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Occupational Employment and Wages, May 2020
43-3011 Bill and Account Collectors
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
National estimates for Bill and Account Collectors
Industry profile for Bill and Account Collectors
Geographic profile for Bill and Account Collectors
National estimates for Bill and Account Collectors:
Employment estimate and mean wage estimates for Bill and Account Collectors:
| Employment (1) |
Employment
RSE (3) |
Mean hourly
wage |
Mean annual
wage (2) |
Wage RSE (3) |
| 222,030 |
1.7 % |
$ 19.53 |
$ 40,630 |
0.4 % |
Percentile wage estimates for Bill and Account Collectors:
| Percentile |
10% |
25% |
50%
(Median) |
75% |
90% |
| Hourly Wage |
$ 12.96 |
$ 15.28 |
$ 18.32 |
$ 22.78 |
$ 28.34 |
| Annual Wage (2) |
$ 26,960 |
$ 31,790 |
$ 38,100 |
$ 47,380 |
$ 58,940 |
Industry profile for Bill and Account Collectors:
Industries with the highest published employment and wages for Bill and Account Collectors are provided.
For a list of all industries with employment in Bill and Account Collectors, see the Create Customized Tables function.
Industries with the highest levels of employment in Bill and Account Collectors:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Business Support Services |
69,970 |
8.41 |
$ 17.89 |
$ 37,200 |
| Credit Intermediation and Related Activities (5221 and 5223 only) |
24,760 |
1.22 |
$ 19.77 |
$ 41,130 |
| Nondepository Credit Intermediation |
23,120 |
4.00 |
$ 19.15 |
$ 39,820 |
| Management of Companies and Enterprises |
13,290 |
0.55 |
$ 21.32 |
$ 44,350 |
| General Medical and Surgical Hospitals |
8,730 |
0.16 |
$ 19.75 |
$ 41,080 |
Industries with the highest concentration of employment in Bill and Account Collectors:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Business Support Services |
69,970 |
8.41 |
$ 17.89 |
$ 37,200 |
| Nondepository Credit Intermediation |
23,120 |
4.00 |
$ 19.15 |
$ 39,820 |
| Credit Intermediation and Related Activities (5221 and 5223 only) |
24,760 |
1.22 |
$ 19.77 |
$ 41,130 |
| Office Administrative Services |
4,780 |
0.96 |
$ 20.29 |
$ 42,190 |
| Accounting, Tax Preparation, Bookkeeping, and Payroll Services |
6,100 |
0.62 |
$ 18.95 |
$ 39,420 |
Top paying industries for Bill and Account Collectors:
Geographic profile for Bill and Account Collectors:
States and areas with the highest published employment, location quotients, and wages for Bill and Account Collectors are provided.
For a list of all areas with employment in Bill and Account Collectors, see the Create Customized Tables function.
States with the highest employment level in Bill and Account Collectors:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Texas |
29,340 |
2.42 |
1.52 |
$ 17.93 |
$ 37,300 |
| Florida |
18,240 |
2.16 |
1.35 |
$ 18.04 |
$ 37,510 |
| California |
18,180 |
1.11 |
0.69 |
$ 23.68 |
$ 49,250 |
| New York |
13,430 |
1.55 |
0.97 |
$ 20.89 |
$ 43,460 |
| Arizona |
8,980 |
3.17 |
1.99 |
$ 18.66 |
$ 38,810 |
States with the highest concentration of jobs and location quotients in Bill and Account Collectors:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| South Dakota |
1,770 |
4.30 |
2.70 |
$ 16.47 |
$ 34,250 |
| Arizona |
8,980 |
3.17 |
1.99 |
$ 18.66 |
$ 38,810 |
| South Carolina |
5,480 |
2.72 |
1.70 |
$ 17.24 |
$ 35,850 |
| Utah |
4,010 |
2.69 |
1.69 |
$ 17.33 |
$ 36,050 |
| Delaware |
1,100 |
2.59 |
1.62 |
$ 19.65 |
$ 40,880 |
Top paying states for Bill and Account Collectors:
Metropolitan areas with the highest employment level in Bill and Account Collectors:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Dallas-Fort Worth-Arlington, TX |
12,690 |
3.54 |
2.22 |
$ 18.08 |
$ 37,620 |
| New York-Newark-Jersey City, NY-NJ-PA |
11,600 |
1.31 |
0.82 |
$ 23.02 |
$ 47,870 |
| Phoenix-Mesa-Scottsdale, AZ |
8,130 |
3.85 |
2.41 |
$ 18.71 |
$ 38,920 |
| Los Angeles-Long Beach-Anaheim, CA |
7,690 |
1.32 |
0.83 |
$ 23.45 |
$ 48,780 |
| Chicago-Naperville-Elgin, IL-IN-WI |
6,440 |
1.48 |
0.93 |
$ 20.41 |
$ 42,460 |
| Atlanta-Sandy Springs-Roswell, GA |
5,940 |
2.26 |
1.41 |
$ 20.56 |
$ 42,760 |
| Houston-The Woodlands-Sugar Land, TX |
5,730 |
1.93 |
1.21 |
$ 18.37 |
$ 38,210 |
| Miami-Fort Lauderdale-West Palm Beach, FL |
5,060 |
2.02 |
1.26 |
$ 18.92 |
$ 39,350 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD |
4,980 |
1.85 |
1.16 |
$ 20.43 |
$ 42,490 |
| Jacksonville, FL |
4,520 |
6.62 |
4.14 |
$ 16.68 |
$ 34,680 |
Metropolitan areas with the highest concentration of jobs and location quotients in Bill and Account Collectors:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| San Angelo, TX |
440 |
9.58 |
6.00 |
$ 16.87 |
$ 35,090 |
| Sebastian-Vero Beach, FL |
430 |
8.46 |
5.30 |
$ 13.42 |
$ 27,910 |
| St. Joseph, MO-KS |
400 |
7.64 |
4.79 |
$ 18.34 |
$ 38,160 |
| Jacksonville, FL |
4,520 |
6.62 |
4.14 |
$ 16.68 |
$ 34,680 |
| Buffalo-Cheektowaga-Niagara Falls, NY |
3,150 |
6.34 |
3.97 |
$ 16.65 |
$ 34,620 |
| Sioux Falls, SD |
910 |
5.95 |
3.73 |
$ 16.82 |
$ 34,980 |
| Waterloo-Cedar Falls, IA |
410 |
4.85 |
3.04 |
$ 17.71 |
$ 36,830 |
| Salt Lake City, UT |
3,420 |
4.72 |
2.96 |
$ 17.44 |
$ 36,270 |
| Rapid City, SD |
280 |
4.45 |
2.79 |
$ 14.67 |
$ 30,510 |
| Greenville-Anderson-Mauldin, SC |
1,560 |
3.99 |
2.50 |
$ 17.60 |
$ 36,620 |
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United States Department of Labor
