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Occupational Employment and Wage Statistics

Occupational Employment and Wages, May 2023

43-5031 Public Safety Telecommunicators

Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.

National estimates for Public Safety Telecommunicators
Industry profile for Public Safety Telecommunicators
Geographic profile for Public Safety Telecommunicators

National estimates for Public Safety Telecommunicators:

Employment estimate and mean wage estimates for Public Safety Telecommunicators:

Employment (1) Employment
RSE (3) 		Mean hourly
wage		 Mean annual
wage (2) 		Wage RSE (3)
97,820 0.9 % $ 25.07 $ 52,140 0.3 %

Percentile wage estimates for Public Safety Telecommunicators:

Percentile 10% 25% 50%
(Median) 		75% 90%
Hourly Wage $ 16.10 $ 19.02 $ 23.51 $ 29.55 $ 36.49
Annual Wage (2) $ 33,490 $ 39,560 $ 48,890 $ 61,460 $ 75,910

Industry profile for Public Safety Telecommunicators:

Industries with the highest published employment and wages for Public Safety Telecommunicators are provided. For a list of all industries with employment in Public Safety Telecommunicators, see the Create Customized Tables function.

Industries with the highest levels of employment in Public Safety Telecommunicators:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Local Government, excluding Schools and Hospitals (OEWS Designation) 79,160 1.44 $ 25.35 $ 52,740
State Government, excluding Schools and Hospitals (OEWS Designation) 5,250 0.25 $ 27.02 $ 56,200
Other Ambulatory Health Care Services 5,140 1.49 $ 20.09 $ 41,790
Colleges, Universities, and Professional Schools 2,440 0.08 $ 23.59 $ 49,060
General Medical and Surgical Hospitals 2,280 0.04 $ 22.52 $ 46,840

Industries with the highest concentration of employment in Public Safety Telecommunicators:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Other Ambulatory Health Care Services 5,140 1.49 $ 20.09 $ 41,790
Local Government, excluding Schools and Hospitals (OEWS Designation) 79,160 1.44 $ 25.35 $ 52,740
State Government, excluding Schools and Hospitals (OEWS Designation) 5,250 0.25 $ 27.02 $ 56,200
Colleges, Universities, and Professional Schools 2,440 0.08 $ 23.59 $ 49,060
Junior Colleges 350 0.06 $ 22.84 $ 47,510

Top paying industries for Public Safety Telecommunicators:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Other Support Services 90 0.03 $ 34.58 $ 71,920
Business Support Services (8) (8) $ 31.45 $ 65,420
State Government, excluding Schools and Hospitals (OEWS Designation) 5,250 0.25 $ 27.02 $ 56,200
Management of Companies and Enterprises 130 (7) $ 25.42 $ 52,880
Local Government, excluding Schools and Hospitals (OEWS Designation) 79,160 1.44 $ 25.35 $ 52,740

Geographic profile for Public Safety Telecommunicators:

States and areas with the highest published employment, location quotients, and wages for Public Safety Telecommunicators are provided. For a list of all areas with employment in Public Safety Telecommunicators, see the Create Customized Tables function.



Map of employment of public safety telecommunicators by state, May 2023


States with the highest employment level in Public Safety Telecommunicators:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 8,190 0.46 0.71 $ 36.81 $ 76,570
Texas 7,940 0.59 0.91 $ 22.15 $ 46,070
Florida 5,800 0.61 0.94 $ 25.04 $ 52,070
New York 5,120 0.55 0.85 $ 28.92 $ 60,150
New Jersey 4,310 1.03 1.59 $ 26.76 $ 55,650


Map of location quotient of public safety telecommunicators by state, May 2023


States with the highest concentration of jobs and location quotients in Public Safety Telecommunicators:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Wyoming 340 1.23 1.91 $ 23.17 $ 48,180
West Virginia 830 1.21 1.87 $ 17.92 $ 37,270
Montana 600 1.19 1.85 $ 21.19 $ 44,070
Alabama 2,440 1.19 1.85 $ 18.25 $ 37,970
Mississippi 1,350 1.17 1.82 $ 15.16 $ 31,540


Map of annual mean wages of public safety telecommunicators by state, May 2023


Top paying states for Public Safety Telecommunicators:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 8,190 0.46 0.71 $ 36.81 $ 76,570
Washington 2,330 0.67 1.03 $ 34.11 $ 70,950
Oregon 970 0.50 0.77 $ 32.23 $ 67,040
Alaska 320 1.02 1.59 $ 31.80 $ 66,140
Minnesota 1,480 0.51 0.80 $ 31.62 $ 65,770



Map of employment of public safety telecommunicators by area, May 2023


Metropolitan areas with the highest employment level in Public Safety Telecommunicators:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 6,070 0.64 0.99 $ 29.04 $ 60,410
Chicago-Naperville-Elgin, IL-IN-WI 2,160 0.48 0.75 $ 31.30 $ 65,110
Los Angeles-Long Beach-Anaheim, CA 2,000 0.32 0.50 $ 36.65 $ 76,230
Miami-Fort Lauderdale-West Palm Beach, FL 1,960 0.72 1.12 $ 29.94 $ 62,270
Dallas-Fort Worth-Arlington, TX 1,910 0.48 0.75 $ 24.66 $ 51,290
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 1,670 0.59 0.91 $ 26.36 $ 54,830
Boston-Cambridge-Nashua, MA-NH 1,650 0.60 0.92 $ 28.03 $ 58,300
Houston-The Woodlands-Sugar Land, TX 1,530 0.48 0.75 $ 23.39 $ 48,640
Atlanta-Sandy Springs-Roswell, GA 1,490 0.53 0.82 $ 21.39 $ 44,480
Washington-Arlington-Alexandria, DC-VA-MD-WV 1,320 0.43 0.66 $ 28.65 $ 59,590


Map of location quotient of public safety telecommunicators by area, May 2023


Metropolitan areas with the highest concentration of jobs and location quotients in Public Safety Telecommunicators:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Ocean City, NJ 70 1.78 2.77 $ 24.52 $ 50,990
Hattiesburg, MS 110 1.75 2.71 $ 16.39 $ 34,100
Anniston-Oxford-Jacksonville, AL 70 1.62 2.52 $ 17.56 $ 36,520
Carbondale-Marion, IL 80 1.57 2.43 $ 24.25 $ 50,450
Charleston, WV 160 1.55 2.41 $ 18.57 $ 38,630
Mobile, AL 260 1.51 2.35 $ 17.72 $ 36,850
Tuscaloosa, AL 150 1.48 2.30 $ 22.04 $ 45,840
Wenatchee, WA 70 1.46 2.27 $ 31.61 $ 65,740
Kingston, NY 80 1.45 2.25 $ 25.88 $ 53,830
Gadsden, AL 50 1.43 2.22 $ 15.98 $ 33,230