Occupational Employment and Wages, May 2019

43-5031 Public Safety Telecommunicators

Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.

National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation:

Employment estimate and mean wage estimates for this occupation:

Employment (1)	Employment RSE (3)	Mean hourly wage	Mean annual wage (2)	Wage RSE (3)
95,320	0.9 %	$21.31	$44,310	0.4 %

Percentile wage estimates for this occupation:

Percentile	10%	25%	50% (Median)	75%	90%
Hourly Wage	$13.07	$16.18	$20.15	$25.31	$31.23
Annual Wage (2)	$27,190	$33,650	$41,910	$52,650	$64,950

Industry profile for this occupation:

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry	Employment (1)	Percent of industry employment	Hourly mean wage	Annual mean wage (2)
Local Government, excluding schools and hospitals (OES Designation)	76,030	1.37	$21.40	$44,500
Other Ambulatory Health Care Services	5,980	1.93	$19.12	$39,780
State Government, excluding schools and hospitals (OES Designation)	5,640	0.26	$23.50	$48,880
Colleges, Universities, and Professional Schools	2,330	0.08	$20.54	$42,720
General Medical and Surgical Hospitals	1,930	0.03	$19.13	$39,800

Industries with the highest concentration of employment in this occupation:

Industry	Employment (1)	Percent of industry employment	Hourly mean wage	Annual mean wage (2)
Other Ambulatory Health Care Services	5,980	1.93	$19.12	$39,780
Local Government, excluding schools and hospitals (OES Designation)	76,030	1.37	$21.40	$44,500
State Government, excluding schools and hospitals (OES Designation)	5,640	0.26	$23.50	$48,880
Colleges, Universities, and Professional Schools	2,330	0.08	$20.54	$42,720
Business Support Services	630	0.07	$22.66	$47,140

Top paying industries for this occupation:

Industry	Employment (1)	Percent of industry employment	Hourly mean wage	Annual mean wage (2)
Psychiatric and Substance Abuse Hospitals	90	0.04	$26.39	$54,900
Employment Services	60	(7)	$25.84	$53,760
Management of Companies and Enterprises	(8)	(8)	$24.58	$51,130
State Government, excluding schools and hospitals (OES Designation)	5,640	0.26	$23.50	$48,880
Other Support Services	(8)	(8)	$23.09	$48,020

Geographic profile for this occupation:

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.

States with the highest employment level in this occupation:

State	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
Texas	7,430	0.60	0.92	$19.06	$39,640
California	6,850	0.39	0.61	$31.96	$66,480
New York	5,480	0.58	0.89	$23.41	$48,700
Florida	4,980	0.57	0.87	$20.69	$43,040
Ohio	4,530	0.83	1.28	$22.03	$45,820

States with the highest concentration of jobs and location quotients in this occupation:

State	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
Alabama	2,550	1.29	1.99	$15.74	$32,740
Mississippi	1,430	1.27	1.95	$13.35	$27,760
New Mexico	920	1.12	1.72	$17.84	$37,100
Nebraska	1,040	1.05	1.63	$18.13	$37,710
Wyoming	280	1.03	1.58	$20.43	$42,500

Top paying States for this occupation:

State	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
California	6,850	0.39	0.61	$31.96	$66,480
Alaska	310	0.98	1.51	$28.36	$58,980
Washington	1,630	0.49	0.76	$27.92	$58,070
Minnesota	1,550	0.54	0.83	$27.76	$57,740
Oregon	970	0.51	0.78	$27.63	$57,470

Metropolitan areas with the highest employment level in this occupation:

Metropolitan area	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA	6,060	0.63	0.97	$23.52	$48,930
Chicago-Naperville-Elgin, IL-IN-WI	2,470	0.53	0.81	$26.62	$55,360
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD	1,780	0.62	0.95	$22.98	$47,810
Dallas-Fort Worth-Arlington, TX	1,780	0.49	0.75	$20.73	$43,120
Boston-Cambridge-Nashua, MA-NH	1,640	0.59	0.90	$25.07	$52,150
Phoenix-Mesa-Scottsdale, AZ	1,520	0.72	1.11	$21.08	$43,850
Atlanta-Sandy Springs-Roswell, GA	1,520	0.55	0.85	$17.85	$37,130
Los Angeles-Long Beach-Anaheim, CA	1,490	0.24	0.37	$31.83	$66,200
Houston-The Woodlands-Sugar Land, TX	1,470	0.48	0.74	$20.71	$43,070
Miami-Fort Lauderdale-West Palm Beach, FL	1,440	0.54	0.84	$26.44	$54,990