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Occupational Employment and Wage Statistics
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Occupational Employment and Wages, May 2020

43-4021 Correspondence Clerks

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.


National estimates for Correspondence Clerks
Industry profile for Correspondence Clerks
Geographic profile for Correspondence Clerks

National estimates for Correspondence Clerks:

Employment estimate and mean wage estimates for Correspondence Clerks:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
6,150 7.9 % $ 19.26 $ 40,070 0.9 %

Percentile wage estimates for Correspondence Clerks:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $ 13.47 $ 16.03 $ 18.46 $ 22.08 $ 26.23
Annual Wage (2) $ 28,010 $ 33,350 $ 38,400 $ 45,930 $ 54,570


Industry profile for Correspondence Clerks:

Industries with the highest published employment and wages for Correspondence Clerks are provided. For a list of all industries with employment in Correspondence Clerks, see the Create Customized Tables function.

Industries with the highest levels of employment in Correspondence Clerks:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Agencies, Brokerages, and Other Insurance Related Activities 1,540 0.13 $ 19.66 $ 40,900
Business Support Services 690 0.08 $ 17.35 $ 36,100
Nondepository Credit Intermediation 390 0.07 $ 18.30 $ 38,070
Management of Companies and Enterprises 360 0.02 $ 20.12 $ 41,850
Office Administrative Services 320 0.06 $ 19.14 $ 39,820

Industries with the highest concentration of employment in Correspondence Clerks:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Agencies, Brokerages, and Other Insurance Related Activities 1,540 0.13 $ 19.66 $ 40,900
Business Support Services 690 0.08 $ 17.35 $ 36,100
Nondepository Credit Intermediation 390 0.07 $ 18.30 $ 38,070
Office Administrative Services 320 0.06 $ 19.14 $ 39,820
Electronic Shopping and Mail-Order Houses 130 0.03 $ 18.31 $ 38,090

Top paying industries for Correspondence Clerks:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Securities, Commodity Contracts, and Other Financial Investments and Related Activities 140 0.01 $ 24.69 $ 51,350
Insurance Carriers 290 0.02 $ 21.67 $ 45,080
State Government, excluding schools and hospitals (OEWS Designation) 40 (7) $ 21.39 $ 44,480
Truck Transportation 50 (7) $ 21.36 $ 44,430
Merchant Wholesalers, Durable Goods (4232, 4233, 4235, 4236, 4237, and 4239 only) 30 (7) $ 21.09 $ 43,870


Geographic profile for Correspondence Clerks:

States and areas with the highest published employment, location quotients, and wages for Correspondence Clerks are provided. For a list of all areas with employment in Correspondence Clerks, see the Create Customized Tables function.





States with the highest employment level in Correspondence Clerks:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 1,590 0.10 2.19 $ 20.42 $ 42,470
Texas 870 0.07 1.62 $ 17.64 $ 36,690
Ohio 300 0.06 1.31 $ 17.57 $ 36,550
Illinois 270 0.05 1.09 $ 18.81 $ 39,130
New York 220 0.03 0.57 $ 20.25 $ 42,120




States with the highest concentration of jobs and location quotients in Correspondence Clerks:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 130 0.32 7.22 $ 15.22 $ 31,660
Maine 110 0.20 4.47 $ 17.86 $ 37,150
Nebraska 140 0.15 3.33 $ 18.61 $ 38,710
California 1,590 0.10 2.19 $ 20.42 $ 42,470
Oklahoma 150 0.09 2.14 $ 17.73 $ 36,880




Top paying states for Correspondence Clerks:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 40 0.05 1.16 $ 28.53 $ 59,340
Colorado 40 0.02 0.39 $ 22.54 $ 46,890
New Jersey (8) (8) (8) $ 21.96 $ 45,670
Massachusetts 180 0.05 1.22 $ 21.10 $ 43,890
Arizona 120 0.04 0.93 $ 20.83 $ 43,330





Metropolitan areas with the highest employment level in Correspondence Clerks:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Dallas-Fort Worth-Arlington, TX 330 0.09 2.08 $ 19.14 $ 39,810
Chicago-Naperville-Elgin, IL-IN-WI 290 0.07 1.51 $ 19.62 $ 40,810
New York-Newark-Jersey City, NY-NJ-PA 250 0.03 0.63 $ 21.17 $ 44,020
Houston-The Woodlands-Sugar Land, TX 210 0.07 1.58 $ 16.36 $ 34,030
Washington-Arlington-Alexandria, DC-VA-MD-WV 140 0.05 1.07 $ 24.25 $ 50,450
Columbus, OH 140 0.14 3.06 $ 17.98 $ 37,410
Boston-Cambridge-Nashua, MA-NH 140 0.05 1.19 $ 21.38 $ 44,460
Sioux Falls, SD 130 0.85 19.34 $ 15.22 $ 31,660
Omaha-Council Bluffs, NE-IA 120 0.26 5.89 $ 18.77 $ 39,030
Chattanooga, TN-GA 80 0.35 7.90 $ 23.40 $ 48,660




Metropolitan areas with the highest concentration of jobs and location quotients in Correspondence Clerks:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Sioux Falls, SD 130 0.85 19.34 $ 15.22 $ 31,660
Chattanooga, TN-GA 80 0.35 7.90 $ 23.40 $ 48,660
Omaha-Council Bluffs, NE-IA 120 0.26 5.89 $ 18.77 $ 39,030
Columbus, OH 140 0.14 3.06 $ 17.98 $ 37,410
Oklahoma City, OK 70 0.12 2.65 $ 15.86 $ 32,980
Springfield, MA-CT 30 0.10 2.30 $ 19.77 $ 41,110
Dallas-Fort Worth-Arlington, TX 330 0.09 2.08 $ 19.14 $ 39,810
Allentown-Bethlehem-Easton, PA-NJ 30 0.09 2.07 $ 18.09 $ 37,640
Nashville-Davidson--Murfreesboro--Franklin, TN 80 0.09 1.97 $ 18.68 $ 38,860
Richmond, VA 50 0.08 1.80 $ 20.80 $ 43,270




Top paying metropolitan areas for Correspondence Clerks:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Washington-Arlington-Alexandria, DC-VA-MD-WV 140 0.05 1.07 $ 24.25 $ 50,450
Chattanooga, TN-GA 80 0.35 7.90 $ 23.40 $ 48,660
Phoenix-Mesa-Scottsdale, AZ 80 0.04 0.91 $ 22.54 $ 46,890
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 50 0.02 0.41 $ 22.25 $ 46,280
Denver-Aurora-Lakewood, CO 40 0.03 0.61 $ 22.13 $ 46,040
Portland-Vancouver-Hillsboro, OR-WA 70 0.06 1.30 $ 22.12 $ 46,000
Los Angeles-Long Beach-Anaheim, CA (8) (8) (8) $ 21.95 $ 45,650
Miami-Fort Lauderdale-West Palm Beach, FL 40 0.02 0.37 $ 21.54 $ 44,800
Tulsa, OK (8) (8) (8) $ 21.47 $ 44,650
Boston-Cambridge-Nashua, MA-NH 140 0.05 1.19 $ 21.38 $ 44,460


About May 2020 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate—50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(7) The value is less than .005 percent of industry employment.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OEWS estimates and related information:

May 2020 National Occupational Employment and Wage Estimates

May 2020 State Occupational Employment and Wage Estimates

May 2020 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2020 National Industry-Specific Occupational Employment and Wage Estimates

May 2020 Occupation Profiles

Technical Notes

 

Last Modified Date: March 31, 2021