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Occupational Employment and Wage Statistics

Occupational Employment and Wages, May 2019

41-2021 Counter and Rental Clerks

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment. Excludes “Fast Food and Counter Workers” (35-3023), “Hotel, Motel, and Resort Desk Clerks” (43-4081), “Order Clerks” (43-4151), and “Reservation and Transportation Ticket Agents and Travel Clerks” (43-4181).


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation:

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
411,560 1.2 % $15.67 $32,600 0.4 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $9.43 $11.36 $13.86 $18.23 $24.45
Annual Wage (2) $19,620 $23,630 $28,820 $37,910 $50,860


Industry profile for this occupation:

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Real Estate 110,660 6.64 $15.51 $32,270
Automotive Equipment Rental and Leasing 59,740 26.69 $15.14 $31,490
Rental and Leasing Services (5322, 5323, and 5324 only) 42,500 12.23 $15.20 $31,610
Automobile Dealers 36,470 2.81 $21.43 $44,580
Drycleaning and Laundry Services 34,700 11.81 $12.46 $25,920

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Automotive Equipment Rental and Leasing 59,740 26.69 $15.14 $31,490
Rental and Leasing Services (5322, 5323, and 5324 only) 42,500 12.23 $15.20 $31,610
Drycleaning and Laundry Services 34,700 11.81 $12.46 $25,920
Real Estate 110,660 6.64 $15.51 $32,270
Automobile Dealers 36,470 2.81 $21.43 $44,580

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Machinery Manufacturing (3331, 3332, 3334, and 3339 only) 40 0.01 $30.48 $63,410
Automobile Dealers 36,470 2.81 $21.43 $44,580
Merchant Wholesalers, Nondurable Goods (4242 and 4246 only) 480 0.12 $20.58 $42,810
Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (8) (8) $19.53 $40,630
Machinery, Equipment, and Supplies Merchant Wholesalers 5,470 0.77 $19.43 $40,420


Geographic profile for this occupation:

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 82,980 4.77 1.70 $17.21 $35,790
Texas 43,110 3.47 1.24 $15.72 $32,700
Florida 24,950 2.84 1.01 $14.29 $29,730
New York 19,130 2.01 0.72 $16.17 $33,630
Georgia 13,220 2.96 1.05 $14.07 $29,260




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 82,980 4.77 1.70 $17.21 $35,790
Colorado 12,280 4.59 1.64 $19.26 $40,060
Arkansas 4,600 3.78 1.35 $13.19 $27,430
Nevada 5,180 3.72 1.33 $14.60 $30,370
Washington 11,930 3.60 1.28 $17.74 $36,910




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Colorado 12,280 4.59 1.64 $19.26 $40,060
Massachusetts 6,720 1.86 0.66 $18.84 $39,180
Oregon 5,290 2.77 0.99 $18.09 $37,620
Washington 11,930 3.60 1.28 $17.74 $36,910
Rhode Island 1,140 2.36 0.84 $17.59 $36,590





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Los Angeles-Long Beach-Anaheim, CA 31,340 5.02 1.79 $15.84 $32,940
New York-Newark-Jersey City, NY-NJ-PA 19,740 2.04 0.73 $16.39 $34,090
Dallas-Fort Worth-Arlington, TX 13,980 3.82 1.36 $15.45 $32,130
San Francisco-Oakland-Hayward, CA 10,580 4.28 1.53 $19.38 $40,320
Houston-The Woodlands-Sugar Land, TX 10,530 3.45 1.23 $16.77 $34,870
San Diego-Carlsbad, CA 9,010 6.03 2.15 $18.10 $37,650
Atlanta-Sandy Springs-Roswell, GA 8,590 3.13 1.12 $14.51 $30,190
Washington-Arlington-Alexandria, DC-VA-MD-WV 8,480 2.67 0.95 $16.95 $35,260
Chicago-Naperville-Elgin, IL-IN-WI 8,250 1.76 0.63 $14.70 $30,580
Miami-Fort Lauderdale-West Palm Beach, FL 8,220 3.11 1.11 $14.20 $29,530




Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
San Angelo, TX 330 6.94 2.48 $12.92 $26,880
Vallejo-Fairfield, CA 920 6.51 2.32 $18.17 $37,800
Chico, CA 510 6.44 2.30 $15.92 $33,110
Hinesville, GA 110 6.07 2.16 $12.53 $26,050
San Diego-Carlsbad, CA 9,010 6.03 2.15 $18.10 $37,650
Sacramento--Roseville--Arden-Arcade, CA 6,060 5.98 2.13 $16.82 $34,990
Daphne-Fairhope-Foley, AL 440 5.89 2.10 $13.83 $28,780
Kahului-Wailuku-Lahaina, HI 450 5.84 2.08 $15.44 $32,110
Muskegon, MI 360 5.81 2.07 $11.70 $24,350
Jacksonville, NC 270 5.77 2.06 $13.45 $27,980




Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Leominster-Gardner, MA 180 3.51 1.25 $23.54 $48,960
Sherman-Denison, TX 150 3.25 1.16 $22.21 $46,190
Longview, TX 360 3.76 1.34 $21.23 $44,160
Trenton, NJ 340 1.40 0.50 $20.61 $42,860
San Jose-Sunnyvale-Santa Clara, CA 3,490 3.06 1.09 $20.46 $42,550
Vineland-Bridgeton, NJ 150 2.40 0.86 $20.30 $42,230
Pittsfield, MA 110 2.75 0.98 $20.09 $41,780
Denver-Aurora-Lakewood, CO 6,460 4.27 1.52 $20.03 $41,670
Fort Collins, CO 530 3.23 1.15 $19.85 $41,280
Santa Rosa, CA 1,060 5.12 1.83 $19.77 $41,110

Nonmetropolitan areas with the highest employment in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Northwest Colorado nonmetropolitan area 1,260 10.29 3.67 $19.02 $39,560
North Texas Region of Texas nonmetropolitan area 960 3.48 1.24 $13.40 $27,880
Kansas nonmetropolitan area 750 1.90 0.68 $16.26 $33,820
Hill Country Region of Texas nonmetropolitan area 690 3.52 1.26 $14.49 $30,140
Southwest Colorado nonmetropolitan area 690 7.00 2.50 $16.96 $35,280

Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Northwest Colorado nonmetropolitan area 1,260 10.29 3.67 $19.02 $39,560
Southwest Colorado nonmetropolitan area 690 7.00 2.50 $16.96 $35,280
Eastern Sierra-Mother Lode Region of California nonmetropolitan area 370 6.28 2.24 $14.65 $30,480
North Coast Region of California nonmetropolitan area 650 6.04 2.15 $15.44 $32,120
Central New Hampshire nonmetropolitan area 450 4.62 1.65 $18.45 $38,380

Top paying nonmetropolitan areas for this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
West North Dakota nonmetropolitan area 200 1.59 0.57 $20.30 $42,220
Eastern Washington nonmetropolitan area 220 2.23 0.80 $19.50 $40,560
Maryland nonmetropolitan area 190 3.06 1.09 $19.22 $39,970
Northwest Colorado nonmetropolitan area 1,260 10.29 3.67 $19.02 $39,560
Southwest Montana nonmetropolitan area 250 1.82 0.65 $18.56 $38,600


About May 2019 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2019 National Occupational Employment and Wage Estimates

May 2019 State Occupational Employment and Wage Estimates

May 2019 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2019 National Industry-Specific Occupational Employment and Wage Estimates

May 2019 Occupation Profiles

Technical Notes

 

Last Modified Date: July 6, 2020