|Quick Facts: Bill and Account Collectors|
$37,700 per year
$18.13 per hour
|High school diploma or equivalent|
|Moderate-term on-the-job training|
Bill and account collectors try to recover payment on overdue bills.
Many bill and account collectors work in a call center for a third-party collection agency rather than the original creditor. Most work full time, and some have flexible schedules.
Collectors usually must have a high school diploma. A few months of on-the-job training is common.
The median annual wage for bill and account collectors was $37,700 in May 2021.
Employment of bill and account collectors is projected to decline 8 percent from 2021 to 2031.
Despite declining employment, about 22,100 openings for bill and account collectors are projected each year, on average, over the decade. All of those openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire.
Explore resources for employment and wages by state and area for bill and account collectors.
Compare the job duties, education, job growth, and pay of bill and account collectors with similar occupations.
Learn more about bill and account collectors by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.