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Occupational Employment and Wage Statistics
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Occupational Employment and Wages, May 2021

13-1031 Claims Adjusters, Examiners, and Investigators

Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims. Excludes “Fire Inspectors and Investigators” (33-2021).

National estimates for Claims Adjusters, Examiners, and Investigators
Industry profile for Claims Adjusters, Examiners, and Investigators
Geographic profile for Claims Adjusters, Examiners, and Investigators

National estimates for Claims Adjusters, Examiners, and Investigators:

Employment estimate and mean wage estimates for Claims Adjusters, Examiners, and Investigators:

Employment (1) Employment
RSE (3) 		Mean hourly
wage		 Mean annual
wage (2) 		Wage RSE (3)
278,140 1.4 % $ 34.11 $ 70,960 0.5 %

Percentile wage estimates for Claims Adjusters, Examiners, and Investigators:

Percentile 10% 25% 50%
(Median) 		75% 90%
Hourly Wage $ 19.95 $ 23.86 $ 31.29 $ 39.37 $ 48.70
Annual Wage (2) $ 41,490 $ 49,620 $ 65,080 $ 81,890 $ 101,290

Industry profile for Claims Adjusters, Examiners, and Investigators:

Industries with the highest published employment and wages for Claims Adjusters, Examiners, and Investigators are provided. For a list of all industries with employment in Claims Adjusters, Examiners, and Investigators, see the Create Customized Tables function.

Industries with the highest levels of employment in Claims Adjusters, Examiners, and Investigators:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Insurance Carriers 113,810 9.47 $ 34.32 $ 71,380
Agencies, Brokerages, and Other Insurance Related Activities 85,770 7.04 $ 32.85 $ 68,340
Federal Executive Branch (OEWS Designation) 42,520 2.02 $ 39.41 $ 81,970
State Government, excluding schools and hospitals (OEWS Designation) 9,640 0.44 $ 31.87 $ 66,290
Employment Services 3,690 0.11 $ 25.68 $ 53,410

Industries with the highest concentration of employment in Claims Adjusters, Examiners, and Investigators:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Insurance Carriers 113,810 9.47 $ 34.32 $ 71,380
Agencies, Brokerages, and Other Insurance Related Activities 85,770 7.04 $ 32.85 $ 68,340
Insurance and Employee Benefit Funds 430 5.18 $ 30.15 $ 62,700
Federal Executive Branch (OEWS Designation) 42,520 2.02 $ 39.41 $ 81,970
Taxi and Limousine Service 200 0.47 $ 27.05 $ 56,260

Top paying industries for Claims Adjusters, Examiners, and Investigators:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Natural Gas Distribution (8) (8) $ 52.50 $ 109,200
Rail Transportation 50 0.02 $ 45.84 $ 95,350
Other Support Services (8) (8) $ 41.42 $ 86,160
Federal Executive Branch (OEWS Designation) 42,520 2.02 $ 39.41 $ 81,970
Electric Power Generation, Transmission and Distribution (8) (8) $ 37.57 $ 78,150

Geographic profile for Claims Adjusters, Examiners, and Investigators:

States and areas with the highest published employment, location quotients, and wages for Claims Adjusters, Examiners, and Investigators are provided. For a list of all areas with employment in Claims Adjusters, Examiners, and Investigators, see the Create Customized Tables function.



Map of employment of claims adjusters, examiners, and investigators by state, May 2021


States with the highest employment level in Claims Adjusters, Examiners, and Investigators:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Texas 27,240 2.23 1.13 $ 32.82 $ 68,270
Florida 26,430 3.07 1.56 $ 31.45 $ 65,410
California 25,120 1.52 0.77 $ 37.63 $ 78,270
New York 15,760 1.82 0.92 $ 38.35 $ 79,760
Pennsylvania 13,440 2.41 1.22 $ 33.84 $ 70,390


Map of location quotient of claims adjusters, examiners, and investigators by state, May 2021


States with the highest concentration of jobs and location quotients in Claims Adjusters, Examiners, and Investigators:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Arizona 10,690 3.71 1.88 $ 28.38 $ 59,030
Nebraska 3,120 3.25 1.65 $ 33.49 $ 69,660
Florida 26,430 3.07 1.56 $ 31.45 $ 65,410
Maine 1,810 3.06 1.55 $ 32.02 $ 66,590
Georgia 12,580 2.87 1.46 $ 34.56 $ 71,880


Map of annual mean wages of claims adjusters, examiners, and investigators by state, May 2021


Top paying states for Claims Adjusters, Examiners, and Investigators:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Connecticut 3,570 2.27 1.15 $ 42.16 $ 87,680
New Jersey 8,810 2.29 1.16 $ 41.71 $ 86,760
District of Columbia 470 0.70 0.36 $ 39.97 $ 83,130
New York 15,760 1.82 0.92 $ 38.35 $ 79,760
Maryland 5,150 2.02 1.02 $ 38.13 $ 79,310



Map of employment of claims adjusters, examiners, and investigators by area, May 2021


Metropolitan areas with the highest employment level in Claims Adjusters, Examiners, and Investigators:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 14,340 1.65 0.84 $ 42.23 $ 87,850
Dallas-Fort Worth-Arlington, TX 10,530 2.93 1.49 $ 34.54 $ 71,840
Phoenix-Mesa-Scottsdale, AZ 9,760 4.61 2.34 $ 28.26 $ 58,790
Atlanta-Sandy Springs-Roswell, GA 9,320 3.60 1.82 $ 35.55 $ 73,950
Los Angeles-Long Beach-Anaheim, CA 8,740 1.53 0.77 $ 38.09 $ 79,230
Chicago-Naperville-Elgin, IL-IN-WI 7,340 1.73 0.88 $ 34.44 $ 71,630
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 7,320 2.76 1.40 $ 36.93 $ 76,820
Tampa-St. Petersburg-Clearwater, FL 7,250 5.62 2.85 $ 32.35 $ 67,280
Miami-Fort Lauderdale-West Palm Beach, FL 6,880 2.80 1.42 $ 31.48 $ 65,470
Detroit-Warren-Dearborn, MI 4,770 2.65 1.34 $ 35.09 $ 72,980


Map of location quotient of claims adjusters, examiners, and investigators by area, May 2021


Metropolitan areas with the highest concentration of jobs and location quotients in Claims Adjusters, Examiners, and Investigators:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Great Falls, MT 290 8.46 4.28 $ 20.67 $ 42,990
Olympia-Tumwater, WA 800 7.12 3.61 $ 32.99 $ 68,610
Waco, TX 780 6.70 3.40 $ 33.98 $ 70,670
Portland-South Portland, ME 1,160 5.85 2.96 $ 31.10 $ 64,690
Tampa-St. Petersburg-Clearwater, FL 7,250 5.62 2.85 $ 32.35 $ 67,280
Athens-Clarke County, GA 450 5.28 2.68 $ 30.11 $ 62,640
Des Moines-West Des Moines, IA 1,780 5.00 2.53 $ 31.24 $ 64,970
Winston-Salem, NC 1,280 4.94 2.50 $ 33.75 $ 70,200
Phoenix-Mesa-Scottsdale, AZ 9,760 4.61 2.34 $ 28.26 $ 58,790
Wausau, WI 300 4.34 2.20 $ 33.25 $ 69,160