Department of Labor Logo United States Department of Labor
Dot gov

The .gov means it's official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Occupational Employment and Wage Statistics

Occupational Employment and Wages, May 2023

43-3011 Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer’s account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.


National estimates for Bill and Account Collectors
Industry profile for Bill and Account Collectors
Geographic profile for Bill and Account Collectors

National estimates for Bill and Account Collectors:

Employment estimate and mean wage estimates for Bill and Account Collectors:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
190,910 2.8 % $ 22.12 $ 46,020 0.3 %

Percentile wage estimates for Bill and Account Collectors:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $ 15.36 $ 17.91 $ 21.27 $ 24.36 $ 29.98
Annual Wage (2) $ 31,960 $ 37,260 $ 44,250 $ 50,680 $ 62,360


Industry profile for Bill and Account Collectors:

Industries with the highest published employment and wages for Bill and Account Collectors are provided. For a list of all industries with employment in Bill and Account Collectors, see the Create Customized Tables function.

Industries with the highest levels of employment in Bill and Account Collectors:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 46,260 6.16 $ 18.87 $ 39,250
Nondepository Credit Intermediation 19,140 3.47 $ 21.17 $ 44,040
Credit Intermediation and Related Activities (5221 and 5223 only) 17,700 0.87 $ 23.37 $ 48,620
Management of Companies and Enterprises 14,630 0.53 $ 23.58 $ 49,040
General Medical and Surgical Hospitals 7,690 0.13 $ 23.25 $ 48,360

Industries with the highest concentration of employment in Bill and Account Collectors:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 46,260 6.16 $ 18.87 $ 39,250
Nondepository Credit Intermediation 19,140 3.47 $ 21.17 $ 44,040
Credit Intermediation and Related Activities (5221 and 5223 only) 17,700 0.87 $ 23.37 $ 48,620
Office Administrative Services 4,440 0.80 $ 22.28 $ 46,350
Accounting, Tax Preparation, Bookkeeping, and Payroll Services 6,210 0.56 $ 22.86 $ 47,550

Top paying industries for Bill and Account Collectors:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Natural Gas Distribution 340 0.31 $ 38.57 $ 80,230
Semiconductor and Other Electronic Component Manufacturing 110 0.03 $ 37.21 $ 77,390
Utility System Construction 160 0.03 $ 35.59 $ 74,030
Computer and Peripheral Equipment Manufacturing 40 0.03 $ 34.18 $ 71,100
Drycleaning and Laundry Services 130 0.05 $ 33.94 $ 70,600


Geographic profile for Bill and Account Collectors:

States and areas with the highest published employment, location quotients, and wages for Bill and Account Collectors are provided. For a list of all areas with employment in Bill and Account Collectors, see the Create Customized Tables function.



Map of employment of bill and account collectors by state, May 2023


States with the highest employment level in Bill and Account Collectors:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 23,220 1.29 1.03 $ 25.85 $ 53,770
Texas 22,710 1.68 1.33 $ 20.87 $ 43,420
Florida 17,130 1.79 1.42 $ 21.29 $ 44,280
New York 9,160 0.98 0.78 $ 24.45 $ 50,850
Ohio 8,970 1.64 1.30 $ 20.16 $ 41,920


Map of location quotient of bill and account collectors by state, May 2023


States with the highest concentration of jobs and location quotients in Bill and Account Collectors:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 1,790 4.04 3.21 $ 19.63 $ 40,830
Arizona 7,350 2.35 1.87 $ 21.64 $ 45,020
South Carolina 5,160 2.32 1.85 $ 18.94 $ 39,400
Utah 3,180 1.90 1.51 $ 22.09 $ 45,940
Georgia 8,740 1.84 1.46 $ 20.88 $ 43,430


Map of annual mean wages of bill and account collectors by state, May 2023


Top paying states for Bill and Account Collectors:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 300 0.42 0.34 $ 30.43 $ 63,290
Alaska 310 1.01 0.80 $ 27.73 $ 57,670
Rhode Island 370 0.77 0.61 $ 26.91 $ 55,960
Massachusetts 2,690 0.74 0.59 $ 26.53 $ 55,180
California 23,220 1.29 1.03 $ 25.85 $ 53,770



Map of employment of bill and account collectors by area, May 2023


Metropolitan areas with the highest employment level in Bill and Account Collectors:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Los Angeles-Long Beach-Anaheim, CA 12,990 2.10 1.67 $ 24.52 $ 51,000
Dallas-Fort Worth-Arlington, TX 8,760 2.21 1.76 $ 21.80 $ 45,350
New York-Newark-Jersey City, NY-NJ-PA 7,530 0.79 0.63 $ 26.64 $ 55,410
Atlanta-Sandy Springs-Roswell, GA 6,520 2.32 1.84 $ 21.58 $ 44,880
Phoenix-Mesa-Scottsdale, AZ 6,160 2.69 2.14 $ 21.93 $ 45,610
Houston-The Woodlands-Sugar Land, TX 5,180 1.63 1.29 $ 20.78 $ 43,220
Miami-Fort Lauderdale-West Palm Beach, FL 4,190 1.54 1.22 $ 22.21 $ 46,200
Chicago-Naperville-Elgin, IL-IN-WI 4,110 0.91 0.73 $ 22.91 $ 47,650
Tampa-St. Petersburg-Clearwater, FL 3,430 2.43 1.93 $ 21.79 $ 45,320
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 3,300 1.17 0.93 $ 23.45 $ 48,780


Map of location quotient of bill and account collectors by area, May 2023


Metropolitan areas with the highest concentration of jobs and location quotients in Bill and Account Collectors:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Johnson City, TN 500 6.07 4.83 $ 16.63 $ 34,590
Sioux Falls, SD 960 5.80 4.61 $ 20.91 $ 43,480
Danville, IL 120 4.54 3.61 $ 15.29 $ 31,800
San Angelo, TX 210 4.20 3.34 $ 16.39 $ 34,080
Buffalo-Cheektowaga-Niagara Falls, NY 2,050 3.89 3.10 $ 20.47 $ 42,590
Sherman-Denison, TX 190 3.74 2.97 $ 15.98 $ 33,240
St. Cloud, MN 350 3.49 2.77 $ 20.52 $ 42,680
Rapid City, SD 240 3.40 2.70 $ 16.37 $ 34,040
Cleveland, TN 150 3.27 2.60 $ 16.16 $ 33,610
Greenville-Anderson-Mauldin, SC 1,290 3.06 2.44 $ 19.67 $ 40,900