 $ 30.21 $ 62,840
Alaska 340 1.15 0.76 $ 25.57 $ 53,180
Connecticut 960 0.61 0.40 $ 25.37 $ 52,770
Washington 2,610 0.81 0.54 $ 24.31 $ 50,560
Massachusetts 2,950 0.87 0.57 $ 24.03 $ 49,990



Map of employment of bill and account collectors by area, May 2021


Metropolitan areas with the highest employment level in Bill and Account Collectors:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Dallas-Fort Worth-Arlington, TX 10,920 3.04 2.01 $ 19.22 $ 39,970
New York-Newark-Jersey City, NY-NJ-PA 9,820 1.13 0.75 $ 25.78 $ 53,620
Atlanta-Sandy Springs-Roswell, GA 9,800 3.79 2.51 $ 18.45 $ 38,370
Los Angeles-Long Beach-Anaheim, CA 9,240 1.62 1.07 $ 23.51 $ 48,900
Phoenix-Mesa-Scottsdale, AZ 6,100 2.88 1.91 $ 19.77 $ 41,120
Houston-The Woodlands-Sugar Land, TX 5,360 1.85 1.23 $ 18.48 $ 38,430
Chicago-Naperville-Elgin, IL-IN-WI 5,110 1.21 0.80 $ 20.81 $ 43,290
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 4,130 1.56 1.03 $ 20.79 $ 43,250
Miami-Fort Lauderdale-West Palm Beach, FL 3,640 1.48 0.98 $ 19.79 $ 41,170
Minneapolis-St. Paul-Bloomington, MN-WI 3,500 1.92 1.27 $ 22.25 $ 46,280


Map of location quotient of bill and account collectors by area, May 2021


Metropolitan areas with the highest concentration of jobs and location quotients in Bill and Account Collectors:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Johnson City, TN 990 12.66 8.38 $ 14.79 $ 30,770
San Angelo, TX 510 11.05 7.31 $ 15.55 $ 32,340
Sioux Falls, SD 1,120 7.21 4.77 $ 17.82 $ 37,060
Buffalo-Cheektowaga-Niagara Falls, NY 3,210 6.43 4.25 $ 18.35 $ 38,160
Danville, IL 160 6.27 4.15 $ 17.73 $ 36,870
Sherman-Denison, TX 270 5.57 3.68 $ 15.44 $ 32,120
Joplin, MO 380 4.98 3.29 $ 15.76 $ 32,770
Lincoln, NE 810 4.75 3.15 $ 17.78 $ 36,980
Coeur d'Alene, ID 290 4.39 2.90 $ 18.11 $ 37,660
Macon, GA 380 4.05 2.68 $ 18.44 $ 38,340