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Occupational Employment and Wage Statistics

Occupational Employment and Wages, May 2022

15-1232 Computer User Support Specialists

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Excludes “Network and Computer Systems Administrators” (15-1244).

National estimates for Computer User Support Specialists
Industry profile for Computer User Support Specialists
Geographic profile for Computer User Support Specialists

National estimates for Computer User Support Specialists:

Employment estimate and mean wage estimates for Computer User Support Specialists:

Employment (1) Employment
RSE (3) 		Mean hourly
wage		 Mean annual
wage (2) 		Wage RSE (3)
696,830 0.7 % $ 29.61 $ 61,580 0.5 %

Percentile wage estimates for Computer User Support Specialists:

Percentile 10% 25% 50%
(Median) 		75% 90%
Hourly Wage $ 17.59 $ 21.79 $ 27.83 $ 35.44 $ 45.63
Annual Wage (2) $ 36,580 $ 45,330 $ 57,890 $ 73,720 $ 94,920

Industry profile for Computer User Support Specialists:

Industries with the highest published employment and wages for Computer User Support Specialists are provided. For a list of all industries with employment in Computer User Support Specialists, see the Create Customized Tables function.

Industries with the highest levels of employment in Computer User Support Specialists:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Computer Systems Design and Related Services 160,800 6.51 $ 28.70 $ 59,700
Employment Services 43,800 1.12 $ 26.56 $ 55,230
Management of Companies and Enterprises 38,150 1.42 $ 30.27 $ 62,970
Elementary and Secondary Schools 35,360 0.42 $ 26.18 $ 54,450
Software Publishers 29,570 4.82 $ 34.12 $ 70,960

Industries with the highest concentration of employment in Computer User Support Specialists:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Computer Systems Design and Related Services 160,800 6.51 $ 28.70 $ 59,700
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services 21,930 4.83 $ 29.76 $ 61,890
Software Publishers 29,570 4.82 $ 34.12 $ 70,960
Electronic and Precision Equipment Repair and Maintenance 4,770 4.52 $ 26.38 $ 54,860
Professional and Commercial Equipment and Supplies Merchant Wholesalers 25,440 3.58 $ 29.02 $ 60,350

Top paying industries for Computer User Support Specialists:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Monetary Authorities-Central Bank 540 2.55 $ 44.83 $ 93,250
Other Investment Pools and Funds 90 0.52 $ 44.03 $ 91,580
Oil and Gas Extraction 410 0.40 $ 42.78 $ 88,990
Other Pipeline Transportation 40 0.50 $ 42.72 $ 88,850
Iron and Steel Mills and Ferroalloy Manufacturing 140 0.18 $ 42.09 $ 87,550

Geographic profile for Computer User Support Specialists:

States and areas with the highest published employment, location quotients, and wages for Computer User Support Specialists are provided. For a list of all areas with employment in Computer User Support Specialists, see the Create Customized Tables function.



Map of employment of computer user support specialists by state, May 2022


States with the highest employment level in Computer User Support Specialists:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 75,570 4.29 0.91 $ 36.24 $ 75,390
Texas 70,300 5.41 1.15 $ 26.91 $ 55,970
Florida 44,650 4.85 1.03 $ 27.28 $ 56,750
New York 38,230 4.20 0.89 $ 33.75 $ 70,200
Pennsylvania 28,820 4.96 1.05 $ 29.43 $ 61,210


Map of location quotient of computer user support specialists by state, May 2022


States with the highest concentration of jobs and location quotients in Computer User Support Specialists:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Arizona 22,520 7.43 1.58 $ 28.83 $ 59,970
Utah 11,720 7.20 1.53 $ 29.48 $ 61,310
Vermont 1,950 6.63 1.41 $ 30.90 $ 64,260
District of Columbia 4,140 6.00 1.27 $ 37.17 $ 77,320
Colorado 16,000 5.78 1.23 $ 33.18 $ 69,020


Map of annual mean wages of computer user support specialists by state, May 2022


Top paying states for Computer User Support Specialists:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 4,140 6.00 1.27 $ 37.17 $ 77,320
California 75,570 4.29 0.91 $ 36.24 $ 75,390
Massachusetts 18,750 5.26 1.12 $ 35.01 $ 72,820
Washington 19,690 5.78 1.23 $ 34.35 $ 71,450
New York 38,230 4.20 0.89 $ 33.75 $ 70,200



Map of employment of computer user support specialists by area, May 2022


Metropolitan areas with the highest employment level in Computer User Support Specialists:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 35,340 3.85 0.82 $ 35.55 $ 73,950
Dallas-Fort Worth-Arlington, TX 23,900 6.28 1.33 $ 28.45 $ 59,170
Los Angeles-Long Beach-Anaheim, CA 22,710 3.72 0.79 $ 33.66 $ 70,020
Chicago-Naperville-Elgin, IL-IN-WI 20,170 4.57 0.97 $ 29.52 $ 61,400
Atlanta-Sandy Springs-Roswell, GA 18,090 6.63 1.41 $ 30.05 $ 62,510
Phoenix-Mesa-Scottsdale, AZ 17,770 8.00 1.70 $ 29.29 $ 60,930
Washington-Arlington-Alexandria, DC-VA-MD-WV 17,530 5.79 1.23 $ 33.96 $ 70,630
Boston-Cambridge-Nashua, MA-NH 15,080 5.58 1.18 $ 35.38 $ 73,580
Seattle-Tacoma-Bellevue, WA 14,100 6.92 1.47 $ 36.00 $ 74,870
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 13,110 4.73 1.00 $ 31.04 $ 64,570


Map of location quotient of computer user support specialists by area, May 2022


Metropolitan areas with the highest concentration of jobs and location quotients in Computer User Support Specialists:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Carson City, NV 530 17.80 3.78 $ 35.05 $ 72,910
Sacramento--Roseville--Arden-Arcade, CA 12,650 12.30 2.61 $ 44.86 $ 93,320
Provo-Orem, UT 3,490 12.23 2.60 $ 28.02 $ 58,290
Jefferson City, MO 860 11.72 2.49 $ 27.18 $ 56,540
Ithaca, NY 500 10.60 2.25 $ 33.19 $ 69,020
Boulder, CO 1,880 9.78 2.08 $ 37.04 $ 77,050
Burlington-South Burlington, VT 1,070 9.11 1.93 $ 31.05 $ 64,590
Sierra Vista-Douglas, AZ 290 8.77 1.86 $ 27.19 $ 56,560
Lansing-East Lansing, MI 1,770 8.72 1.85 $ 27.31 $ 56,800
Austin-Round Rock, TX 9,970 8.47 1.80 $ 28.69 $ 59,670