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Occupational Employment and Wages, May 2020
43-5032 Dispatchers, Except Police, Fire, and Ambulance
Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
National estimates for Dispatchers, Except Police, Fire, and Ambulance
Industry profile for Dispatchers, Except Police, Fire, and Ambulance
Geographic profile for Dispatchers, Except Police, Fire, and Ambulance
National estimates for Dispatchers, Except Police, Fire, and Ambulance:
Employment estimate and mean wage estimates for Dispatchers, Except Police, Fire, and Ambulance:
Employment (1) |
Employment RSE (3) |
Mean hourly wage |
Mean annual wage (2) |
Wage RSE (3) |
188,450 |
1.6 % |
$ 21.57 |
$ 44,860 |
0.6 % |
Percentile wage estimates for Dispatchers, Except Police, Fire, and Ambulance:
Percentile |
10% |
25% |
50% (Median) |
75% |
90% |
Hourly Wage |
$ 12.77 |
$ 15.63 |
$ 19.70 |
$ 25.67 |
$ 32.54 |
Annual Wage (2) |
$ 26,560 |
$ 32,510 |
$ 40,980 |
$ 53,400 |
$ 67,680 |
Industry profile for Dispatchers, Except Police, Fire, and Ambulance:
Industries with the highest published employment and wages for Dispatchers, Except Police, Fire, and Ambulance are provided.
For a list of all industries with employment in Dispatchers, Except Police, Fire, and Ambulance, see the Create Customized Tables function.
Industries with the highest levels of employment in Dispatchers, Except Police, Fire, and Ambulance:
Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
Truck Transportation |
36,840 |
2.50 |
$ 22.51 |
$ 46,810 |
Building Equipment Contractors |
10,710 |
0.49 |
$ 19.62 |
$ 40,800 |
Local Government, excluding schools and hospitals (OEWS Designation) |
9,570 |
0.18 |
$ 26.17 |
$ 54,420 |
Support Activities for Road Transportation |
7,270 |
7.13 |
$ 17.24 |
$ 35,860 |
Investigation and Security Services |
7,170 |
0.78 |
$ 18.40 |
$ 38,270 |
Industries with the highest concentration of employment in Dispatchers, Except Police, Fire, and Ambulance:
Top paying industries for Dispatchers, Except Police, Fire, and Ambulance:
Geographic profile for Dispatchers, Except Police, Fire, and Ambulance:
States and areas with the highest published employment, location quotients, and wages for Dispatchers, Except Police, Fire, and Ambulance are provided.
For a list of all areas with employment in Dispatchers, Except Police, Fire, and Ambulance, see the Create Customized Tables function.
States with the highest employment level in Dispatchers, Except Police, Fire, and Ambulance:
State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
Texas |
23,140 |
1.91 |
1.41 |
$ 20.26 |
$ 42,140 |
California |
19,800 |
1.20 |
0.89 |
$ 22.88 |
$ 47,590 |
Florida |
11,520 |
1.37 |
1.01 |
$ 18.13 |
$ 37,700 |
New York |
11,490 |
1.32 |
0.98 |
$ 25.21 |
$ 52,430 |
Illinois |
7,260 |
1.29 |
0.95 |
$ 23.52 |
$ 48,930 |
States with the highest concentration of jobs and location quotients in Dispatchers, Except Police, Fire, and Ambulance:
State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
Alaska |
600 |
2.03 |
1.50 |
$ 28.84 |
$ 59,990 |
Texas |
23,140 |
1.91 |
1.41 |
$ 20.26 |
$ 42,140 |
Hawaii |
1,100 |
1.91 |
1.41 |
$ 21.39 |
$ 44,480 |
Louisiana |
3,240 |
1.80 |
1.33 |
$ 21.42 |
$ 44,550 |
Nebraska |
1,570 |
1.66 |
1.23 |
$ 23.58 |
$ 49,050 |
Top paying states for Dispatchers, Except Police, Fire, and Ambulance:
State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
Alaska |
600 |
2.03 |
1.50 |
$ 28.84 |
$ 59,990 |
Washington |
4,190 |
1.31 |
0.97 |
$ 27.00 |
$ 56,150 |
District of Columbia |
460 |
0.66 |
0.49 |
$ 26.52 |
$ 55,160 |
North Dakota |
600 |
1.49 |
1.10 |
$ 25.86 |
$ 53,800 |
New York |
11,490 |
1.32 |
0.98 |
$ 25.21 |
$ 52,430 |
Metropolitan areas with the highest employment level in Dispatchers, Except Police, Fire, and Ambulance:
Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
New York-Newark-Jersey City, NY-NJ-PA |
11,850 |
1.34 |
0.99 |
$ 26.13 |
$ 54,350 |
Los Angeles-Long Beach-Anaheim, CA |
6,740 |
1.16 |
0.85 |
$ 21.70 |
$ 45,140 |
Chicago-Naperville-Elgin, IL-IN-WI |
6,440 |
1.48 |
1.09 |
$ 24.05 |
$ 50,030 |
Dallas-Fort Worth-Arlington, TX |
5,890 |
1.64 |
1.21 |
$ 23.32 |
$ 48,510 |
Houston-The Woodlands-Sugar Land, TX |
5,780 |
1.95 |
1.44 |
$ 19.77 |
$ 41,130 |
Miami-Fort Lauderdale-West Palm Beach, FL |
3,630 |
1.45 |
1.07 |
$ 18.70 |
$ 38,890 |
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD |
3,320 |
1.23 |
0.91 |
$ 20.39 |
$ 42,420 |
Washington-Arlington-Alexandria, DC-VA-MD-WV |
3,240 |
1.07 |
0.79 |
$ 23.10 |
$ 48,040 |
Phoenix-Mesa-Scottsdale, AZ |
3,030 |
1.44 |
1.06 |
$ 18.91 |
$ 39,340 |
Minneapolis-St. Paul-Bloomington, MN-WI |
2,890 |
1.56 |
1.15 |
$ 23.93 |
$ 49,770 |
Metropolitan areas with the highest concentration of jobs and location quotients in Dispatchers, Except Police, Fire, and Ambulance:
Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
Macon, GA |
750 |
7.75 |
5.72 |
$ 15.70 |
$ 32,650 |
Laredo, TX |
620 |
6.24 |
4.61 |
$ 19.46 |
$ 40,470 |
Fond du Lac, WI |
200 |
4.56 |
3.37 |
$ 19.42 |
$ 40,400 |
St. George, UT |
250 |
3.63 |
2.68 |
$ 19.68 |
$ 40,930 |
El Paso, TX |
1,060 |
3.50 |
2.58 |
$ 17.74 |
$ 36,900 |
Bend-Redmond, OR |
260 |
3.24 |
2.39 |
$ 19.06 |
$ 39,640 |
Odessa, TX |
240 |
3.23 |
2.38 |
$ 19.74 |
$ 41,070 |
Houma-Thibodaux, LA |
250 |
3.06 |
2.26 |
$ 18.09 |
$ 37,630 |
Dubuque, IA |
170 |
2.96 |
2.18 |
$ 17.77 |
$ 36,960 |
Lafayette, LA |
520 |
2.77 |
2.04 |
$ 22.34 |
$ 46,470 |
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