Occupational Employment and Wages, May 2019

43-4171 Receptionists and Information Clerks

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Excludes “Switchboard Operators, Including Answering Service” (43-2011).

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National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation:

Employment estimate and mean wage estimates for this occupation:

Employment (1)	Employment RSE (3)	Mean hourly wage	Mean annual wage (2)	Wage RSE (3)
1,057,370	0.6 %	$15.02	$31,250	0.2 %

Percentile wage estimates for this occupation:

Percentile	10%	25%	50% (Median)	75%	90%
Hourly Wage	$10.16	$12.05	$14.45	$17.64	$20.86
Annual Wage (2)	$21,130	$25,050	$30,050	$36,680	$43,380

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Industry profile for this occupation:

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry	Employment (1)	Percent of industry employment	Hourly mean wage	Annual mean wage (2)
Offices of Physicians	217,790	8.22	$15.42	$32,070
Offices of Dentists	84,670	8.77	$17.78	$36,970
Personal Care Services	69,320	9.47	$12.79	$26,600
Offices of Other Health Practitioners	67,810	7.09	$14.64	$30,450
Other Professional, Scientific, and Technical Services	59,390	7.91	$14.71	$30,590

Industries with the highest concentration of employment in this occupation:

Industry	Employment (1)	Percent of industry employment	Hourly mean wage	Annual mean wage (2)
Personal Care Services	69,320	9.47	$12.79	$26,600
Offices of Dentists	84,670	8.77	$17.78	$36,970
Offices of Physicians	217,790	8.22	$15.42	$32,070
Other Professional, Scientific, and Technical Services	59,390	7.91	$14.71	$30,590
Offices of Other Health Practitioners	67,810	7.09	$14.64	$30,450

Top paying industries for this occupation:

Industry	Employment (1)	Percent of industry employment	Hourly mean wage	Annual mean wage (2)
Postal Service (federal government)	320	0.05	$28.21	$58,690
Scheduled Air Transportation	90	0.02	$20.78	$43,220
Rail Transportation	60	0.03	$20.03	$41,670
Insurance and Employee Benefit Funds	50	0.75	$19.21	$39,950
Electric Power Generation, Transmission and Distribution	310	0.08	$18.98	$39,480

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Geographic profile for this occupation:

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.

States with the highest employment level in this occupation:

State	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
New York	95,590	10.04	1.39	$17.24	$35,870
California	95,470	5.49	0.76	$16.70	$34,740
Florida	78,540	8.93	1.24	$14.14	$29,400
Texas	71,890	5.78	0.80	$13.68	$28,460
New Jersey	56,290	13.77	1.91	$16.05	$33,370

States with the highest concentration of jobs and location quotients in this occupation:

State	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
New Jersey	56,290	13.77	1.91	$16.05	$33,370
South Dakota	5,620	13.22	1.84	$13.57	$28,230
Idaho	7,500	10.31	1.43	$14.11	$29,350
New York	95,590	10.04	1.39	$17.24	$35,870
Wisconsin	26,910	9.38	1.30	$14.91	$31,020

Top paying States for this occupation:

State	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
District of Columbia	4,020	5.56	0.77	$19.25	$40,050
Connecticut	14,200	8.53	1.18	$17.56	$36,520
New York	95,590	10.04	1.39	$17.24	$35,870
Alaska	2,660	8.37	1.16	$17.05	$35,460
Washington	25,630	7.72	1.07	$17.00	$35,360

Metropolitan areas with the highest employment level in this occupation:

Metropolitan area	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA	108,270	11.21	1.56	$17.36	$36,110
Los Angeles-Long Beach-Anaheim, CA	37,260	5.97	0.83	$16.67	$34,670
Chicago-Naperville-Elgin, IL-IN-WI	34,090	7.29	1.01	$15.36	$31,950
Miami-Fort Lauderdale-West Palm Beach, FL	27,230	10.31	1.43	$14.45	$30,060
Washington-Arlington-Alexandria, DC-VA-MD-WV	24,640	7.75	1.08	$16.60	$34,530
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD	24,500	8.52	1.18	$15.24	$31,690
Dallas-Fort Worth-Arlington, TX	22,310	6.10	0.85	$14.50	$30,150
Houston-The Woodlands-Sugar Land, TX	18,380	6.02	0.84	$13.77	$28,640
Boston-Cambridge-Nashua, MA-NH	17,250	6.17	0.86	$16.56	$34,450
Phoenix-Mesa-Scottsdale, AZ	15,620	7.36	1.02	$15.17	$31,560