Occupational Employment and Wages, May 2021

43-3011 Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer’s account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.

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National estimates for Bill and Account Collectors
Industry profile for Bill and Account Collectors
Geographic profile for Bill and Account Collectors

National estimates for Bill and Account Collectors:

Employment estimate and mean wage estimates for Bill and Account Collectors:

Employment (1)	Employment RSE (3)	Mean hourly wage	Mean annual wage (2)	Wage RSE (3)
212,900	1.5 %	$ 19.85	$ 41,280	0.6 %

Percentile wage estimates for Bill and Account Collectors:

Percentile	10%	25%	50% (Median)	75%	90%
Hourly Wage	$ 13.86	$ 14.62	$ 18.13	$ 22.58	$ 28.54
Annual Wage (2)	$ 28,820	$ 30,420	$ 37,700	$ 46,970	$ 59,360

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Industry profile for Bill and Account Collectors:

Industries with the highest published employment and wages for Bill and Account Collectors are provided. For a list of all industries with employment in Bill and Account Collectors, see the Create Customized Tables function.

Industries with the highest levels of employment in Bill and Account Collectors:

Industry	Employment (1)	Percent of industry employment	Hourly mean wage	Annual mean wage (2)
Business Support Services	65,740	7.96	$ 17.23	$ 35,840
Credit Intermediation and Related Activities (5221 and 5223 only)	20,440	1.02	$ 21.10	$ 43,890
Nondepository Credit Intermediation	20,100	3.23	$ 19.43	$ 40,410
Management of Companies and Enterprises	15,300	0.60	$ 21.93	$ 45,610
General Medical and Surgical Hospitals	8,820	0.16	$ 20.60	$ 42,850

Industries with the highest concentration of employment in Bill and Account Collectors:

Industry	Employment (1)	Percent of industry employment	Hourly mean wage	Annual mean wage (2)
Business Support Services	65,740	7.96	$ 17.23	$ 35,840
Nondepository Credit Intermediation	20,100	3.23	$ 19.43	$ 40,410
Credit Intermediation and Related Activities (5221 and 5223 only)	20,440	1.02	$ 21.10	$ 43,890
Jewelry, Luggage, and Leather Goods Stores	910	0.85	$ 17.23	$ 35,840
Office Administrative Services	4,020	0.83	$ 21.67	$ 45,070

Top paying industries for Bill and Account Collectors:

Industry	Employment (1)	Percent of industry employment	Hourly mean wage	Annual mean wage (2)
Natural Gas Distribution	210	0.19	$ 34.74	$ 72,260
Computer and Peripheral Equipment Manufacturing	50	0.03	$ 33.92	$ 70,560
Motion Picture and Video Industries	(8)	(8)	$ 32.38	$ 67,350
Radio and Television Broadcasting	160	0.09	$ 30.27	$ 62,950
Electric Power Generation, Transmission and Distribution	1,110	0.30	$ 30.21	$ 62,830

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Geographic profile for Bill and Account Collectors:

States and areas with the highest published employment, location quotients, and wages for Bill and Account Collectors are provided. For a list of all areas with employment in Bill and Account Collectors, see the Create Customized Tables function.

States with the highest employment level in Bill and Account Collectors:

State	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
Texas	25,940	2.12	1.40	$ 18.59	$ 38,670
California	22,180	1.34	0.89	$ 23.37	$ 48,610
Florida	14,000	1.63	1.08	$ 18.60	$ 38,690
New York	13,420	1.55	1.02	$ 23.18	$ 48,220
Georgia	12,990	2.97	1.96	$ 17.97	$ 37,380

States with the highest concentration of jobs and location quotients in Bill and Account Collectors:

State	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
South Dakota	2,140	5.09	3.37	$ 17.36	$ 36,110
Georgia	12,990	2.97	1.96	$ 17.97	$ 37,380
South Carolina	5,410	2.62	1.73	$ 16.91	$ 35,160
Arizona	7,350	2.55	1.69	$ 19.46	$ 40,470
Delaware	1,070	2.45	1.62	$ 20.46	$ 42,550

Top paying states for Bill and Account Collectors:

State	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
District of Columbia	280	0.43	0.28	$ 30.21	$ 62,840
Alaska	340	1.15	0.76	$ 25.57	$ 53,180
Connecticut	960	0.61	0.40	$ 25.37	$ 52,770
Washington	2,610	0.81	0.54	$ 24.31	$ 50,560
Massachusetts	2,950	0.87	0.57	$ 24.03	$ 49,990

Metropolitan areas with the highest employment level in Bill and Account Collectors:

Metropolitan area	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
Dallas-Fort Worth-Arlington, TX	10,920	3.04	2.01	$ 19.22	$ 39,970
New York-Newark-Jersey City, NY-NJ-PA	9,820	1.13	0.75	$ 25.78	$ 53,620
Atlanta-Sandy Springs-Roswell, GA	9,800	3.79	2.51	$ 18.45	$ 38,370
Los Angeles-Long Beach-Anaheim, CA	9,240	1.62	1.07	$ 23.51	$ 48,900
Phoenix-Mesa-Scottsdale, AZ	6,100	2.88	1.91	$ 19.77	$ 41,120
Houston-The Woodlands-Sugar Land, TX	5,360	1.85	1.23	$ 18.48	$ 38,430
Chicago-Naperville-Elgin, IL-IN-WI	5,110	1.21	0.80	$ 20.81	$ 43,290
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD	4,130	1.56	1.03	$ 20.79	$ 43,250
Miami-Fort Lauderdale-West Palm Beach, FL	3,640	1.48	0.98	$ 19.79	$ 41,170
Minneapolis-St. Paul-Bloomington, MN-WI	3,500	1.92	1.27	$ 22.25	$ 46,280

Metropolitan areas with the highest concentration of jobs and location quotients in Bill and Account Collectors:

Metropolitan area	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
Johnson City, TN	990	12.66	8.38	$ 14.79	$ 30,770
San Angelo, TX	510	11.05	7.31	$ 15.55	$ 32,340
Sioux Falls, SD	1,120	7.21	4.77	$ 17.82	$ 37,060
Buffalo-Cheektowaga-Niagara Falls, NY	3,210	6.43	4.25	$ 18.35	$ 38,160
Danville, IL	160	6.27	4.15	$ 17.73	$ 36,870
Sherman-Denison, TX	270	5.57	3.68	$ 15.44	$ 32,120
Joplin, MO	380	4.98	3.29	$ 15.76	$ 32,770
Lincoln, NE	810	4.75	3.15	$ 17.78	$ 36,980
Coeur d'Alene, ID	290	4.39	2.90	$ 18.11	$ 37,660
Macon, GA	380	4.05	2.68	$ 18.44	$ 38,340