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Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
Employment estimate and mean wage estimates for this occupation:
Employment (1) | Employment RSE (3) |
Mean hourly wage |
Mean annual wage (2) |
Wage RSE (3) |
---|---|---|---|---|
2,956,060 | 0.5 % | $17.48 | $36,360 | 0.2 % |
Percentile wage estimates for this occupation:
Percentile | 10% | 25% | 50% (Median) |
75% | 90% |
---|---|---|---|---|---|
Hourly Wage | $10.16 | $12.60 | $16.37 | $20.96 | $26.59 |
Annual Wage (2) | $21,140 | $26,220 | $34,040 | $43,590 | $55,300 |
Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.
Industries with the highest levels of employment in this occupation:
Industry | Employment (1) | Percent of industry employment | Hourly mean wage | Annual mean wage (2) |
---|---|---|---|---|
Local Government, excluding schools and hospitals (OES Designation) | 169,990 | 3.07 | $18.49 | $38,450 |
Employment Services | 138,760 | 3.77 | $16.14 | $33,570 |
Colleges, Universities, and Professional Schools | 138,750 | 4.49 | $16.58 | $34,490 |
Elementary and Secondary Schools | 119,830 | 1.39 | $16.72 | $34,770 |
Real Estate | 110,900 | 6.65 | $17.32 | $36,030 |
Industries with the highest concentration of employment in this occupation:
Industry | Employment (1) | Percent of industry employment | Hourly mean wage | Annual mean wage (2) |
---|---|---|---|---|
Other Investment Pools and Funds | 700 | 7.27 | $21.12 | $43,930 |
Death Care Services | 9,190 | 6.71 | $15.49 | $32,210 |
Insurance and Employee Benefit Funds | 410 | 6.66 | $21.21 | $44,130 |
Real Estate | 110,900 | 6.65 | $17.32 | $36,030 |
Office Administrative Services | 30,760 | 6.17 | $17.65 | $36,710 |
Top paying industries for this occupation:
Industry | Employment (1) | Percent of industry employment | Hourly mean wage | Annual mean wage (2) |
---|---|---|---|---|
Postal Service (federal government) | 1,140 | 0.18 | $28.55 | $59,380 |
Natural Gas Distribution | 2,410 | 2.20 | $27.84 | $57,900 |
Pipeline Transportation of Crude Oil | 240 | 2.03 | $24.15 | $50,230 |
Monetary Authorities-Central Bank | 70 | 0.38 | $23.46 | $48,800 |
Electric Power Generation, Transmission and Distribution | 4,470 | 1.16 | $22.99 | $47,820 |
States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.
States with the highest employment level in this occupation:
State | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
---|---|---|---|---|---|
California | 333,940 | 19.21 | 0.95 | $19.14 | $39,810 |
Texas | 313,750 | 25.24 | 1.25 | $17.66 | $36,720 |
Florida | 191,650 | 21.79 | 1.08 | $16.51 | $34,350 |
New York | 186,380 | 19.57 | 0.97 | $17.87 | $37,160 |
Illinois | 161,770 | 26.85 | 1.33 | $18.34 | $38,150 |
States with the highest concentration of jobs and location quotients in this occupation:
State | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
---|---|---|---|---|---|
Wyoming | 7,960 | 29.11 | 1.45 | $18.37 | $38,210 |
Montana | 12,840 | 27.44 | 1.36 | $16.29 | $33,880 |
Pennsylvania | 159,110 | 26.96 | 1.34 | $17.76 | $36,940 |
Illinois | 161,770 | 26.85 | 1.33 | $18.34 | $38,150 |
West Virginia | 18,620 | 26.52 | 1.32 | $14.32 | $29,790 |
Top paying States for this occupation:
State | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
---|---|---|---|---|---|
District of Columbia | 10,820 | 14.96 | 0.74 | $22.58 | $46,960 |
Alaska | 7,360 | 23.22 | 1.15 | $21.65 | $45,040 |
Colorado | 39,570 | 14.77 | 0.73 | $20.46 | $42,550 |
North Dakota | 10,740 | 25.42 | 1.26 | $20.34 | $42,310 |
Washington | 69,370 | 20.90 | 1.04 | $20.00 | $41,600 |
Metropolitan areas with the highest employment level in this occupation:
Metropolitan area | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
---|---|---|---|---|---|
New York-Newark-Jersey City, NY-NJ-PA | 184,170 | 19.07 | 0.95 | $18.07 | $37,590 |
Los Angeles-Long Beach-Anaheim, CA | 125,400 | 20.10 | 1.00 | $18.84 | $39,200 |
Chicago-Naperville-Elgin, IL-IN-WI | 122,440 | 26.18 | 1.30 | $18.71 | $38,910 |
Dallas-Fort Worth-Arlington, TX | 90,790 | 24.83 | 1.23 | $17.79 | $37,000 |
Houston-The Woodlands-Sugar Land, TX | 73,810 | 24.18 | 1.20 | $19.70 | $40,980 |
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | 69,020 | 24.00 | 1.19 | $18.98 | $39,480 |
Miami-Fort Lauderdale-West Palm Beach, FL | 61,820 | 23.40 | 1.16 | $16.77 | $34,880 |
Washington-Arlington-Alexandria, DC-VA-MD-WV | 51,390 | 16.16 | 0.80 | $19.91 | $41,410 |
Boston-Cambridge-Nashua, MA-NH | 42,550 | 15.21 | 0.76 | $20.30 | $42,220 |
Atlanta-Sandy Springs-Roswell, GA | 42,260 | 15.40 | 0.77 | $16.45 | $34,220 |
Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:
Metropolitan area | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
---|---|---|---|---|---|
College Station-Bryan, TX | 4,500 | 39.95 | 1.98 | $15.75 | $32,750 |
Champaign-Urbana, IL | 3,760 | 37.14 | 1.85 | $18.38 | $38,230 |
Springfield, IL | 3,780 | 36.12 | 1.79 | $18.30 | $38,060 |
State College, PA | 2,430 | 35.62 | 1.77 | $17.04 | $35,440 |
Carbondale-Marion, IL | 1,820 | 34.54 | 1.72 | $16.67 | $34,680 |
Casper, WY | 1,310 | 33.75 | 1.68 | $18.71 | $38,910 |
Victoria, TX | 1,250 | 31.83 | 1.58 | $16.35 | $34,000 |
Charleston, WV | 3,450 | 31.21 | 1.55 | $14.44 | $30,040 |
Johnstown, PA | 1,560 | 30.66 | 1.52 | $15.38 | $32,000 |
Lawton, OK | 1,300 | 30.42 | 1.51 | $13.02 | $27,090 |
Top paying metropolitan areas for this occupation:
Metropolitan area | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
---|---|---|---|---|---|
San Francisco-Oakland-Hayward, CA | 38,970 | 15.76 | 0.78 | $22.56 | $46,920 |
San Jose-Sunnyvale-Santa Clara, CA | 19,900 | 17.44 | 0.87 | $22.45 | $46,690 |
Anchorage, AK | 4,000 | 22.94 | 1.14 | $22.22 | $46,210 |
Fairbanks, AK | 790 | 23.54 | 1.17 | $21.70 | $45,130 |
Seattle-Tacoma-Bellevue, WA | 38,650 | 19.13 | 0.95 | $21.27 | $44,230 |
Denver-Aurora-Lakewood, CO | 21,080 | 13.93 | 0.69 | $21.23 | $44,150 |
Carson City, NV | 770 | 26.08 | 1.30 | $21.22 | $44,140 |
Napa, CA | 1,200 | 15.48 | 0.77 | $21.18 | $44,050 |
Boulder, CO | 2,790 | 15.03 | 0.75 | $20.98 | $43,640 |
Barnstable Town, MA | 1,930 | 18.55 | 0.92 | $20.77 | $43,200 |
Nonmetropolitan areas with the highest employment in this occupation:
Nonmetropolitan area | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
---|---|---|---|---|---|
North Northeastern Ohio non-metropolitan area (non-contiguous) | 8,150 | 24.41 | 1.21 | $15.22 | $31,670 |
North Texas Region of Texas nonmetropolitan area | 7,720 | 27.90 | 1.39 | $15.59 | $32,430 |
Balance of Lower Peninsula of Michigan nonmetropolitan area | 6,640 | 24.30 | 1.21 | $16.59 | $34,500 |
West Texas Region of Texas nonmetropolitan area | 5,920 | 29.38 | 1.46 | $16.69 | $34,710 |
West Northwestern Ohio nonmetropolitan area | 5,770 | 22.48 | 1.12 | $16.29 | $33,880 |
Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:
Nonmetropolitan area | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
---|---|---|---|---|---|
Northwest Illinois nonmetropolitan area | 4,240 | 31.36 | 1.56 | $19.97 | $41,530 |
Big Thicket Region of Texas nonmetropolitan area | 3,290 | 30.89 | 1.53 | $14.70 | $30,580 |
East-Central Montana nonmetropolitan area | 1,970 | 30.12 | 1.50 | $16.41 | $34,130 |
West Texas Region of Texas nonmetropolitan area | 5,920 | 29.38 | 1.46 | $16.69 | $34,710 |
Southwest Montana nonmetropolitan area | 4,080 | 29.18 | 1.45 | $16.40 | $34,110 |
Top paying nonmetropolitan areas for this occupation:
Nonmetropolitan area | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
---|---|---|---|---|---|
Northwest Colorado nonmetropolitan area | 2,110 | 17.15 | 0.85 | $22.43 | $46,650 |
West North Dakota nonmetropolitan area | 3,580 | 28.48 | 1.41 | $21.62 | $44,970 |
Alaska nonmetropolitan area | 2,570 | 23.69 | 1.18 | $20.76 | $43,180 |
Northwest Illinois nonmetropolitan area | 4,240 | 31.36 | 1.56 | $19.97 | $41,530 |
West Central-Southwest New Hampshire nonmetropolitan area | 2,450 | 23.90 | 1.19 | $19.15 | $39,840 |
These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.
The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.
(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.
(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.
(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.
(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.
Other OES estimates and related information:
May 2019 National Occupational Employment and Wage Estimates
May 2019 State Occupational Employment and Wage Estimates
May 2019 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates
May 2019 National Industry-Specific Occupational Employment and Wage Estimates
Last Modified Date: July 6, 2020