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Occupational Employment and Wage Statistics
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Occupational Employment and Wages, May 2019

43-4171 Receptionists and Information Clerks

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Excludes “Switchboard Operators, Including Answering Service” (43-2011).

National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3) 		Mean hourly
wage		 Mean annual
wage (2) 		Wage RSE (3)
1,057,370 0.6 % $15.02 $31,250 0.2 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median) 		75% 90%
Hourly Wage $10.16 $12.05 $14.45 $17.64 $20.86
Annual Wage (2) $21,130 $25,050 $30,050 $36,680 $43,380

Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Offices of Physicians 217,790 8.22 $15.42 $32,070
Offices of Dentists 84,670 8.77 $17.78 $36,970
Personal Care Services 69,320 9.47 $12.79 $26,600
Offices of Other Health Practitioners 67,810 7.09 $14.64 $30,450
Other Professional, Scientific, and Technical Services 59,390 7.91 $14.71 $30,590

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Personal Care Services 69,320 9.47 $12.79 $26,600
Offices of Dentists 84,670 8.77 $17.78 $36,970
Offices of Physicians 217,790 8.22 $15.42 $32,070
Other Professional, Scientific, and Technical Services 59,390 7.91 $14.71 $30,590
Offices of Other Health Practitioners 67,810 7.09 $14.64 $30,450

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Postal Service (federal government) 320 0.05 $28.21 $58,690
Scheduled Air Transportation 90 0.02 $20.78 $43,220
Rail Transportation 60 0.03 $20.03 $41,670
Insurance and Employee Benefit Funds 50 0.75 $19.21 $39,950
Electric Power Generation, Transmission and Distribution 310 0.08 $18.98 $39,480

Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York 95,590 10.04 1.39 $17.24 $35,870
California 95,470 5.49 0.76 $16.70 $34,740
Florida 78,540 8.93 1.24 $14.14 $29,400
Texas 71,890 5.78 0.80 $13.68 $28,460
New Jersey 56,290 13.77 1.91 $16.05 $33,370




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New Jersey 56,290 13.77 1.91 $16.05 $33,370
South Dakota 5,620 13.22 1.84 $13.57 $28,230
Idaho 7,500 10.31 1.43 $14.11 $29,350
New York 95,590 10.04 1.39 $17.24 $35,870
Wisconsin 26,910 9.38 1.30 $14.91 $31,020




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 4,020 5.56 0.77 $19.25 $40,050
Connecticut 14,200 8.53 1.18 $17.56 $36,520
New York 95,590 10.04 1.39 $17.24 $35,870
Alaska 2,660 8.37 1.16 $17.05 $35,460
Washington 25,630 7.72 1.07 $17.00 $35,360





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 108,270 11.21 1.56 $17.36 $36,110
Los Angeles-Long Beach-Anaheim, CA 37,260 5.97 0.83 $16.67 $34,670
Chicago-Naperville-Elgin, IL-IN-WI 34,090 7.29 1.01 $15.36 $31,950
Miami-Fort Lauderdale-West Palm Beach, FL 27,230 10.31 1.43 $14.45 $30,060
Washington-Arlington-Alexandria, DC-VA-MD-WV 24,640 7.75 1.08 $16.60 $34,530
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 24,500 8.52 1.18 $15.24 $31,690
Dallas-Fort Worth-Arlington, TX 22,310 6.10 0.85 $14.50 $30,150
Houston-The Woodlands-Sugar Land, TX 18,380 6.02 0.84 $13.77 $28,640
Boston-Cambridge-Nashua, MA-NH 17,250 6.17 0.86 $16.56 $34,450
Phoenix-Mesa-Scottsdale, AZ 15,620 7.36 1.02 $15.17 $31,560