Department of Labor Logo United States Department of Labor
Dot gov

The .gov means it's official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

News Release Information

20-703-ATL
Tuesday, April 28, 2020

Contacts

Technical information:
Media contact:
  • (404) 893-4220

Occupational Employment and Wages in Jacksonville — May 2019

Workers in the Jacksonville, FL Metropolitan Statistical Area had an average (mean) hourly wage of $23.21 in May 2019, about 10 percent below the nationwide average of $25.72, the U.S. Bureau of Labor Statistics reported today. Regional Commissioner Janet S. Rankin noted that, after testing for statistical significance, 16 of the 22 major occupational groups had average wages in the local area that were significantly lower than their respective national averages, including construction and extraction; arts, design, entertainment, sports, and media; and computer and mathematical.

When compared to the nationwide distribution, Jacksonville area employment was more highly concentrated in 8 of the 22 occupational groups, including office and administrative support, transportation and material moving, and business and financial operations. Eleven groups had employment shares significantly below their national representation, including production, educational instruction and library, and healthcare support. (See table A and box note at end of release.)

Table A. Occupational employment and wages by major occupational group, United States and the Jacksonville, FL Metropolitan Statistical Area, and measures of statistical significance, May 2019
Major occupational group Percent of total employment Mean hourly wage
United States Jacksonville United States Jacksonville Percent difference (1)

Total, all occupations

100.0 100.0 $25.72 $23.21* -10

Management

5.5 5.3* 58.88 50.81* -14

Business and financial operations

5.6 6.4* 37.56 32.11* -15

Computer and mathematical

3.1 2.7* 45.08 37.13* -18

Architecture and engineering

1.8 1.4* 42.69 38.41* -10

Life, physical, and social science

0.9 0.4* 37.28 32.38* -13

Community and social service

1.5 1.3* 24.27 20.15* -17

Legal

0.8 0.9* 52.71 46.49* -12

Educational instruction and library

6.1 4.6* 27.75 26.53 -4

Arts, design, entertainment, sports, and media

1.4 1.0* 29.79 23.85* -20

Healthcare practitioners and technical

5.9 6.6* 40.21 39.06 -3

Healthcare support

4.4 3.5* 14.91 14.99 1

Protective service

2.4 2.5 23.98 18.95* -21

Food preparation and serving related

9.2 9.8* 12.82 11.97* -7

Building and grounds cleaning and maintenance

3.0 3.1 15.03 13.33* -11

Personal care and service

2.2 1.9* 15.03 14.54 -3

Sales and related

9.8 10.1 20.70 18.91* -9

Office and administrative support

13.3 16.1* 19.73 18.65* -5

Farming, fishing, and forestry

0.3 (2)* 15.07 17.21 14

Construction and extraction

4.2 4.7* 25.28 20.03* -21

Installation, maintenance, and repair

3.9 4.5* 24.10 22.13* -8

Production

6.2 3.8* 19.30 17.92* -7

Transportation and material moving

8.5 9.6* 18.23 17.96 -1

Footnotes:
(1) A positive percent difference measures how much the mean wage in the Jacksonville, FL Metropolitan Statistical Area is above the national mean wage, while a negative difference reflects a lower wage.
(2) Indicates a value of less than 0.05 percent
* The mean hourly wage or percent share of employment is significantly different from the national average of all areas at the 90-percent confidence level.

One occupational group—office and administrative support—was chosen to illustrate the diversity of data available for any of the 22 major occupational categories. Jacksonville had 112,880 jobs in office and administrative support occupations, accounting for 16.1 percent of local area employment, significantly higher than the 13.3-percent share nationally. The local average hourly wage for this occupational group was $18.65, significantly lower than the national wage of $19.73.

Some of the larger detailed occupations within the office and administrative support group included customer service representatives (28,140), general office clerks (15,150), and first-line supervisors of office and administrative support workers (9,680). Among the higher-paying jobs in this group were first-line supervisors of office and administrative support workers, and executive secretaries and executive administrative assistants, with mean hourly wages of $27.29 and $25.50, respectively. At the lower end of the wage scale were hotel, motel, and resort desk clerks ($11.49) and receptionists and information clerks ($14.04). (Detailed data for the office and administrative support occupations are presented in table 1; for a complete listing of detailed occupations available go to www.bls.gov/oes/current/oes_27260.htm.)

Location quotients allow us to explore the occupational make-up of a metropolitan area by comparing the composition of jobs in an area relative to the national average. (See table 1.) For example, a location quotient of 2.0 indicates that an occupation accounts for twice the share of employment in the area than it does nationally. In the Jacksonville area, above-average concentrations of employment were found in some of the occupations within the office and administrative support group. For instance, bill and account collectors were employed at 2.8 times the national rate in Jacksonville, and insurance claims and policy processing clerks, at 2.0 times the U.S. average. Production, planning, and expediting clerks had a location quotient of 1.0 in Jacksonville, indicating that this particular occupation’s local and national employment shares were similar.

These statistics are from the Occupational Employment Statistics (OES) survey, a federal-state cooperative program between BLS and State Workforce Agencies, in this case, the Florida Department of Economic Opportunity.

Changes to the Occupational Employment Statistics (OES) Data

With the May 2019 estimates, the OES program has begun implementing the 2018 Standard Occupational Classification (SOC) system. Each set of OES estimates is calculated from six panels of survey data collected over three years. Because the May 2019 estimates are based on a combination of survey data collected using the 2010 SOC and survey data collected using the 2018 SOC, these estimates use a hybrid of the two classification systems that contains some combinations of occupations that are not found in either the 2010 or 2018 SOC. These combinations may include occupations from more than one 2018 SOC minor group or broad occupation. Therefore, OES will not publish data for some 2018 SOC minor groups and broad occupations in the May 2019 estimates. The May 2021 estimates, to be published in Spring 2022, will be the first OES estimates based entirely on survey data collected using the 2018 SOC.

In addition, the OES program has replaced some 2018 SOC detailed occupations with SOC broad occupations or OES-specific aggregations. These include home health aides and personal care aides, for which OES will publish only the 2018 SOC broad occupation 31-1120 Home Health and Personal Care Aides.

For more information on the occupational classification system used in the May 2019 OES estimates, please see www.bls.gov/oes/soc_2018.htm and www.bls.gov/oes/oes_ques.htm#qf10.

The May 2019 OES estimates use the metropolitan area definitions delineated in Office of Management and Budget (OMB) Bulletin 17-01, which add a new Metropolitan Statistical Area (MSA) for Twin Falls, Idaho. For more information on the area definitions used in the May 2019 estimates, please see www.bls.gov/oes/current/msa_def.htm.


Technical Note

The Occupational Employment Statistics (OES) survey is a semiannual survey measuring occupational employment and wage rates for wage and salary workers in nonfarm establishments in the United States. The OES data available from BLS include cross-industry occupational employment and wage estimates for the nation; over 580 areas, including states and the District of Columbia, metropolitan statistical areas (MSAs), nonmetropolitan areas, and territories; national industry-specific estimates at the NAICS sector, 3-digit, most 4-digit, and selected 5- and 6-digit industry levels, and national estimates by ownership across all industries and for schools and hospitals. OES data are available at www.bls.gov/oes/tables.htm.

The OES survey is a cooperative effort between BLS and the State Workforce Agencies (SWAs). BLS funds the survey and provides the procedures and technical support, while the State Workforce Agencies collect most of the data. OES estimates are constructed from a sample of about 1.1 million establishments. Each year, two semiannual panels of approximately 180,000 to 200,000 sampled establishments are contacted, one panel in May and the other in November. Responses are obtained by mail, Internet or other electronic means, email, telephone, or personal visit. The May 2019 estimates are based on responses from six semiannual panels collected over a 3-year period: May 2019, November 2018, May 2018, November 2017, May 2017, and November 2016. The unweighted sample employment of 83 million across all six semiannual panels represents approximately 57 percent of total national employment. The overall national response rate for the six panels, based on the 50 states and the District of Columbia, is 71 percent based on establishments and 68 percent based on weighted sampled employment. The sample in the Jacksonville, FL Metropolitan Statistical Area included 4,050 establishments with a response rate of 75 percent. For more information about OES concepts and methodology, go to www.bls.gov/oes/current/oes_tec.htm.

A value that is statistically different from another does not necessarily mean that the difference has economic or practical significance. Statistical significance is concerned with the ability to make confident statements about a universe based on a sample. It is entirely possible that a large difference between two values is not significantly different statistically, while a small difference is, since both the size and heterogeneity of the sample affect the relative error of the data being tested.

The May 2019 OES estimates are the first set of OES estimates to be based in part on survey data collected using the 2018 SOC. These estimates use a hybrid of the 2010 and 2018 SOC systems. More information on the hybrid classification system is available at www.bls.gov/oes/soc_2018.htm.

The May 2019 OES estimates are based on the 2017 North American Industry Classification System (NAICS). More information about the 2017 NAICS is available at www.bls.gov/bls/naics.htm.

Metropolitan area definitions

The substate area data published in this release reflect the standards and definitions established by the U.S. Office of Management and Budget.

The Jacksonville, FL Metropolitan Statistical Area includes Baker, Clay, Duval, Nassau, and St. Johns Counties.

For more information

Answers to frequently asked questions about the OES data are available at www.bls.gov/oes/oes_ques.htm. Detailed information about the OES program is available at www.bls.gov/oes/oes_doc.htm.

Information in this release will be made available to sensory impaired individuals upon request. Voice phone: (202) 691-5200; Federal Relay Service: (800) 877-8339.

Table 1. Employment and wage data for office and administrative support occupations, Jacksonville, FL Metropolitan Statistical Area, May 2019
Occupation (1) Employment Mean wages
Level (2) Location quotient (3) Hourly Annual (4)

Office and administrative support occupations

112,880 1.2 $18.65 $38,790

First-line supervisors of office and administrative support workers

9,680 1.4 27.29 56,760

Switchboard operators, including answering service

190 0.6 13.08 27,210

Bill and account collectors

3,160 2.8 16.47 34,260

Billing and posting clerks

2,700 1.2 16.84 35,020

Bookkeeping, accounting, and auditing clerks

6,220 0.9 20.08 41,770

Payroll and timekeeping clerks

420 0.6 20.25 42,110

Procurement clerks

200 0.6 21.00 43,680

Tellers

2,580 1.2 16.48 34,270

Financial clerks, all other

230 1.6 21.13 43,950

Brokerage clerks

360 1.6 28.74 59,780

Court, municipal, and license clerks

500 0.7 18.02 37,490

Credit authorizers, checkers, and clerks

70 0.6 19.71 41,000

Customer service representatives

28,140 2.0 17.27 35,930

Eligibility interviewers, government programs

830 1.3 22.83 47,490

File clerks

580 1.2 14.56 30,290

Hotel, motel, and resort desk clerks

1,050 0.8 11.49 23,900

Interviewers, except eligibility and loan

(5) (5) 15.96 33,200

Library assistants, clerical

340 0.8 14.82 30,830

Loan interviewers and clerks

1,830 1.8 22.24 46,270

Order clerks

730 1.1 16.83 35,000

Human resources assistants, except payroll and timekeeping

770 1.4 18.94 39,400

Receptionists and information clerks

5,830 1.2 14.04 29,210

Reservation and transportation ticket agents and travel clerks

480 0.8 20.65 42,950

Information and record clerks, all other

740 1.0 18.97 39,460

Cargo and freight agents

780 1.7 21.35 44,420

Couriers and messengers

290 0.8 13.67 28,440

Public safety telecommunicators

330 0.7 19.56 40,680

Dispatchers, except police, fire, and ambulance

710 0.8 18.78 39,060

Meter readers, utilities

220 1.5 24.67 51,310

Postal service clerks

220 0.6 24.45 50,850

Postal service mail carriers

1,320 0.8 25.76 53,570

Postal service mail sorters, processors, and processing machine operators

1,030 2.1 25.15 52,310

Production, planning, and expediting clerks

1,800 1.0 20.67 43,000

Shipping, receiving, and inventory clerks

3,670 1.1 16.94 35,230

Weighers, measurers, checkers, and samplers, recordkeeping

180 0.6 18.31 38,090

Executive secretaries and executive administrative assistants

1,970 0.8 25.50 53,030

Legal secretaries and administrative assistants

770 1.0 22.55 46,900

Medical secretaries and administrative assistants

2,710 0.9 16.65 34,630

Secretaries and administrative assistants, except legal, medical, and executive

8,800 0.9 17.56 36,520

Data entry keyers

1,080 1.4 15.98 33,240

Word processors and typists

110 0.5 12.96 26,960

Insurance claims and policy processing clerks

2,420 2.0 19.51 40,580

Mail clerks and mail machine operators, except postal service

310 0.8 14.00 29,120

Office clerks, general

15,150 1.1 16.92 35,200

Office machine operators, except computer

160 0.8 13.78 28,670

Office and administrative support workers, all other

540 0.6 19.39 40,330

Footnotes:
(1) For a complete listing of all detailed occupations in the Jacksonville, FL Metropolitan Statistical Area, see www.bls.gov/oes/current/oes_27260.htm.
(2) Estimates for detailed occupations may not sum to the totals due to rounding, and because the totals may include occupations that are not shown separately. Estimates do not include self-employed workers.
(3) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.
(4) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.
(5) Estimate not released.

 

Last Modified Date: Tuesday, April 28, 2020