Occupational Employment and Wage Statistics
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Occupational Employment and Wages, May 2020
43-3011 Bill and Account Collectors
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
National estimates for Bill and Account Collectors
Industry profile for Bill and Account Collectors
Geographic profile for Bill and Account Collectors
National estimates for Bill and Account Collectors:
Employment estimate and mean wage estimates for Bill and Account Collectors:
| Employment (1) |
Employment
RSE (3) |
Mean hourly
wage |
Mean annual
wage (2) |
Wage RSE (3) |
| 222,030 |
1.7 % |
$ 19.53 |
$ 40,630 |
0.4 % |
Percentile wage estimates for Bill and Account Collectors:
| Percentile |
10% |
25% |
50%
(Median) |
75% |
90% |
| Hourly Wage |
$ 12.96 |
$ 15.28 |
$ 18.32 |
$ 22.78 |
$ 28.34 |
| Annual Wage (2) |
$ 26,960 |
$ 31,790 |
$ 38,100 |
$ 47,380 |
$ 58,940 |
Industry profile for Bill and Account Collectors:
Industries with the highest published employment and wages for Bill and Account Collectors are provided.
For a list of all industries with employment in Bill and Account Collectors, see the Create Customized Tables function.
Industries with the highest levels of employment in Bill and Account Collectors:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Business Support Services |
69,970 |
8.41 |
$ 17.89 |
$ 37,200 |
| Credit Intermediation and Related Activities (5221 and 5223 only) |
24,760 |
1.22 |
$ 19.77 |
$ 41,130 |
| Nondepository Credit Intermediation |
23,120 |
4.00 |
$ 19.15 |
$ 39,820 |
| Management of Companies and Enterprises |
13,290 |
0.55 |
$ 21.32 |
$ 44,350 |
| General Medical and Surgical Hospitals |
8,730 |
0.16 |
$ 19.75 |
$ 41,080 |
Industries with the highest concentration of employment in Bill and Account Collectors:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Business Support Services |
69,970 |
8.41 |
$ 17.89 |
$ 37,200 |
| Nondepository Credit Intermediation |
23,120 |
4.00 |
$ 19.15 |
$ 39,820 |
| Credit Intermediation and Related Activities (5221 and 5223 only) |
24,760 |
1.22 |
$ 19.77 |
$ 41,130 |
| Office Administrative Services |
4,780 |
0.96 |
$ 20.29 |
$ 42,190 |
| Accounting, Tax Preparation, Bookkeeping, and Payroll Services |
6,100 |
0.62 |
$ 18.95 |
$ 39,420 |
Top paying industries for Bill and Account Collectors:
Geographic profile for Bill and Account Collectors:
States and areas with the highest published employment, location quotients, and wages for Bill and Account Collectors are provided.
For a list of all areas with employment in Bill and Account Collectors, see the Create Customized Tables function.
States with the highest employment level in Bill and Account Collectors:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Texas |
29,340 |
2.42 |
1.52 |
$ 17.93 |
$ 37,300 |
| Florida |
18,240 |
2.16 |
1.35 |
$ 18.04 |
$ 37,510 |
| California |
18,180 |
1.11 |
0.69 |
$ 23.68 |
$ 49,250 |
| New York |
13,430 |
1.55 |
0.97 |
$ 20.89 |
$ 43,460 |
| Arizona |
8,980 |
3.17 |
1.99 |
$ 18.66 |
$ 38,810 |
States with the highest concentration of jobs and location quotients in Bill and Account Collectors:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| South Dakota |
1,770 |
4.30 |
2.70 |
$ 16.47 |
$ 34,250 |
| Arizona |
8,980 |
3.17 |
1.99 |
$ 18.66 |
$ 38,810 |
| South Carolina |
5,480 |
2.72 |
1.70 |
$ 17.24 |
$ 35,850 |
| Utah |
4,010 |
2.69 |
1.69 |
$ 17.33 |
$ 36,050 |
| Delaware |
1,100 |
2.59 |
1.62 |
$ 19.65 |
$ 40,880 |
Top paying states for Bill and Account Collectors:
Metropolitan areas with the highest employment level in Bill and Account Collectors:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Dallas-Fort Worth-Arlington, TX |
12,690 |
3.54 |
2.22 |
$ 18.08 |
$ 37,620 |
| New York-Newark-Jersey City, NY-NJ-PA |
11,600 |
1.31 |
0.82 |
$ 23.02 |
$ 47,870 |
| Phoenix-Mesa-Scottsdale, AZ |
8,130 |
3.85 |
2.41 |
$ 18.71 |
$ 38,920 |
| Los Angeles-Long Beach-Anaheim, CA |
7,690 |
1.32 |
0.83 |
$ 23.45 |
$ 48,780 |
| Chicago-Naperville-Elgin, IL-IN-WI |
6,440 |
1.48 |
0.93 |
$ 20.41 |
$ 42,460 |
| Atlanta-Sandy Springs-Roswell, GA |
5,940 |
2.26 |
1.41 |
$ 20.56 |
$ 42,760 |
| Houston-The Woodlands-Sugar Land, TX |
5,730 |
1.93 |
1.21 |
$ 18.37 |
$ 38,210 |
| Miami-Fort Lauderdale-West Palm Beach, FL |
5,060 |
2.02 |
1.26 |
$ 18.92 |
$ 39,350 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD |
4,980 |
1.85 |
1.16 |
$ 20.43 |
$ 42,490 |
| Jacksonville, FL |
4,520 |
6.62 |
4.14 |
$ 16.68 |
$ 34,680 |
Metropolitan areas with the highest concentration of jobs and location quotients in Bill and Account Collectors:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| San Angelo, TX |
440 |
9.58 |
6.00 |
$ 16.87 |
$ 35,090 |
| Sebastian-Vero Beach, FL |
430 |
8.46 |
5.30 |
$ 13.42 |
$ 27,910 |
| St. Joseph, MO-KS |
400 |
7.64 |
4.79 |
$ 18.34 |
$ 38,160 |
| Jacksonville, FL |
4,520 |
6.62 |
4.14 |
$ 16.68 |
$ 34,680 |
| Buffalo-Cheektowaga-Niagara Falls, NY |
3,150 |
6.34 |
3.97 |
$ 16.65 |
$ 34,620 |
| Sioux Falls, SD |
910 |
5.95 |
3.73 |
$ 16.82 |
$ 34,980 |
| Waterloo-Cedar Falls, IA |
410 |
4.85 |
3.04 |
$ 17.71 |
$ 36,830 |
| Salt Lake City, UT |
3,420 |
4.72 |
2.96 |
$ 17.44 |
$ 36,270 |
| Rapid City, SD |
280 |
4.45 |
2.79 |
$ 14.67 |
$ 30,510 |
| Greenville-Anderson-Mauldin, SC |
1,560 |
3.99 |
2.50 |
$ 17.60 |
$ 36,620 |
Top paying metropolitan areas for Bill and Account Collectors:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| San Francisco-Oakland-Hayward, CA |
2,050 |
0.88 |
0.55 |
$ 30.44 |
$ 63,320 |
| San Luis Obispo-Paso Robles-Arroyo Grande, CA |
70 |
0.66 |
0.41 |
$ 28.34 |
$ 58,950 |
| Bridgeport-Stamford-Norwalk, CT |
220 |
0.59 |
0.37 |
$ 28.34 |
$ 58,950 |
| San Jose-Sunnyvale-Santa Clara, CA |
710 |
0.64 |
0.40 |
$ 27.65 |
$ 57,520 |
| Rochester, MN |
30 |
0.27 |
0.17 |
$ 27.16 |
$ 56,490 |
| Washington-Arlington-Alexandria, DC-VA-MD-WV |
3,050 |
1.01 |
0.63 |
$ 26.77 |
$ 55,670 |
| Worcester, MA-CT |
300 |
1.13 |
0.71 |
$ 26.62 |
$ 55,360 |
| Danbury, CT |
(8) |
(8) |
(8) |
$ 25.87 |
$ 53,800 |
| Santa Cruz-Watsonville, CA |
110 |
1.25 |
0.78 |
$ 25.52 |
$ 53,080 |
| Anchorage, AK |
360 |
2.20 |
1.38 |
$ 25.46 |
$ 52,960 |
Nonmetropolitan areas with the highest employment in Bill and Account Collectors:
Nonmetropolitan areas with the highest concentration of jobs and location quotients in Bill and Account Collectors:
Top paying nonmetropolitan areas for Bill and Account Collectors:
About May 2020 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates
These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia.
The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.
The percentile wage estimate is the value of a wage below which a certain percent of workers fall.
The median wage is the 50th percentile wage estimate—50 percent of workers earn less than the median and 50 percent of workers earn more than the median.
More about percentile wages.
(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.
(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours;
for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.
(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.
(8) Estimate not released.
(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration.
A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.
Other OEWS estimates and related information:
May 2020 National Occupational Employment and Wage Estimates
May 2020 State Occupational Employment and Wage Estimates
May 2020 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates
May 2020 National Industry-Specific Occupational Employment and Wage Estimates
May 2020 Occupation Profiles
Technical Notes
Last Modified Date: March 31, 2021
United States Department of Labor
