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Occupational Employment and Wage Statistics

Occupational Employment and Wages, May 2022

43-5031 Public Safety Telecommunicators

Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.

National estimates for Public Safety Telecommunicators
Industry profile for Public Safety Telecommunicators
Geographic profile for Public Safety Telecommunicators

National estimates for Public Safety Telecommunicators:

Employment estimate and mean wage estimates for Public Safety Telecommunicators:

Employment (1) Employment
RSE (3) 		Mean hourly
wage		 Mean annual
wage (2) 		Wage RSE (3)
95,730 0.8 % $ 23.74 $ 49,370 0.2 %

Percentile wage estimates for Public Safety Telecommunicators:

Percentile 10% 25% 50%
(Median) 		75% 90%
Hourly Wage $ 14.95 $ 18.14 $ 22.55 $ 28.58 $ 34.01
Annual Wage (2) $ 31,090 $ 37,720 $ 46,900 $ 59,440 $ 70,730

Industry profile for Public Safety Telecommunicators:

Industries with the highest published employment and wages for Public Safety Telecommunicators are provided. For a list of all industries with employment in Public Safety Telecommunicators, see the Create Customized Tables function.

Industries with the highest levels of employment in Public Safety Telecommunicators:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Local Government, excluding schools and hospitals (OEWS Designation) 78,370 1.46 $ 24.10 $ 50,130
State Government, excluding schools and hospitals (OEWS Designation) 5,060 0.24 $ 25.89 $ 53,840
Other Ambulatory Health Care Services 4,680 1.46 $ 19.30 $ 40,150
General Medical and Surgical Hospitals 2,390 0.04 $ 21.26 $ 44,230
Colleges, Universities, and Professional Schools 2,330 0.08 $ 21.58 $ 44,890

Industries with the highest concentration of employment in Public Safety Telecommunicators:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Other Ambulatory Health Care Services 4,680 1.46 $ 19.30 $ 40,150
Local Government, excluding schools and hospitals (OEWS Designation) 78,370 1.46 $ 24.10 $ 50,130
State Government, excluding schools and hospitals (OEWS Designation) 5,060 0.24 $ 25.89 $ 53,840
Business Support Services 810 0.10 $ 19.82 $ 41,230
Colleges, Universities, and Professional Schools 2,330 0.08 $ 21.58 $ 44,890

Top paying industries for Public Safety Telecommunicators:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Support Activities for Air Transportation 30 0.01 $ 30.79 $ 64,040
State Government, excluding schools and hospitals (OEWS Designation) 5,060 0.24 $ 25.89 $ 53,840
Management of Companies and Enterprises 250 0.01 $ 24.48 $ 50,910
Local Government, excluding schools and hospitals (OEWS Designation) 78,370 1.46 $ 24.10 $ 50,130
Employment Services 220 0.01 $ 21.79 $ 45,320

Geographic profile for Public Safety Telecommunicators:

States and areas with the highest published employment, location quotients, and wages for Public Safety Telecommunicators are provided. For a list of all areas with employment in Public Safety Telecommunicators, see the Create Customized Tables function.



Map of employment of public safety telecommunicators by state, May 2022


States with the highest employment level in Public Safety Telecommunicators:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 7,970 0.45 0.70 $ 35.30 $ 73,430
Texas 7,830 0.60 0.93 $ 20.69 $ 43,040
New York 5,610 0.62 0.95 $ 27.82 $ 57,860
Florida 5,280 0.57 0.89 $ 23.99 $ 49,900
New Jersey 4,990 1.21 1.87 $ 26.73 $ 55,600


Map of location quotient of public safety telecommunicators by state, May 2022


States with the highest concentration of jobs and location quotients in Public Safety Telecommunicators:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
West Virginia 940 1.39 2.14 $ 17.28 $ 35,930
Alabama 2,620 1.31 2.02 $ 16.93 $ 35,210
Wyoming 340 1.26 1.95 $ 21.13 $ 43,950
Mississippi 1,400 1.24 1.91 $ 14.45 $ 30,050
New Jersey 4,990 1.21 1.87 $ 26.73 $ 55,600


Map of annual mean wages of public safety telecommunicators by state, May 2022


Top paying states for Public Safety Telecommunicators:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 7,970 0.45 0.70 $ 35.30 $ 73,430
Washington 1,310 0.38 0.59 $ 30.92 $ 64,310
Alaska 310 1.03 1.59 $ 30.36 $ 63,150
Oregon 890 0.47 0.72 $ 29.82 $ 62,030
Minnesota 1,100 0.39 0.60 $ 29.15 $ 60,640



Map of employment of public safety telecommunicators by area, May 2022


Metropolitan areas with the highest employment level in Public Safety Telecommunicators:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 7,130 0.78 1.20 $ 28.43 $ 59,140
Chicago-Naperville-Elgin, IL-IN-WI 2,090 0.47 0.73 $ 30.81 $ 64,070
Los Angeles-Long Beach-Anaheim, CA 2,080 0.34 0.53 $ 34.97 $ 72,730
Dallas-Fort Worth-Arlington, TX 1,920 0.51 0.78 $ 22.59 $ 47,000
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 1,660 0.60 0.93 $ 25.12 $ 52,260
Boston-Cambridge-Nashua, MA-NH 1,660 0.61 0.95 $ 26.63 $ 55,400
Miami-Fort Lauderdale-West Palm Beach, FL 1,510 0.58 0.89 $ 31.25 $ 64,990
Houston-The Woodlands-Sugar Land, TX 1,500 0.49 0.76 $ 21.70 $ 45,140
Atlanta-Sandy Springs-Roswell, GA 1,430 0.52 0.81 $ 20.18 $ 41,960
Washington-Arlington-Alexandria, DC-VA-MD-WV 1,370 0.45 0.70 $ 27.09 $ 56,340


Map of location quotient of public safety telecommunicators by area, May 2022


Metropolitan areas with the highest concentration of jobs and location quotients in Public Safety Telecommunicators:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Gadsden, AL 70 2.07 3.19 $ 15.33 $ 31,880
Weirton-Steubenville, WV-OH 70 1.95 3.01 $ 17.78 $ 36,980
Florence-Muscle Shoals, AL 100 1.93 2.98 $ 17.16 $ 35,690
Ocean City, NJ 70 1.88 2.90 $ 24.35 $ 50,650
Hattiesburg, MS 110 1.84 2.84 $ 14.79 $ 30,770
Danville, IL 50 1.78 2.75 $ 22.74 $ 47,300
Charleston, WV 170 1.67 2.58 $ 17.69 $ 36,800
Mansfield, OH 80 1.66 2.56 $ 20.30 $ 42,230
Anniston-Oxford-Jacksonville, AL 70 1.63 2.51 $ 16.71 $ 34,760
Mobile, AL 280 1.61 2.49 $ 16.81 $ 34,970