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Occupational Employment and Wage Statistics

Occupational Employment and Wages, May 2019

43-4151 Order Clerks

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. Excludes “Dispatchers, Except Police, Fire, and Ambulance” (43-5032) who both dispatch and take orders for services.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation:

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
137,180 2.5 % $17.60 $36,600 0.7 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $11.18 $13.13 $16.46 $20.99 $25.99
Annual Wage (2) $23,260 $27,300 $34,240 $43,660 $54,050


Industry profile for this occupation:

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Electronic Shopping and Mail-Order Houses 22,410 5.76 $16.92 $35,180
Merchant Wholesalers, Durable Goods (4232, 4233, 4235, 4236, 4237, and 4239 only) 14,190 0.99 $18.81 $39,120
General Merchandise Stores 7,250 0.23 $12.41 $25,820
Merchant Wholesalers, Nondurable Goods (4244 and 4248 only) 6,270 0.63 $18.02 $37,470
Warehousing and Storage 6,120 0.50 $16.14 $33,570

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Electronic Shopping and Mail-Order Houses 22,410 5.76 $16.92 $35,180
Apparel, Piece Goods, and Notions Merchant Wholesalers 3,140 2.09 $17.51 $36,430
Merchant Wholesalers, Durable Goods (4232, 4233, 4235, 4236, 4237, and 4239 only) 14,190 0.99 $18.81 $39,120
Merchant Wholesalers, Nondurable Goods (4241, 4247, and 4249 only) 5,220 0.93 $17.66 $36,730
Merchant Wholesalers, Nondurable Goods (4242 and 4246 only) 3,320 0.87 $18.79 $39,080

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Electric Power Generation, Transmission and Distribution 310 0.08 $30.69 $63,840
Couriers and Express Delivery Services (8) (8) $28.13 $58,500
Natural Gas Distribution 100 0.09 $24.76 $51,510
Accounting, Tax Preparation, Bookkeeping, and Payroll Services (8) (8) $23.21 $48,270
Scientific Research and Development Services 210 0.03 $22.71 $47,240


Geographic profile for this occupation:

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 30,150 1.73 1.86 $19.12 $39,780
Texas 13,260 1.07 1.14 $16.74 $34,820
Florida 8,530 0.97 1.04 $16.43 $34,180
New York 6,430 0.68 0.72 $17.41 $36,220
Ohio 5,920 1.09 1.16 $16.54 $34,410




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Vermont 620 2.03 2.17 $17.02 $35,400
Washington 5,890 1.77 1.90 $21.62 $44,970
California 30,150 1.73 1.86 $19.12 $39,780
Colorado 3,860 1.44 1.54 $18.43 $38,340
Wisconsin 4,090 1.43 1.53 $17.02 $35,400




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Washington 5,890 1.77 1.90 $21.62 $44,970
Massachusetts 2,180 0.60 0.64 $20.82 $43,310
Connecticut 550 0.33 0.35 $20.57 $42,790
New Jersey 4,990 1.22 1.31 $20.15 $41,920
Alaska 170 0.53 0.57 $20.13 $41,870





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Los Angeles-Long Beach-Anaheim, CA 14,130 2.26 2.42 $18.23 $37,920
New York-Newark-Jersey City, NY-NJ-PA 8,640 0.90 0.96 $18.74 $38,990
Dallas-Fort Worth-Arlington, TX 5,390 1.48 1.58 $16.66 $34,650
Seattle-Tacoma-Bellevue, WA 4,710 2.33 2.49 $22.67 $47,150
San Francisco-Oakland-Hayward, CA 3,880 1.57 1.68 $21.74 $45,220
Houston-The Woodlands-Sugar Land, TX 3,220 1.06 1.13 $17.77 $36,970
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 2,910 1.01 1.08 $16.59 $34,510
Chicago-Naperville-Elgin, IL-IN-WI 2,850 0.61 0.65 $18.00 $37,430
Riverside-San Bernardino-Ontario, CA 2,840 1.85 1.98 $18.26 $37,980
Miami-Fort Lauderdale-West Palm Beach, FL 2,490 0.94 1.01 $15.93 $33,140




Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Yakima, WA 350 3.71 3.98 $17.37 $36,130
Racine, WI 220 2.89 3.09 $12.77 $26,560
Reno, NV 680 2.80 3.00 $20.49 $42,620
Redding, CA 170 2.58 2.76 $16.21 $33,720
Knoxville, TN 900 2.37 2.54 $15.04 $31,290
Seattle-Tacoma-Bellevue, WA 4,710 2.33 2.49 $22.67 $47,150
Los Angeles-Long Beach-Anaheim, CA 14,130 2.26 2.42 $18.23 $37,920
Wausau, WI 160 2.20 2.36 $16.57 $34,470
Grants Pass, OR 60 2.13 2.28 $17.44 $36,270
Santa Cruz-Watsonville, CA 210 2.12 2.27 $15.47 $32,180




Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Macon, GA 40 0.43 0.46 $23.06 $47,970
Danbury, CT 30 0.42 0.45 $22.85 $47,530
Seattle-Tacoma-Bellevue, WA 4,710 2.33 2.49 $22.67 $47,150
San Francisco-Oakland-Hayward, CA 3,880 1.57 1.68 $21.74 $45,220
San Jose-Sunnyvale-Santa Clara, CA 1,650 1.44 1.55 $21.70 $45,140
Trenton, NJ 260 1.08 1.16 $21.56 $44,840
Hartford-West Hartford-East Hartford, CT 130 0.22 0.23 $21.40 $44,520
Dubuque, IA 40 0.71 0.76 $21.35 $44,400
Boston-Cambridge-Nashua, MA-NH 1,810 0.65 0.69 $21.33 $44,360
Santa Rosa, CA 280 1.33 1.42 $21.28 $44,260

Nonmetropolitan areas with the highest employment in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Kansas nonmetropolitan area 390 0.99 1.06 $16.06 $33,410
South Central Wisconsin nonmetropolitan area 350 1.68 1.80 $17.41 $36,200
West Northwestern Ohio nonmetropolitan area 320 1.26 1.35 $17.69 $36,790
Southern Vermont nonmetropolitan area 320 3.00 3.21 $16.24 $33,770
Western Pennsylvania nonmetropolitan area 320 2.07 2.22 $17.02 $35,400

Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Southern Vermont nonmetropolitan area 320 3.00 3.21 $16.24 $33,770
Western Pennsylvania nonmetropolitan area 320 2.07 2.22 $17.02 $35,400
South Central Wisconsin nonmetropolitan area 350 1.68 1.80 $17.41 $36,200
Southeast Minnesota nonmetropolitan area 260 1.67 1.79 $16.46 $34,230
North Georgia nonmetropolitan area 290 1.67 1.78 $14.77 $30,730

Top paying nonmetropolitan areas for this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Alaska nonmetropolitan area (8) (8) (8) $25.48 $53,000
Connecticut nonmetropolitan area 40 1.30 1.39 $21.80 $45,350
Northern Vermont nonmetropolitan area 100 1.33 1.42 $20.36 $42,340
North Valley-Northern Mountains Region of California nonmetropolitan area 100 0.98 1.05 $19.54 $40,650
Southwest New York nonmetropolitan area 90 0.51 0.54 $19.33 $40,200


About May 2019 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2019 National Occupational Employment and Wage Estimates

May 2019 State Occupational Employment and Wage Estimates

May 2019 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2019 National Industry-Specific Occupational Employment and Wage Estimates

May 2019 Occupation Profiles

Technical Notes

 

Last Modified Date: July 6, 2020