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Occupational Employment and Wage Statistics
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Occupational Employment and Wages, May 2020

13-1031 Claims Adjusters, Examiners, and Investigators

Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims. Excludes "Fire Inspectors and Investigators" (33-2021).

National estimates for Claims Adjusters, Examiners, and Investigators
Industry profile for Claims Adjusters, Examiners, and Investigators
Geographic profile for Claims Adjusters, Examiners, and Investigators

National estimates for Claims Adjusters, Examiners, and Investigators:

Employment estimate and mean wage estimates for Claims Adjusters, Examiners, and Investigators:

Employment (1) Employment
RSE (3) 		Mean hourly
wage		 Mean annual
wage (2) 		Wage RSE (3)
287,150 1.4 % $ 33.97 $ 70,650 0.4 %

Percentile wage estimates for Claims Adjusters, Examiners, and Investigators:

Percentile 10% 25% 50%
(Median) 		75% 90%
Hourly Wage $ 20.17 $ 25.08 $ 32.82 $ 41.26 $ 49.81
Annual Wage (2) $ 41,950 $ 52,160 $ 68,270 $ 85,820 $ 103,610

Industry profile for Claims Adjusters, Examiners, and Investigators:

Industries with the highest published employment and wages for Claims Adjusters, Examiners, and Investigators are provided. For a list of all industries with employment in Claims Adjusters, Examiners, and Investigators, see the Create Customized Tables function.

Industries with the highest levels of employment in Claims Adjusters, Examiners, and Investigators:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Insurance Carriers 113,480 9.41 $ 33.52 $ 69,720
Agencies, Brokerages, and Other Insurance Related Activities 92,520 7.76 $ 33.11 $ 68,860
Federal Executive Branch (OEWS Designation) 43,620 2.10 $ 38.35 $ 79,770
State Government, excluding schools and hospitals (OEWS Designation) 9,980 0.45 $ 30.67 $ 63,800
Management of Companies and Enterprises 8,400 0.35 $ 33.42 $ 69,510

Industries with the highest concentration of employment in Claims Adjusters, Examiners, and Investigators:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Insurance Carriers 113,480 9.41 $ 33.52 $ 69,720
Agencies, Brokerages, and Other Insurance Related Activities 92,520 7.76 $ 33.11 $ 68,860
Insurance and Employee Benefit Funds 470 6.76 $ 33.61 $ 69,910
Federal Executive Branch (OEWS Designation) 43,620 2.10 $ 38.35 $ 79,770
State Government, excluding schools and hospitals (OEWS Designation) 9,980 0.45 $ 30.67 $ 63,800

Top paying industries for Claims Adjusters, Examiners, and Investigators:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Natural Gas Distribution 70 0.06 $ 47.57 $ 98,950
Taxi and Limousine Service (8) (8) $ 42.65 $ 88,720
Social Advocacy Organizations 80 0.04 $ 40.75 $ 84,760
Rail Transportation 70 0.03 $ 38.52 $ 80,110
Medical and Diagnostic Laboratories 90 0.03 $ 38.48 $ 80,040

Geographic profile for Claims Adjusters, Examiners, and Investigators:

States and areas with the highest published employment, location quotients, and wages for Claims Adjusters, Examiners, and Investigators are provided. For a list of all areas with employment in Claims Adjusters, Examiners, and Investigators, see the Create Customized Tables function.





States with the highest employment level in Claims Adjusters, Examiners, and Investigators:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 26,200 1.59 0.77 $ 38.26 $ 79,570
Texas 25,570 2.11 1.02 $ 33.96 $ 70,630
Florida 24,690 2.92 1.42 $ 31.56 $ 65,640
New York 15,940 1.83 0.89 $ 36.71 $ 76,360
Pennsylvania 13,320 2.42 1.17 $ 34.07 $ 70,860




States with the highest concentration of jobs and location quotients in Claims Adjusters, Examiners, and Investigators:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Arizona 12,840 4.53 2.19 $ 28.08 $ 58,410
Maine 1,980 3.45 1.67 $ 30.87 $ 64,200
Nebraska 2,880 3.05 1.48 $ 32.55 $ 67,710
Georgia 12,710 2.95 1.43 $ 33.49 $ 69,670
Florida 24,690 2.92 1.42 $ 31.56 $ 65,640




Top paying states for Claims Adjusters, Examiners, and Investigators:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 470 0.68 0.33 $ 43.19 $ 89,830
New Jersey 8,490 2.25 1.09 $ 41.70 $ 86,730
Connecticut 3,620 2.35 1.14 $ 39.33 $ 81,800
California 26,200 1.59 0.77 $ 38.26 $ 79,570
Massachusetts 6,710 2.00 0.97 $ 37.55 $ 78,100





Metropolitan areas with the highest employment level in Claims Adjusters, Examiners, and Investigators:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 15,800 1.79 0.87 $ 40.57 $ 84,380
Phoenix-Mesa-Scottsdale, AZ 12,280 5.82 2.82 $ 27.83 $ 57,880
Atlanta-Sandy Springs-Roswell, GA 10,630 4.04 1.96 $ 33.97 $ 70,660
Dallas-Fort Worth-Arlington, TX 10,530 2.93 1.42 $ 35.49 $ 73,820
Los Angeles-Long Beach-Anaheim, CA 10,120 1.74 0.84 $ 38.91 $ 80,940
Chicago-Naperville-Elgin, IL-IN-WI 9,150 2.10 1.02 $ 34.28 $ 71,300
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 8,020 2.97 1.44 $ 36.89 $ 76,730
Tampa-St. Petersburg-Clearwater, FL 7,250 5.56 2.69 $ 32.00 $ 66,570
Miami-Fort Lauderdale-West Palm Beach, FL 6,410 2.55 1.24 $ 31.27 $ 65,040
Minneapolis-St. Paul-Bloomington, MN-WI 5,200 2.81 1.36 $ 34.23 $ 71,210




Metropolitan areas with the highest concentration of jobs and location quotients in Claims Adjusters, Examiners, and Investigators:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Great Falls, MT 330 9.46 4.58 $ 18.61 $ 38,710
Springfield, OH 410 9.15 4.43 $ 26.60 $ 55,320
Portland-South Portland, ME 1,530 7.73 3.74 $ 30.64 $ 63,730
Macon, GA 740 7.71 3.74 $ 27.65 $ 57,500
Olympia-Tumwater, WA 760 6.93 3.36 $ 31.27 $ 65,030
Waco, TX 770 6.66 3.23 $ 32.36 $ 67,310
Des Moines-West Des Moines, IA 2,280 6.43 3.12 $ 31.29 $ 65,090
Dover-Durham, NH-ME 310 6.33 3.07 $ 34.08 $ 70,900
Phoenix-Mesa-Scottsdale, AZ 12,280 5.82 2.82 $ 27.83 $ 57,880
Winston-Salem, NC 1,440 5.60 2.71 $ 30.29 $ 63,000