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Occupational Employment and Wages, May 2018
43-3011 Bill and Account Collectors
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.
National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation
National estimates for this occupation: Top
Employment estimate and mean wage estimates for this occupation:
| Employment (1) |
Employment
RSE (3) |
Mean hourly
wage |
Mean annual
wage (2) |
Wage RSE (3) |
| 251,330 |
1.5 % |
$18.38 |
$38,220 |
0.4 % |
Percentile wage estimates for this occupation:
| Percentile |
10% |
25% |
50%
(Median) |
75% |
90% |
| Hourly Wage |
$11.84 |
$14.14 |
$17.32 |
$21.50 |
$26.62 |
| Annual Wage (2) |
$24,620 |
$29,420 |
$36,020 |
$44,710 |
$55,360 |
Industry profile for this occupation: Top
Industries with the highest published employment and wages for this occupation are provided.
For a list of all industries with employment in this occupation, see the Create Customized Tables function.
Industries with the highest levels of employment in this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Business Support Services |
80,560 |
8.92 |
$16.55 |
$34,430 |
| Credit Intermediation and Related Activities (5221 And 5223 only) |
23,680 |
1.18 |
$18.68 |
$38,850 |
| Nondepository Credit Intermediation |
23,290 |
3.78 |
$18.35 |
$38,180 |
| Management of Companies and Enterprises |
15,790 |
0.67 |
$19.76 |
$41,100 |
| General Medical and Surgical Hospitals |
8,690 |
0.16 |
$18.93 |
$39,380 |
Industries with the highest concentration of employment in this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Business Support Services |
80,560 |
8.92 |
$16.55 |
$34,430 |
| Nondepository Credit Intermediation |
23,290 |
3.78 |
$18.35 |
$38,180 |
| Credit Intermediation and Related Activities (5221 And 5223 only) |
23,680 |
1.18 |
$18.68 |
$38,850 |
| Office Administrative Services |
5,290 |
1.07 |
$18.50 |
$38,480 |
| Accounting, Tax Preparation, Bookkeeping, and Payroll Services |
7,890 |
0.82 |
$19.17 |
$39,880 |
Top paying industries for this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Natural Gas Distribution |
480 |
0.44 |
$30.08 |
$62,560 |
| Electric Power Generation, Transmission and Distribution |
1,140 |
0.29 |
$26.59 |
$55,310 |
| Semiconductor and Other Electronic Component Manufacturing |
80 |
0.02 |
$25.97 |
$54,010 |
| Water, Sewage and Other Systems |
40 |
0.08 |
$23.99 |
$49,900 |
| Apparel, Piece Goods, and Notions Merchant Wholesalers |
370 |
0.24 |
$23.88 |
$49,670 |
Geographic profile for this occupation: Top
States and areas with the highest published employment, location quotients, and wages for this occupation are provided.
For a list of all areas with employment in this occupation, see the Create Customized Tables function.
States with the highest employment level in this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Texas |
28,350 |
2.34 |
1.35 |
$17.59 |
$36,590 |
| California |
22,510 |
1.32 |
0.76 |
$21.32 |
$44,340 |
| Florida |
18,820 |
2.19 |
1.26 |
$17.34 |
$36,070 |
| New York |
16,090 |
1.71 |
0.99 |
$20.34 |
$42,310 |
| Ohio |
11,800 |
2.18 |
1.25 |
$17.26 |
$35,900 |
States with the highest concentration of jobs and location quotients in this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| South Dakota |
2,780 |
6.58 |
3.79 |
$15.66 |
$32,570 |
| Kansas |
4,610 |
3.35 |
1.93 |
$16.18 |
$33,640 |
| Utah |
4,690 |
3.22 |
1.86 |
$16.10 |
$33,500 |
| South Carolina |
6,610 |
3.21 |
1.85 |
$17.16 |
$35,700 |
| Arizona |
8,130 |
2.91 |
1.68 |
$17.51 |
$36,430 |
Top paying States for this occupation:
Metropolitan areas with the highest employment level in this occupation:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| New York-Newark-Jersey City, NY-NJ-PA |
13,200 |
1.39 |
0.80 |
$23.04 |
$47,920 |
| Dallas-Fort Worth-Arlington, TX |
12,310 |
3.45 |
1.99 |
$17.90 |
$37,230 |
| Los Angeles-Long Beach-Anaheim, CA |
9,850 |
1.61 |
0.93 |
$21.20 |
$44,100 |
| Chicago-Naperville-Elgin, IL-IN-WI |
7,920 |
1.71 |
0.98 |
$19.04 |
$39,610 |
| Phoenix-Mesa-Scottsdale, AZ |
7,290 |
3.55 |
2.04 |
$17.36 |
$36,100 |
| Atlanta-Sandy Springs-Roswell, GA |
6,590 |
2.46 |
1.41 |
$18.83 |
$39,160 |
| Houston-The Woodlands-Sugar Land, TX |
6,270 |
2.10 |
1.21 |
$17.90 |
$37,240 |
| Miami-Fort Lauderdale-West Palm Beach, FL |
5,740 |
2.22 |
1.28 |
$19.73 |
$41,030 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD |
5,430 |
1.91 |
1.10 |
$19.08 |
$39,690 |
| Boston-Cambridge-Nashua, MA-NH |
4,560 |
1.65 |
0.95 |
$21.54 |
$44,800 |
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