Occupational Employment and Wage Statistics
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Occupational Employment and Wages, May 2020
43-4081 Hotel, Motel, and Resort Desk Clerks
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
National estimates for Hotel, Motel, and Resort Desk Clerks
Industry profile for Hotel, Motel, and Resort Desk Clerks
Geographic profile for Hotel, Motel, and Resort Desk Clerks
National estimates for Hotel, Motel, and Resort Desk Clerks:
Employment estimate and mean wage estimates for Hotel, Motel, and Resort Desk Clerks:
| Employment (1) |
Employment
RSE (3) |
Mean hourly
wage |
Mean annual
wage (2) |
Wage RSE (3) |
| 222,550 |
1.1 % |
$ 12.93 |
$ 26,900 |
0.5 % |
Percentile wage estimates for Hotel, Motel, and Resort Desk Clerks:
| Percentile |
10% |
25% |
50%
(Median) |
75% |
90% |
| Hourly Wage |
$ 9.11 |
$ 10.43 |
$ 12.26 |
$ 14.58 |
$ 17.59 |
| Annual Wage (2) |
$ 18,950 |
$ 21,690 |
$ 25,490 |
$ 30,330 |
$ 36,580 |
Industry profile for Hotel, Motel, and Resort Desk Clerks:
Industries with the highest published employment and wages for Hotel, Motel, and Resort Desk Clerks are provided.
For a list of all industries with employment in Hotel, Motel, and Resort Desk Clerks, see the Create Customized Tables function.
Industries with the highest levels of employment in Hotel, Motel, and Resort Desk Clerks:
Industries with the highest concentration of employment in Hotel, Motel, and Resort Desk Clerks:
Top paying industries for Hotel, Motel, and Resort Desk Clerks:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Community Food and Housing, and Emergency and Other Relief Services |
260 |
0.14 |
$ 16.81 |
$ 34,970 |
| Civic and Social Organizations |
160 |
0.06 |
$ 16.59 |
$ 34,500 |
| Amusement Parks and Arcades |
(8) |
(8) |
$ 14.61 |
$ 30,380 |
| Deep Sea, Coastal, and Great Lakes Water Transportation |
(8) |
(8) |
$ 14.46 |
$ 30,080 |
| Business, Professional, Labor, Political, and Similar Organizations |
540 |
0.13 |
$ 14.29 |
$ 29,730 |
Geographic profile for Hotel, Motel, and Resort Desk Clerks:
States and areas with the highest published employment, location quotients, and wages for Hotel, Motel, and Resort Desk Clerks are provided.
For a list of all areas with employment in Hotel, Motel, and Resort Desk Clerks, see the Create Customized Tables function.
States with the highest employment level in Hotel, Motel, and Resort Desk Clerks:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Texas |
23,280 |
1.92 |
1.20 |
$ 11.48 |
$ 23,880 |
| California |
22,350 |
1.36 |
0.85 |
$ 16.06 |
$ 33,400 |
| Florida |
18,190 |
2.15 |
1.35 |
$ 12.71 |
$ 26,430 |
| New York |
8,810 |
1.01 |
0.63 |
$ 17.15 |
$ 35,670 |
| North Carolina |
7,930 |
1.85 |
1.16 |
$ 11.21 |
$ 23,310 |
States with the highest concentration of jobs and location quotients in Hotel, Motel, and Resort Desk Clerks:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Alaska |
1,530 |
5.16 |
3.22 |
$ 12.86 |
$ 26,740 |
| Wyoming |
1,190 |
4.54 |
2.84 |
$ 12.65 |
$ 26,320 |
| South Dakota |
1,740 |
4.23 |
2.65 |
$ 11.68 |
$ 24,290 |
| Hawaii |
2,210 |
3.86 |
2.41 |
$ 22.27 |
$ 46,310 |
| Montana |
1,720 |
3.78 |
2.37 |
$ 12.18 |
$ 25,320 |
Top paying states for Hotel, Motel, and Resort Desk Clerks:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Hawaii |
2,210 |
3.86 |
2.41 |
$ 22.27 |
$ 46,310 |
| District of Columbia |
1,200 |
1.75 |
1.10 |
$ 20.04 |
$ 41,690 |
| New York |
8,810 |
1.01 |
0.63 |
$ 17.15 |
$ 35,670 |
| California |
22,350 |
1.36 |
0.85 |
$ 16.06 |
$ 33,400 |
| Massachusetts |
3,420 |
1.02 |
0.64 |
$ 15.59 |
$ 32,420 |
Metropolitan areas with the highest employment level in Hotel, Motel, and Resort Desk Clerks:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| New York-Newark-Jersey City, NY-NJ-PA |
7,800 |
0.88 |
0.55 |
$ 17.23 |
$ 35,840 |
| Dallas-Fort Worth-Arlington, TX |
6,230 |
1.73 |
1.08 |
$ 12.00 |
$ 24,970 |
| Los Angeles-Long Beach-Anaheim, CA |
6,070 |
1.04 |
0.65 |
$ 15.48 |
$ 32,210 |
| Houston-The Woodlands-Sugar Land, TX |
5,090 |
1.72 |
1.07 |
$ 11.61 |
$ 24,150 |
| Chicago-Naperville-Elgin, IL-IN-WI |
4,980 |
1.14 |
0.71 |
$ 12.96 |
$ 26,950 |
| Miami-Fort Lauderdale-West Palm Beach, FL |
4,770 |
1.90 |
1.19 |
$ 13.34 |
$ 27,750 |
| Orlando-Kissimmee-Sanford, FL |
4,280 |
3.59 |
2.24 |
$ 12.83 |
$ 26,680 |
| Atlanta-Sandy Springs-Roswell, GA |
4,110 |
1.56 |
0.98 |
$ 11.15 |
$ 23,190 |
| Washington-Arlington-Alexandria, DC-VA-MD-WV |
3,900 |
1.29 |
0.81 |
$ 15.55 |
$ 32,350 |
| San Francisco-Oakland-Hayward, CA |
3,070 |
1.32 |
0.82 |
$ 20.29 |
$ 42,200 |
Metropolitan areas with the highest concentration of jobs and location quotients in Hotel, Motel, and Resort Desk Clerks:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Rapid City, SD |
660 |
10.39 |
6.49 |
$ 11.40 |
$ 23,710 |
| Flagstaff, AZ |
530 |
9.28 |
5.80 |
$ 13.78 |
$ 28,670 |
| Kahului-Wailuku-Lahaina, HI |
570 |
8.57 |
5.36 |
$ 21.16 |
$ 44,010 |
| Myrtle Beach-Conway-North Myrtle Beach, SC-NC |
1,290 |
8.32 |
5.20 |
$ 11.09 |
$ 23,070 |
| Ocean City, NJ |
260 |
7.50 |
4.69 |
$ 13.49 |
$ 28,050 |
| Brunswick, GA |
280 |
7.14 |
4.46 |
$ 12.38 |
$ 25,750 |
| San Luis Obispo-Paso Robles-Arroyo Grande, CA |
690 |
6.41 |
4.00 |
$ 14.81 |
$ 30,800 |
| St. George, UT |
420 |
6.16 |
3.85 |
$ 12.08 |
$ 25,120 |
| Prescott, AZ |
370 |
5.98 |
3.74 |
$ 14.03 |
$ 29,180 |
| Napa, CA |
390 |
5.67 |
3.54 |
$ 19.19 |
$ 39,910 |
Top paying metropolitan areas for Hotel, Motel, and Resort Desk Clerks:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Urban Honolulu, HI |
1,050 |
2.54 |
1.59 |
$ 23.56 |
$ 49,010 |
| Kahului-Wailuku-Lahaina, HI |
570 |
8.57 |
5.36 |
$ 21.16 |
$ 44,010 |
| San Francisco-Oakland-Hayward, CA |
3,070 |
1.32 |
0.82 |
$ 20.29 |
$ 42,200 |
| Napa, CA |
390 |
5.67 |
3.54 |
$ 19.19 |
$ 39,910 |
| Salinas, CA |
620 |
3.63 |
2.27 |
$ 17.55 |
$ 36,500 |
| New York-Newark-Jersey City, NY-NJ-PA |
7,800 |
0.88 |
0.55 |
$ 17.23 |
$ 35,840 |
| Santa Cruz-Watsonville, CA |
140 |
1.54 |
0.96 |
$ 16.61 |
$ 34,560 |
| San Jose-Sunnyvale-Santa Clara, CA |
1,230 |
1.11 |
0.70 |
$ 16.39 |
$ 34,100 |
| Fort Collins, CO |
290 |
1.84 |
1.15 |
$ 16.20 |
$ 33,690 |
| Seattle-Tacoma-Bellevue, WA |
1,980 |
1.01 |
0.63 |
$ 15.82 |
$ 32,900 |
Nonmetropolitan areas with the highest employment in Hotel, Motel, and Resort Desk Clerks:
Nonmetropolitan areas with the highest concentration of jobs and location quotients in Hotel, Motel, and Resort Desk Clerks:
Top paying nonmetropolitan areas for Hotel, Motel, and Resort Desk Clerks:
About May 2020 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates
These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia.
The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.
The percentile wage estimate is the value of a wage below which a certain percent of workers fall.
The median wage is the 50th percentile wage estimate—50 percent of workers earn less than the median and 50 percent of workers earn more than the median.
More about percentile wages.
(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.
(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours;
for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.
(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.
(8) Estimate not released.
(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration.
A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.
Other OEWS estimates and related information:
May 2020 National Occupational Employment and Wage Estimates
May 2020 State Occupational Employment and Wage Estimates
May 2020 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates
May 2020 National Industry-Specific Occupational Employment and Wage Estimates
May 2020 Occupation Profiles
Technical Notes
Last Modified Date: March 31, 2021
United States Department of Labor
