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Occupational Employment and Wage Statistics

Occupational Employment and Wages, May 2019

39-6012 Concierges

Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation:

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
41,670 3.8 % $16.48 $34,290 1.2 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $10.70 $12.54 $15.09 $19.06 $24.65
Annual Wage (2) $22,250 $26,090 $31,390 $39,640 $51,270


Industry profile for this occupation:

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Traveler Accommodation 13,010 0.63 $16.77 $34,880
Real Estate 7,810 0.47 $18.02 $37,470
Other Personal Services 5,880 1.65 $16.93 $35,220
Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly 3,860 0.41 $14.19 $29,510
General Medical and Surgical Hospitals 1,330 0.02 $17.69 $36,810

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Other Personal Services 5,880 1.65 $16.93 $35,220
Traveler Accommodation 13,010 0.63 $16.77 $34,880
Real Estate 7,810 0.47 $18.02 $37,470
Promoters of Performing Arts, Sports, and Similar Events 660 0.42 $14.94 $31,070
Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly 3,860 0.41 $14.19 $29,510

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Personal Care Services 230 0.03 $18.67 $38,830
Management of Companies and Enterprises 210 0.01 $18.07 $37,580
Real Estate 7,810 0.47 $18.02 $37,470
General Medical and Surgical Hospitals 1,330 0.02 $17.69 $36,810
Civic and Social Organizations 110 0.03 $17.65 $36,710


Geographic profile for this occupation:

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Florida 6,580 0.75 2.64 $13.70 $28,500
New York 5,520 0.58 2.04 $22.57 $46,950
California 4,360 0.25 0.88 $18.24 $37,930
Texas 2,680 0.22 0.76 $14.87 $30,920
Massachusetts 2,120 0.59 2.07 $19.42 $40,390




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 1,530 2.12 7.47 $17.19 $35,760
Hawaii 960 1.51 5.32 $19.95 $41,490
Nevada 1,080 0.78 2.73 $15.26 $31,740
Florida 6,580 0.75 2.64 $13.70 $28,500
Massachusetts 2,120 0.59 2.07 $19.42 $40,390




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York 5,520 0.58 2.04 $22.57 $46,950
Wyoming 50 0.17 0.59 $22.16 $46,090
Hawaii 960 1.51 5.32 $19.95 $41,490
Massachusetts 2,120 0.59 2.07 $19.42 $40,390
California 4,360 0.25 0.88 $18.24 $37,930





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 6,540 0.68 2.39 $21.18 $44,050
Orlando-Kissimmee-Sanford, FL 2,950 2.28 8.04 $12.91 $26,850
Washington-Arlington-Alexandria, DC-VA-MD-WV 2,520 0.79 2.80 $16.33 $33,970
Miami-Fort Lauderdale-West Palm Beach, FL 2,060 0.78 2.74 $14.60 $30,360
Los Angeles-Long Beach-Anaheim, CA 2,050 0.33 1.16 $18.61 $38,720
Boston-Cambridge-Nashua, MA-NH 1,690 0.61 2.13 $19.67 $40,920
Chicago-Naperville-Elgin, IL-IN-WI 1,300 0.28 0.98 $17.08 $35,530
Dallas-Fort Worth-Arlington, TX 1,070 0.29 1.03 $15.89 $33,050
Las Vegas-Henderson-Paradise, NV 960 0.94 3.31 $15.53 $32,310
Houston-The Woodlands-Sugar Land, TX 880 0.29 1.01 $13.39 $27,840




Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Kahului-Wailuku-Lahaina, HI 390 5.11 18.01 $21.64 $45,010
Orlando-Kissimmee-Sanford, FL 2,950 2.28 8.04 $12.91 $26,850
East Stroudsburg, PA 110 1.89 6.66 $15.27 $31,770
Naples-Immokalee-Marco Island, FL 180 1.21 4.27 $15.94 $33,160
Sebastian-Vero Beach, FL 60 1.13 3.97 $12.99 $27,020
Hilton Head Island-Bluffton-Beaufort, SC 80 1.00 3.52 $13.04 $27,120
Bend-Redmond, OR 80 0.99 3.50 $13.82 $28,750
Las Vegas-Henderson-Paradise, NV 960 0.94 3.31 $15.53 $32,310
Napa, CA 70 0.93 3.27 $18.24 $37,930
Urban Honolulu, HI 420 0.92 3.26 $18.48 $38,440




Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Kahului-Wailuku-Lahaina, HI 390 5.11 18.01 $21.64 $45,010
San Francisco-Oakland-Hayward, CA 640 0.26 0.91 $21.18 $44,060
New York-Newark-Jersey City, NY-NJ-PA 6,540 0.68 2.39 $21.18 $44,050
Boston-Cambridge-Nashua, MA-NH 1,690 0.61 2.13 $19.67 $40,920
Worcester, MA-CT (8) (8) (8) $18.80 $39,100
Santa Maria-Santa Barbara, CA 60 0.33 1.17 $18.69 $38,870
Los Angeles-Long Beach-Anaheim, CA 2,050 0.33 1.16 $18.61 $38,720
Barnstable Town, MA 70 0.65 2.30 $18.56 $38,610
Urban Honolulu, HI 420 0.92 3.26 $18.48 $38,440
Seattle-Tacoma-Bellevue, WA 760 0.37 1.32 $18.44 $38,360

Nonmetropolitan areas with the highest employment in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Northwest Colorado nonmetropolitan area 250 2.01 7.09 $16.83 $35,000
Hawaii / Kauai nonmetropolitan area 150 1.45 5.09 $19.67 $40,920
East Tennessee nonmetropolitan area 110 0.79 2.79 $12.70 $26,420
Eastern Utah nonmetropolitan area 100 1.31 4.60 $22.13 $46,030
Southwest Colorado nonmetropolitan area 70 0.73 2.56 $18.11 $37,680

Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Northwest Colorado nonmetropolitan area 250 2.01 7.09 $16.83 $35,000
Hawaii / Kauai nonmetropolitan area 150 1.45 5.09 $19.67 $40,920
Eastern Utah nonmetropolitan area 100 1.31 4.60 $22.13 $46,030
East Tennessee nonmetropolitan area 110 0.79 2.79 $12.70 $26,420
South Florida nonmetropolitan area 60 0.79 2.80 $13.27 $27,600

Top paying nonmetropolitan areas for this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Western Wyoming nonmetropolitan area 40 0.44 1.56 $22.27 $46,310
Eastern Utah nonmetropolitan area 100 1.31 4.60 $22.13 $46,030
Central East New York nonmetropolitan area 50 0.31 1.09 $20.63 $42,920
Hawaii / Kauai nonmetropolitan area 150 1.45 5.09 $19.67 $40,920
Eastern Sierra-Mother Lode Region of California nonmetropolitan area (8) (8) (8) $18.24 $37,930


About May 2019 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2019 National Occupational Employment and Wage Estimates

May 2019 State Occupational Employment and Wage Estimates

May 2019 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2019 National Industry-Specific Occupational Employment and Wage Estimates

May 2019 Occupation Profiles

Technical Notes

 

Last Modified Date: July 6, 2020