Department of Labor Logo United States Department of Labor
Dot gov

The .gov means it's official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Occupational Employment and Wage Statistics
PRINT:Print
OEWS OEWS Program Links

Occupational Employment and Wages, May 2020

43-4151 Order Clerks

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. Excludes "Dispatchers, Except Police, Fire, and Ambulance" (43-5032) who both dispatch and take orders for services.


National estimates for Order Clerks
Industry profile for Order Clerks
Geographic profile for Order Clerks

National estimates for Order Clerks: Top

Employment estimate and mean wage estimates for Order Clerks:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
119,640 2.3 % $ 18.10 $ 37,660 0.5 %

Percentile wage estimates for Order Clerks:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $ 11.93 $ 13.90 $ 17.11 $ 21.36 $ 26.18
Annual Wage (2) $ 24,820 $ 28,900 $ 35,590 $ 44,440 $ 54,450


Industry profile for Order Clerks: Top

Industries with the highest published employment and wages for Order Clerks are provided. For a list of all industries with employment in Order Clerks, see the Create Customized Tables function.

Industries with the highest levels of employment in Order Clerks:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Electronic Shopping and Mail-Order Houses 15,170 3.68 $ 16.12 $ 33,520
Merchant Wholesalers, Durable Goods (4232, 4233, 4235, 4236, 4237, and 4239 only) 12,630 0.92 $ 19.60 $ 40,770
Warehousing and Storage 10,060 0.71 $ 17.52 $ 36,450
General Merchandise Stores 6,620 0.22 $ 13.06 $ 27,170
Merchant Wholesalers, Nondurable Goods (4244 and 4248 only) 4,860 0.51 $ 18.91 $ 39,320

Industries with the highest concentration of employment in Order Clerks:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Electronic Shopping and Mail-Order Houses 15,170 3.68 $ 16.12 $ 33,520
Apparel, Piece Goods, and Notions Merchant Wholesalers 3,030 2.31 $ 18.17 $ 37,790
Merchant Wholesalers, Durable Goods (4232, 4233, 4235, 4236, 4237, and 4239 only) 12,630 0.92 $ 19.60 $ 40,770
Merchant Wholesalers, Nondurable Goods (4241, 4247, and 4249 only) 4,530 0.85 $ 18.62 $ 38,730
Warehousing and Storage 10,060 0.71 $ 17.52 $ 36,450

Top paying industries for Order Clerks:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Electric Power Generation, Transmission and Distribution 300 0.08 $ 31.65 $ 65,830
Natural Gas Distribution 100 0.09 $ 24.92 $ 51,830
Elementary and Secondary Schools 40 (7) $ 24.20 $ 50,330
Accounting, Tax Preparation, Bookkeeping, and Payroll Services (8) (8) $ 23.96 $ 49,830
Highway, Street, and Bridge Construction 50 0.01 $ 23.72 $ 49,330


Geographic profile for Order Clerks: Top

States and areas with the highest published employment, location quotients, and wages for Order Clerks are provided. For a list of all areas with employment in Order Clerks, see the Create Customized Tables function.





States with the highest employment level in Order Clerks:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 25,230 1.54 1.79 $ 19.97 $ 41,550
Texas 11,830 0.98 1.14 $ 16.60 $ 34,530
Florida 7,310 0.87 1.01 $ 16.88 $ 35,120
New Jersey 5,240 1.38 1.61 $ 20.41 $ 42,450
Connecticut 5,180 3.36 3.91 $ 17.74 $ 36,910




States with the highest concentration of jobs and location quotients in Order Clerks:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Connecticut 5,180 3.36 3.91 $ 17.74 $ 36,910
Maine 1,190 2.07 2.41 $ 16.75 $ 34,840
Vermont 480 1.71 1.99 $ 17.87 $ 37,170
California 25,230 1.54 1.79 $ 19.97 $ 41,550
New Jersey 5,240 1.38 1.61 $ 20.41 $ 42,450




Top paying states for Order Clerks:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Massachusetts 1,770 0.53 0.61 $ 22.26 $ 46,290
North Dakota 130 0.32 0.37 $ 21.20 $ 44,100
Alaska 170 0.58 0.67 $ 21.09 $ 43,870
District of Columbia 60 0.09 0.11 $ 21.05 $ 43,790
New Jersey 5,240 1.38 1.61 $ 20.41 $ 42,450





Metropolitan areas with the highest employment level in Order Clerks:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Los Angeles-Long Beach-Anaheim, CA 12,310 2.11 2.46 $ 19.03 $ 39,580
New York-Newark-Jersey City, NY-NJ-PA 7,650 0.87 1.01 $ 19.43 $ 40,420
Dallas-Fort Worth-Arlington, TX 5,430 1.51 1.76 $ 16.45 $ 34,220
Chicago-Naperville-Elgin, IL-IN-WI 3,360 0.77 0.89 $ 18.38 $ 38,220
Hartford-West Hartford-East Hartford, CT 3,170 5.76 6.70 $ 17.54 $ 36,480
San Francisco-Oakland-Hayward, CA 3,100 1.33 1.55 $ 22.90 $ 47,620
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 2,780 1.03 1.20 $ 17.38 $ 36,150
Riverside-San Bernardino-Ontario, CA 2,610 1.75 2.03 $ 19.21 $ 39,960
Miami-Fort Lauderdale-West Palm Beach, FL 2,460 0.98 1.14 $ 16.81 $ 34,960
Houston-The Woodlands-Sugar Land, TX 2,300 0.77 0.90 $ 18.49 $ 38,450




Metropolitan areas with the highest concentration of jobs and location quotients in Order Clerks:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New Haven, CT 1,770 6.55 7.61 $ 17.55 $ 36,490
Hartford-West Hartford-East Hartford, CT 3,170 5.76 6.70 $ 17.54 $ 36,480
Blacksburg-Christiansburg-Radford, VA 280 4.24 4.93 $ 12.47 $ 25,930
Lewiston-Auburn, ME 200 4.13 4.80 $ 17.86 $ 37,160
Yakima, WA 340 3.80 4.42 $ 18.11 $ 37,670
Portland-South Portland, ME 730 3.69 4.28 $ 16.66 $ 34,650
Medford, OR 210 2.45 2.84 $ 14.55 $ 30,250
Reno, NV 520 2.31 2.68 $ 20.70 $ 43,060
Hickory-Lenoir-Morganton, NC 310 2.15 2.50 $ 16.64 $ 34,610
Los Angeles-Long Beach-Anaheim, CA 12,310 2.11 2.46 $ 19.03 $ 39,580




Top paying metropolitan areas for Order Clerks:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Macon, GA 30 0.33 0.38 $ 25.19 $ 52,390
Bismarck, ND 40 0.57 0.67 $ 24.29 $ 50,510
Vineland-Bridgeton, NJ 60 0.97 1.12 $ 24.17 $ 50,280
Champaign-Urbana, IL 40 0.43 0.50 $ 23.59 $ 49,080
Salinas, CA 100 0.58 0.67 $ 23.47 $ 48,810
Boston-Cambridge-Nashua, MA-NH 1,440 0.55 0.64 $ 23.02 $ 47,890
Sacramento--Roseville--Arden-Arcade, CA 1,250 1.29 1.50 $ 22.95 $ 47,730
San Francisco-Oakland-Hayward, CA 3,100 1.33 1.55 $ 22.90 $ 47,620
Atlantic City-Hammonton, NJ 90 0.84 0.97 $ 22.38 $ 46,540
Bridgeport-Stamford-Norwalk, CT (8) (8) (8) $ 22.21 $ 46,190

Nonmetropolitan areas with the highest employment in Order Clerks:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
North Texas Region of Texas nonmetropolitan area 300 1.11 1.30 $ 19.13 $ 39,790
North Georgia nonmetropolitan area 280 1.68 1.96 $ 15.76 $ 32,780
Southeast Minnesota nonmetropolitan area 260 1.72 2.00 $ 16.98 $ 35,320
Southern Vermont nonmetropolitan area 240 2.43 2.82 $ 15.52 $ 32,270
Kansas nonmetropolitan area 240 0.62 0.72 $ 17.39 $ 36,170

Nonmetropolitan areas with the highest concentration of jobs and location quotients in Order Clerks:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Southern Vermont nonmetropolitan area 240 2.43 2.82 $ 15.52 $ 32,270
Southeast Minnesota nonmetropolitan area 260 1.72 2.00 $ 16.98 $ 35,320
North Georgia nonmetropolitan area 280 1.68 1.96 $ 15.76 $ 32,780
North Missouri nonmetropolitan area 150 1.43 1.66 (8) (8)
Maryland nonmetropolitan area 70 1.27 1.48 $ 14.46 $ 30,080

Top paying nonmetropolitan areas for Order Clerks:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Alaska nonmetropolitan area 60 0.63 0.74 $ 25.98 $ 54,040
Connecticut nonmetropolitan area (8) (8) (8) $ 22.58 $ 46,970
Central New Hampshire nonmetropolitan area 60 0.68 0.79 $ 20.99 $ 43,650
West North Dakota nonmetropolitan area (8) (8) (8) $ 20.67 $ 42,980
Northern Vermont nonmetropolitan area 40 0.64 0.74 $ 20.37 $ 42,370


About May 2020 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate—50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(7) The value is less than .005 percent of industry employment.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OEWS estimates and related information:

May 2020 National Occupational Employment and Wage Estimates

May 2020 State Occupational Employment and Wage Estimates

May 2020 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2020 National Industry-Specific Occupational Employment and Wage Estimates

May 2020 Occupation Profiles

Technical Notes

 

Last Modified Date: March 31, 2021