Occupational Employment and Wage Statistics
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Occupational Employment and Wages, May 2021
43-4021 Correspondence Clerks
Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
National estimates for Correspondence Clerks
Industry profile for Correspondence Clerks
Geographic profile for Correspondence Clerks
National estimates for Correspondence Clerks:
Employment estimate and mean wage estimates for Correspondence Clerks:
| Employment (1) |
Employment
RSE (3) |
Mean hourly
wage |
Mean annual
wage (2) |
Wage RSE (3) |
| 7,060 |
6.2 % |
$ 20.06 |
$ 41,710 |
2.9 % |
Percentile wage estimates for Correspondence Clerks:
| Percentile |
10% |
25% |
50%
(Median) |
75% |
90% |
| Hourly Wage |
$ 14.14 |
$ 17.67 |
$ 18.23 |
$ 22.58 |
$ 25.15 |
| Annual Wage (2) |
$ 29,420 |
$ 36,750 |
$ 37,920 |
$ 46,960 |
$ 52,310 |
Industry profile for Correspondence Clerks:
Industries with the highest published employment and wages for Correspondence Clerks are provided.
For a list of all industries with employment in Correspondence Clerks, see the Create Customized Tables function.
Industries with the highest levels of employment in Correspondence Clerks:
Industries with the highest concentration of employment in Correspondence Clerks:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Business Support Services |
980 |
0.12 |
$ 17.49 |
$ 36,390 |
| Agencies, Brokerages, and Other Insurance Related Activities |
1,040 |
0.09 |
$ 20.87 |
$ 43,400 |
| Nondepository Credit Intermediation |
390 |
0.06 |
$ 19.57 |
$ 40,710 |
| Data Processing, Hosting, and Related Services |
190 |
0.05 |
$ 17.89 |
$ 37,200 |
| Insurance Carriers |
520 |
0.04 |
$ 21.45 |
$ 44,610 |
Top paying industries for Correspondence Clerks:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Securities, Commodity Contracts, and Other Financial Investments and Related Activities |
80 |
0.01 |
$ 25.14 |
$ 52,290 |
| Truck Transportation |
(8) |
(8) |
$ 23.37 |
$ 48,610 |
| Outpatient Care Centers |
50 |
(7) |
$ 22.51 |
$ 46,810 |
| Merchant Wholesalers, Durable Goods (4232, 4233, 4235, 4236, 4237, and 4239 only) |
50 |
(7) |
$ 21.70 |
$ 45,140 |
| Insurance Carriers |
520 |
0.04 |
$ 21.45 |
$ 44,610 |
Geographic profile for Correspondence Clerks:
States and areas with the highest published employment, location quotients, and wages for Correspondence Clerks are provided.
For a list of all areas with employment in Correspondence Clerks, see the Create Customized Tables function.
States with the highest employment level in Correspondence Clerks:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| California |
1,620 |
0.10 |
1.96 |
$ 20.75 |
$ 43,170 |
| Texas |
960 |
0.08 |
1.57 |
$ 17.63 |
$ 36,660 |
| Ohio |
520 |
0.10 |
2.00 |
$ 18.10 |
$ 37,650 |
| Georgia |
420 |
0.10 |
1.91 |
$ 18.05 |
$ 37,550 |
| New York |
360 |
0.04 |
0.84 |
$ 21.55 |
$ 44,820 |
States with the highest concentration of jobs and location quotients in Correspondence Clerks:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Maine |
100 |
0.17 |
3.38 |
$ 18.50 |
$ 38,470 |
| South Dakota |
70 |
0.16 |
3.23 |
$ 16.64 |
$ 34,620 |
| Ohio |
520 |
0.10 |
2.00 |
$ 18.10 |
$ 37,650 |
| California |
1,620 |
0.10 |
1.96 |
$ 20.75 |
$ 43,170 |
| Georgia |
420 |
0.10 |
1.91 |
$ 18.05 |
$ 37,550 |
Top paying states for Correspondence Clerks:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| New Jersey |
80 |
0.02 |
0.39 |
$ 22.89 |
$ 47,610 |
| Massachusetts |
160 |
0.05 |
0.92 |
$ 22.49 |
$ 46,780 |
| Pennsylvania |
120 |
0.02 |
0.44 |
$ 22.10 |
$ 45,970 |
| Idaho |
60 |
0.08 |
1.54 |
$ 21.76 |
$ 45,260 |
| Oregon |
100 |
0.05 |
1.06 |
$ 21.63 |
$ 44,990 |
Metropolitan areas with the highest employment level in Correspondence Clerks:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Dallas-Fort Worth-Arlington, TX |
490 |
0.14 |
2.71 |
$ 18.25 |
$ 37,950 |
| New York-Newark-Jersey City, NY-NJ-PA |
300 |
0.03 |
0.69 |
$ 22.87 |
$ 47,580 |
| Atlanta-Sandy Springs-Roswell, GA |
260 |
0.10 |
1.99 |
$ 18.28 |
$ 38,030 |
| Los Angeles-Long Beach-Anaheim, CA |
220 |
0.04 |
0.76 |
$ 21.98 |
$ 45,710 |
| Houston-The Woodlands-Sugar Land, TX |
180 |
0.06 |
1.25 |
$ 18.50 |
$ 38,480 |
| Cleveland-Elyria, OH |
150 |
0.15 |
3.02 |
$ 18.35 |
$ 38,170 |
| Boston-Cambridge-Nashua, MA-NH |
120 |
0.05 |
0.95 |
$ 22.91 |
$ 47,650 |
| Nashville-Davidson--Murfreesboro--Franklin, TN |
90 |
0.09 |
1.87 |
$ 17.88 |
$ 37,190 |
| Austin-Round Rock, TX |
90 |
0.08 |
1.64 |
$ 17.43 |
$ 36,250 |
| Baltimore-Columbia-Towson, MD |
80 |
0.06 |
1.25 |
$ 19.37 |
$ 40,290 |
Metropolitan areas with the highest concentration of jobs and location quotients in Correspondence Clerks:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Sioux Falls, SD |
70 |
0.44 |
8.74 |
$ 16.64 |
$ 34,620 |
| Portland-South Portland, ME |
70 |
0.34 |
6.75 |
$ 18.97 |
$ 39,460 |
| Greenville-Anderson-Mauldin, SC |
70 |
0.19 |
3.71 |
$ 17.35 |
$ 36,100 |
| Chattanooga, TN-GA |
40 |
0.18 |
3.61 |
$ 20.57 |
$ 42,790 |
| Omaha-Council Bluffs, NE-IA |
80 |
0.16 |
3.25 |
$ 20.27 |
$ 42,170 |
| Cleveland-Elyria, OH |
150 |
0.15 |
3.02 |
$ 18.35 |
$ 38,170 |
| Dallas-Fort Worth-Arlington, TX |
490 |
0.14 |
2.71 |
$ 18.25 |
$ 37,950 |
| Reno, NV |
30 |
0.13 |
2.57 |
$ 18.72 |
$ 38,930 |
| Atlanta-Sandy Springs-Roswell, GA |
260 |
0.10 |
1.99 |
$ 18.28 |
$ 38,030 |
| Nashville-Davidson--Murfreesboro--Franklin, TN |
90 |
0.09 |
1.87 |
$ 17.88 |
$ 37,190 |
Top paying metropolitan areas for Correspondence Clerks:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Charlotte-Concord-Gastonia, NC-SC |
40 |
0.03 |
0.59 |
$ 24.07 |
$ 50,060 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD |
50 |
0.02 |
0.39 |
$ 23.15 |
$ 48,160 |
| Boston-Cambridge-Nashua, MA-NH |
120 |
0.05 |
0.95 |
$ 22.91 |
$ 47,650 |
| New York-Newark-Jersey City, NY-NJ-PA |
300 |
0.03 |
0.69 |
$ 22.87 |
$ 47,580 |
| Portland-Vancouver-Hillsboro, OR-WA |
70 |
0.06 |
1.23 |
$ 22.46 |
$ 46,710 |
| Phoenix-Mesa-Scottsdale, AZ |
(8) |
(8) |
(8) |
$ 22.22 |
$ 46,210 |
| Detroit-Warren-Dearborn, MI |
30 |
0.02 |
0.35 |
$ 22.17 |
$ 46,110 |
| Los Angeles-Long Beach-Anaheim, CA |
220 |
0.04 |
0.76 |
$ 21.98 |
$ 45,710 |
| Richmond, VA |
30 |
0.05 |
1.03 |
$ 21.32 |
$ 44,350 |
| Riverside-San Bernardino-Ontario, CA |
70 |
0.05 |
0.94 |
$ 21.14 |
$ 43,970 |
About May 2021 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates
These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia.
The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.
The percentile wage estimate is the value of a wage below which a certain percent of workers fall.
The median wage is the 50th percentile wage estimate—50 percent of workers earn less than the median and 50 percent of workers earn more than the median.
More about percentile wages.
(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.
(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours;
for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.
(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.
(7) The value is less than .005 percent of industry employment.
(8) Estimate not released.
(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration.
A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.
Other OEWS estimates and related information:
May 2021 National Occupational Employment and Wage Estimates
May 2021 State Occupational Employment and Wage Estimates
May 2021 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates
May 2021 National Industry-Specific Occupational Employment and Wage Estimates
May 2021 Occupation Profiles
Technical Notes
Last Modified Date: March 31, 2022
United States Department of Labor
