Occupational Employment and Wage Statistics
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Occupational Employment and Wages, May 2020
13-1031 Claims Adjusters, Examiners, and Investigators
Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims. Excludes "Fire Inspectors and Investigators" (33-2021).
National estimates for Claims Adjusters, Examiners, and Investigators
Industry profile for Claims Adjusters, Examiners, and Investigators
Geographic profile for Claims Adjusters, Examiners, and Investigators
National estimates for Claims Adjusters, Examiners, and Investigators:
Employment estimate and mean wage estimates for Claims Adjusters, Examiners, and Investigators:
| Employment (1) |
Employment
RSE (3) |
Mean hourly
wage |
Mean annual
wage (2) |
Wage RSE (3) |
| 287,150 |
1.4 % |
$ 33.97 |
$ 70,650 |
0.4 % |
Percentile wage estimates for Claims Adjusters, Examiners, and Investigators:
| Percentile |
10% |
25% |
50%
(Median) |
75% |
90% |
| Hourly Wage |
$ 20.17 |
$ 25.08 |
$ 32.82 |
$ 41.26 |
$ 49.81 |
| Annual Wage (2) |
$ 41,950 |
$ 52,160 |
$ 68,270 |
$ 85,820 |
$ 103,610 |
Industry profile for Claims Adjusters, Examiners, and Investigators:
Industries with the highest published employment and wages for Claims Adjusters, Examiners, and Investigators are provided.
For a list of all industries with employment in Claims Adjusters, Examiners, and Investigators, see the Create Customized Tables function.
Industries with the highest levels of employment in Claims Adjusters, Examiners, and Investigators:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Insurance Carriers |
113,480 |
9.41 |
$ 33.52 |
$ 69,720 |
| Agencies, Brokerages, and Other Insurance Related Activities |
92,520 |
7.76 |
$ 33.11 |
$ 68,860 |
| Federal Executive Branch (OEWS Designation) |
43,620 |
2.10 |
$ 38.35 |
$ 79,770 |
| State Government, excluding schools and hospitals (OEWS Designation) |
9,980 |
0.45 |
$ 30.67 |
$ 63,800 |
| Management of Companies and Enterprises |
8,400 |
0.35 |
$ 33.42 |
$ 69,510 |
Industries with the highest concentration of employment in Claims Adjusters, Examiners, and Investigators:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Insurance Carriers |
113,480 |
9.41 |
$ 33.52 |
$ 69,720 |
| Agencies, Brokerages, and Other Insurance Related Activities |
92,520 |
7.76 |
$ 33.11 |
$ 68,860 |
| Insurance and Employee Benefit Funds |
470 |
6.76 |
$ 33.61 |
$ 69,910 |
| Federal Executive Branch (OEWS Designation) |
43,620 |
2.10 |
$ 38.35 |
$ 79,770 |
| State Government, excluding schools and hospitals (OEWS Designation) |
9,980 |
0.45 |
$ 30.67 |
$ 63,800 |
Top paying industries for Claims Adjusters, Examiners, and Investigators:
Geographic profile for Claims Adjusters, Examiners, and Investigators:
States and areas with the highest published employment, location quotients, and wages for Claims Adjusters, Examiners, and Investigators are provided.
For a list of all areas with employment in Claims Adjusters, Examiners, and Investigators, see the Create Customized Tables function.
States with the highest employment level in Claims Adjusters, Examiners, and Investigators:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| California |
26,200 |
1.59 |
0.77 |
$ 38.26 |
$ 79,570 |
| Texas |
25,570 |
2.11 |
1.02 |
$ 33.96 |
$ 70,630 |
| Florida |
24,690 |
2.92 |
1.42 |
$ 31.56 |
$ 65,640 |
| New York |
15,940 |
1.83 |
0.89 |
$ 36.71 |
$ 76,360 |
| Pennsylvania |
13,320 |
2.42 |
1.17 |
$ 34.07 |
$ 70,860 |
States with the highest concentration of jobs and location quotients in Claims Adjusters, Examiners, and Investigators:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Arizona |
12,840 |
4.53 |
2.19 |
$ 28.08 |
$ 58,410 |
| Maine |
1,980 |
3.45 |
1.67 |
$ 30.87 |
$ 64,200 |
| Nebraska |
2,880 |
3.05 |
1.48 |
$ 32.55 |
$ 67,710 |
| Georgia |
12,710 |
2.95 |
1.43 |
$ 33.49 |
$ 69,670 |
| Florida |
24,690 |
2.92 |
1.42 |
$ 31.56 |
$ 65,640 |
Top paying states for Claims Adjusters, Examiners, and Investigators:
Metropolitan areas with the highest employment level in Claims Adjusters, Examiners, and Investigators:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| New York-Newark-Jersey City, NY-NJ-PA |
15,800 |
1.79 |
0.87 |
$ 40.57 |
$ 84,380 |
| Phoenix-Mesa-Scottsdale, AZ |
12,280 |
5.82 |
2.82 |
$ 27.83 |
$ 57,880 |
| Atlanta-Sandy Springs-Roswell, GA |
10,630 |
4.04 |
1.96 |
$ 33.97 |
$ 70,660 |
| Dallas-Fort Worth-Arlington, TX |
10,530 |
2.93 |
1.42 |
$ 35.49 |
$ 73,820 |
| Los Angeles-Long Beach-Anaheim, CA |
10,120 |
1.74 |
0.84 |
$ 38.91 |
$ 80,940 |
| Chicago-Naperville-Elgin, IL-IN-WI |
9,150 |
2.10 |
1.02 |
$ 34.28 |
$ 71,300 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD |
8,020 |
2.97 |
1.44 |
$ 36.89 |
$ 76,730 |
| Tampa-St. Petersburg-Clearwater, FL |
7,250 |
5.56 |
2.69 |
$ 32.00 |
$ 66,570 |
| Miami-Fort Lauderdale-West Palm Beach, FL |
6,410 |
2.55 |
1.24 |
$ 31.27 |
$ 65,040 |
| Minneapolis-St. Paul-Bloomington, MN-WI |
5,200 |
2.81 |
1.36 |
$ 34.23 |
$ 71,210 |
Metropolitan areas with the highest concentration of jobs and location quotients in Claims Adjusters, Examiners, and Investigators:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Great Falls, MT |
330 |
9.46 |
4.58 |
$ 18.61 |
$ 38,710 |
| Springfield, OH |
410 |
9.15 |
4.43 |
$ 26.60 |
$ 55,320 |
| Portland-South Portland, ME |
1,530 |
7.73 |
3.74 |
$ 30.64 |
$ 63,730 |
| Macon, GA |
740 |
7.71 |
3.74 |
$ 27.65 |
$ 57,500 |
| Olympia-Tumwater, WA |
760 |
6.93 |
3.36 |
$ 31.27 |
$ 65,030 |
| Waco, TX |
770 |
6.66 |
3.23 |
$ 32.36 |
$ 67,310 |
| Des Moines-West Des Moines, IA |
2,280 |
6.43 |
3.12 |
$ 31.29 |
$ 65,090 |
| Dover-Durham, NH-ME |
310 |
6.33 |
3.07 |
$ 34.08 |
$ 70,900 |
| Phoenix-Mesa-Scottsdale, AZ |
12,280 |
5.82 |
2.82 |
$ 27.83 |
$ 57,880 |
| Winston-Salem, NC |
1,440 |
5.60 |
2.71 |
$ 30.29 |
$ 63,000 |
Top paying metropolitan areas for Claims Adjusters, Examiners, and Investigators:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Bridgeport-Stamford-Norwalk, CT |
(8) |
(8) |
(8) |
$ 47.11 |
$ 97,980 |
| Waterbury, CT |
30 |
0.55 |
0.27 |
$ 44.31 |
$ 92,160 |
| San Francisco-Oakland-Hayward, CA |
3,950 |
1.70 |
0.82 |
$ 42.67 |
$ 88,750 |
| Salinas, CA |
110 |
0.65 |
0.32 |
$ 42.61 |
$ 88,620 |
| Texarkana, TX-AR |
30 |
0.58 |
0.28 |
$ 42.60 |
$ 88,610 |
| Charleston-North Charleston, SC |
200 |
0.58 |
0.28 |
$ 42.42 |
$ 88,230 |
| New Bedford, MA |
40 |
0.59 |
0.29 |
$ 42.41 |
$ 88,220 |
| Sheboygan, WI |
110 |
1.91 |
0.93 |
$ 41.32 |
$ 85,950 |
| Atlantic City-Hammonton, NJ |
140 |
1.28 |
0.62 |
$ 40.88 |
$ 85,030 |
| Barnstable Town, MA |
40 |
0.44 |
0.21 |
$ 40.85 |
$ 84,970 |
Nonmetropolitan areas with the highest employment in Claims Adjusters, Examiners, and Investigators:
Nonmetropolitan areas with the highest concentration of jobs and location quotients in Claims Adjusters, Examiners, and Investigators:
Top paying nonmetropolitan areas for Claims Adjusters, Examiners, and Investigators:
About May 2020 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates
These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia.
The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.
The percentile wage estimate is the value of a wage below which a certain percent of workers fall.
The median wage is the 50th percentile wage estimate—50 percent of workers earn less than the median and 50 percent of workers earn more than the median.
More about percentile wages.
(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.
(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours;
for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.
(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.
(8) Estimate not released.
(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration.
A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.
Other OEWS estimates and related information:
May 2020 National Occupational Employment and Wage Estimates
May 2020 State Occupational Employment and Wage Estimates
May 2020 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates
May 2020 National Industry-Specific Occupational Employment and Wage Estimates
May 2020 Occupation Profiles
Technical Notes
Last Modified Date: March 31, 2021
United States Department of Labor
