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Occupational Employment Statistics
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Occupational Employment and Wages, May 2018

39-6012 Concierges

Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
37,490 3.5 % $16.13 $33,550 1.2 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $10.50 $12.10 $14.61 $18.87 $24.22
Annual Wage (2) $21,850 $25,170 $30,400 $39,250 $50,380


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Traveler Accommodation 13,420 0.67 $16.41 $34,130
Real Estate 7,400 0.46 $18.05 $37,540
Other Personal Services 4,290 1.26 $16.25 $33,800
Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly 3,110 0.33 $14.00 $29,120
General Medical and Surgical Hospitals 990 0.02 $17.16 $35,680

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Other Personal Services 4,290 1.26 $16.25 $33,800
Traveler Accommodation 13,420 0.67 $16.41 $34,130
Real Estate 7,400 0.46 $18.05 $37,540
Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly 3,110 0.33 $14.00 $29,120
Spectator Sports 310 0.22 $11.64 $24,200

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Personal Care Services 290 0.04 $18.38 $38,230
Real Estate 7,400 0.46 $18.05 $37,540
Civic and Social Organizations 150 0.04 $17.47 $36,330
General Medical and Surgical Hospitals 990 0.02 $17.16 $35,680
Business, Professional, Labor, Political, and Similar Organizations 740 0.17 $16.78 $34,900


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Florida 6,240 0.72 2.80 $13.44 $27,960
New York 6,110 0.65 2.51 $21.55 $44,820
California 3,850 0.23 0.87 $17.27 $35,910
Texas 2,430 0.20 0.77 $13.90 $28,910
Massachusetts 1,540 0.43 1.67 $18.46 $38,400




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Hawaii 1,160 1.80 6.96 $19.85 $41,300
District of Columbia 1,020 1.43 5.52 $16.94 $35,240
Nevada 1,180 0.87 3.38 $15.80 $32,860
Florida 6,240 0.72 2.80 $13.44 $27,960
New York 6,110 0.65 2.51 $21.55 $44,820




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York 6,110 0.65 2.51 $21.55 $44,820
Hawaii 1,160 1.80 6.96 $19.85 $41,300
Massachusetts 1,540 0.43 1.67 $18.46 $38,400
Alaska 50 0.14 0.56 $17.54 $36,480
Wyoming 30 0.12 0.46 $17.33 $36,040





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 6,480 0.68 2.63 $20.89 $43,450
Orlando-Kissimmee-Sanford, FL 2,660 2.11 8.16 $12.61 $26,230
Miami-Fort Lauderdale-West Palm Beach, FL 2,150 0.83 3.20 $14.31 $29,760
Washington-Arlington-Alexandria, DC-VA-MD-WV 1,920 0.61 2.36 $16.78 $34,910
Boston-Cambridge-Nashua, MA-NH 1,420 0.51 1.98 $18.81 $39,130
Los Angeles-Long Beach-Anaheim, CA 1,310 0.21 0.83 $16.60 $34,520
Las Vegas-Henderson-Paradise, NV 1,050 1.06 4.10 $16.24 $33,780
Chicago-Naperville-Elgin, IL-IN-WI 960 0.21 0.80 $16.67 $34,670
Dallas-Fort Worth-Arlington, TX 860 0.24 0.93 $14.38 $29,920
Houston-The Woodlands-Sugar Land, TX 770 0.26 0.99 $13.25 $27,570




Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Kahului-Wailuku-Lahaina, HI 420 5.62 21.68 $20.87 $43,420
Orlando-Kissimmee-Sanford, FL 2,660 2.11 8.16 $12.61 $26,230
Naples-Immokalee-Marco Island, FL 200 1.37 5.30 $16.43 $34,170
Urban Honolulu, HI 560 1.20 4.64 $18.87 $39,260
Hilton Head Island-Bluffton-Beaufort, SC 90 1.15 4.43 $12.11 $25,200
Napa, CA 90 1.13 4.38 $18.20 $37,850
Las Vegas-Henderson-Paradise, NV 1,050 1.06 4.10 $16.24 $33,780
Bend-Redmond, OR 80 0.97 3.75 $13.39 $27,850
Crestview-Fort Walton Beach-Destin, FL 100 0.86 3.33 $13.24 $27,540
Miami-Fort Lauderdale-West Palm Beach, FL 2,150 0.83 3.20 $14.31 $29,760




Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Kingston, NY (8) (8) (8) $24.52 $51,000
San Francisco-Oakland-Hayward, CA 630 0.26 1.01 $21.09 $43,870
New York-Newark-Jersey City, NY-NJ-PA 6,480 0.68 2.63 $20.89 $43,450
Kahului-Wailuku-Lahaina, HI 420 5.62 21.68 $20.87 $43,420
Albany-Schenectady-Troy, NY 90 0.21 0.80 $19.17 $39,870
San Jose-Sunnyvale-Santa Clara, CA 210 0.19 0.72 $19.07 $39,660
Urban Honolulu, HI 560 1.20 4.64 $18.87 $39,260
Boston-Cambridge-Nashua, MA-NH 1,420 0.51 1.98 $18.81 $39,130
Napa, CA 90 1.13 4.38 $18.20 $37,850
Bridgeport-Stamford-Norwalk, CT (8) (8) (8) $18.07 $37,600

Nonmetropolitan areas with the highest employment in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Northwest Colorado nonmetropolitan area 220 1.86 7.19 $16.75 $34,850
Hawaii / Kauai nonmetropolitan area 170 1.73 6.68 $20.53 $42,710
East Tennessee nonmetropolitan area 100 0.74 2.87 $12.31 $25,610
Eastern Utah nonmetropolitan area 70 0.91 3.52 $19.30 $40,140
Southwest Missouri nonmetropolitan area 40 0.56 2.16 $10.67 $22,200

Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Northwest Colorado nonmetropolitan area 220 1.86 7.19 $16.75 $34,850
Hawaii / Kauai nonmetropolitan area 170 1.73 6.68 $20.53 $42,710
Eastern Utah nonmetropolitan area 70 0.91 3.52 $19.30 $40,140
East Tennessee nonmetropolitan area 100 0.74 2.87 $12.31 $25,610
Southwest Missouri nonmetropolitan area 40 0.56 2.16 $10.67 $22,200

Top paying nonmetropolitan areas for this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Hawaii / Kauai nonmetropolitan area 170 1.73 6.68 $20.53 $42,710
Eastern Utah nonmetropolitan area 70 0.91 3.52 $19.30 $40,140
Southwest Colorado nonmetropolitan area (8) (8) (8) $17.59 $36,600
Western Wyoming nonmetropolitan area 30 0.31 1.21 $17.33 $36,050
North Georgia nonmetropolitan area 40 0.23 0.89 $16.89 $35,140


About May 2018 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2018 National Occupational Employment and Wage Estimates

May 2018 State Occupational Employment and Wage Estimates

May 2018 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2018 National Industry-Specific Occupational Employment and Wage Estimates

May 2018 Occupation Profiles

Technical Notes

 

Last Modified Date: March 29, 2019