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Occupational Employment Statistics
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Occupational Employment and Wages, May 2019

43-3011 Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer’s account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.

National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3) 		Mean hourly
wage		 Mean annual
wage (2) 		Wage RSE (3)
235,870 1.6 % $18.90 $39,300 0.4 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median) 		75% 90%
Hourly Wage $12.40 $14.78 $17.79 $22.04 $27.34
Annual Wage (2) $25,800 $30,740 $37,000 $45,840 $56,860

Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 76,890 8.62 $17.30 $35,990
Credit Intermediation and Related Activities (5221 And 5223 only) 24,020 1.17 $19.16 $39,850
Nondepository Credit Intermediation 23,330 4.10 $18.55 $38,580
Management of Companies and Enterprises 14,630 0.59 $20.35 $42,330
General Medical and Surgical Hospitals 8,760 0.16 $19.21 $39,970

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 76,890 8.62 $17.30 $35,990
Nondepository Credit Intermediation 23,330 4.10 $18.55 $38,580
Credit Intermediation and Related Activities (5221 And 5223 only) 24,020 1.17 $19.16 $39,850
Office Administrative Services 4,010 0.80 $19.68 $40,930
Accounting, Tax Preparation, Bookkeeping, and Payroll Services 6,270 0.64 $19.37 $40,280

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Food and Beverage Stores (4451 and 4452 only) (8) (8) $29.72 $61,820
Natural Gas Distribution 420 0.39 $29.58 $61,520
Electric Power Generation, Transmission and Distribution 990 0.26 $26.65 $55,440
Support Activities for Air Transportation 40 0.02 $26.33 $54,770
Apparel, Piece Goods, and Notions Merchant Wholesalers 240 0.16 $25.56 $53,150

Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Texas 29,610 2.38 1.48 $17.31 $36,010
California 20,350 1.17 0.73 $22.05 $45,850
Florida 17,650 2.01 1.25 $18.14 $37,730
New York 14,570 1.53 0.95 $20.65 $42,960
Ohio 9,890 1.82 1.13 $17.77 $36,960




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 2,310 5.44 3.39 $16.09 $33,470
South Carolina 6,530 3.10 1.93 $16.85 $35,040
Arizona 8,630 3.01 1.87 $17.46 $36,310
Utah 4,310 2.87 1.78 $16.93 $35,210
Kansas 3,590 2.58 1.61 $16.62 $34,570




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 280 0.39 0.24 $32.73 $68,080
Alaska 480 1.53 0.95 $25.75 $53,560
Connecticut 1,790 1.08 0.67 $24.00 $49,920
Massachusetts 4,280 1.18 0.74 $23.26 $48,380
California 20,350 1.17 0.73 $22.05 $45,850





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Dallas-Fort Worth-Arlington, TX 12,660 3.46 2.16 $17.48 $36,360
New York-Newark-Jersey City, NY-NJ-PA 11,610 1.20 0.75 $22.99 $47,820
Los Angeles-Long Beach-Anaheim, CA 8,490 1.36 0.85 $22.04 $45,840
Phoenix-Mesa-Scottsdale, AZ 7,680 3.62 2.25 $17.44 $36,260
Chicago-Naperville-Elgin, IL-IN-WI 7,330 1.57 0.98 $19.92 $41,430
Atlanta-Sandy Springs-Roswell, GA 6,180 2.25 1.40 $19.66 $40,900
Houston-The Woodlands-Sugar Land, TX 5,920 1.94 1.21 $17.54 $36,480
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 5,440 1.89 1.18 $19.85 $41,280
Miami-Fort Lauderdale-West Palm Beach, FL 5,030 1.90 1.19 $19.81 $41,210
Boston-Cambridge-Nashua, MA-NH 3,820 1.37 0.85 $22.83 $47,490