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Occupational Employment and Wage Statistics
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Occupational Employment and Wages, May 2021

43-9041 Insurance Claims and Policy Processing Clerks

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives. Excludes “Claims Adjusters, Examiners, and Investigators” (13-1031).


National estimates for Insurance Claims and Policy Processing Clerks
Industry profile for Insurance Claims and Policy Processing Clerks
Geographic profile for Insurance Claims and Policy Processing Clerks

National estimates for Insurance Claims and Policy Processing Clerks:

Employment estimate and mean wage estimates for Insurance Claims and Policy Processing Clerks:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
218,300 1.5 % $ 22.02 $ 45,790 0.5 %

Percentile wage estimates for Insurance Claims and Policy Processing Clerks:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $ 14.43 $ 17.89 $ 21.89 $ 23.49 $ 29.52
Annual Wage (2) $ 30,010 $ 37,200 $ 45,520 $ 48,860 $ 61,400


Industry profile for Insurance Claims and Policy Processing Clerks:

Industries with the highest published employment and wages for Insurance Claims and Policy Processing Clerks are provided. For a list of all industries with employment in Insurance Claims and Policy Processing Clerks, see the Create Customized Tables function.

Industries with the highest levels of employment in Insurance Claims and Policy Processing Clerks:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Insurance Carriers 90,810 7.56 $ 22.44 $ 46,680
Agencies, Brokerages, and Other Insurance Related Activities 90,490 7.43 $ 22.14 $ 46,060
Management of Companies and Enterprises 6,840 0.27 $ 22.35 $ 46,490
Offices of Physicians 4,460 0.17 $ 18.09 $ 37,630
Employment Services 3,000 0.09 $ 20.81 $ 43,280

Industries with the highest concentration of employment in Insurance Claims and Policy Processing Clerks:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Insurance Carriers 90,810 7.56 $ 22.44 $ 46,680
Agencies, Brokerages, and Other Insurance Related Activities 90,490 7.43 $ 22.14 $ 46,060
Insurance and Employee Benefit Funds 120 1.39 $ 22.54 $ 46,890
Office Administrative Services 2,650 0.54 $ 21.29 $ 44,280
Management of Companies and Enterprises 6,840 0.27 $ 22.35 $ 46,490

Top paying industries for Insurance Claims and Policy Processing Clerks:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Community Food and Housing, and Emergency and Other Relief Services (8) (8) $ 38.55 $ 80,180
Postal Service (federal government) 30 0.01 $ 29.77 $ 61,920
Civic and Social Organizations (8) (8) $ 28.89 $ 60,090
Securities, Commodity Contracts, and Other Financial Investments and Related Activities 340 0.04 $ 26.32 $ 54,740
Residential Building Construction (8) (8) $ 26.07 $ 54,220


Geographic profile for Insurance Claims and Policy Processing Clerks:

States and areas with the highest published employment, location quotients, and wages for Insurance Claims and Policy Processing Clerks are provided. For a list of all areas with employment in Insurance Claims and Policy Processing Clerks, see the Create Customized Tables function.



Map of employment of insurance claims and policy processing clerks by state, May 2021


States with the highest employment level in Insurance Claims and Policy Processing Clerks:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 23,810 1.44 0.93 $ 24.44 $ 50,830
Texas 20,990 1.72 1.11 $ 21.83 $ 45,410
Florida 15,910 1.85 1.19 $ 20.11 $ 41,820
Ohio 10,300 1.98 1.28 $ 21.63 $ 44,990
Tennessee 9,210 3.08 1.99 $ 18.68 $ 38,850


Map of location quotient of insurance claims and policy processing clerks by state, May 2021


States with the highest concentration of jobs and location quotients in Insurance Claims and Policy Processing Clerks:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Nebraska 3,480 3.63 2.34 $ 19.32 $ 40,180
Tennessee 9,210 3.08 1.99 $ 18.68 $ 38,850
Wisconsin 8,360 3.04 1.96 $ 20.83 $ 43,330
Wyoming 760 2.92 1.89 $ 18.90 $ 39,310
Iowa 4,110 2.76 1.78 $ 21.51 $ 44,740


Map of annual mean wages of insurance claims and policy processing clerks by state, May 2021


Top paying states for Insurance Claims and Policy Processing Clerks:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 250 0.37 0.24 $ 27.27 $ 56,720
Connecticut 3,230 2.05 1.32 $ 27.26 $ 56,690
Massachusetts 5,120 1.51 0.97 $ 25.86 $ 53,780
Washington 3,450 1.08 0.69 $ 25.73 $ 53,520
Maryland 1,850 0.73 0.47 $ 25.41 $ 52,840



Map of employment of insurance claims and policy processing clerks by area, May 2021


Metropolitan areas with the highest employment level in Insurance Claims and Policy Processing Clerks:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Dallas-Fort Worth-Arlington, TX 7,720 2.15 1.39 $ 23.13 $ 48,100
New York-Newark-Jersey City, NY-NJ-PA 7,530 0.87 0.56 $ 26.33 $ 54,770
Los Angeles-Long Beach-Anaheim, CA 7,470 1.31 0.84 $ 24.90 $ 51,800
Chicago-Naperville-Elgin, IL-IN-WI 6,240 1.48 0.95 $ 22.40 $ 46,590
Phoenix-Mesa-Scottsdale, AZ 5,780 2.73 1.76 $ 20.10 $ 41,800
San Antonio-New Braunfels, TX 4,750 4.76 3.07 $ 21.43 $ 44,570
Nashville-Davidson--Murfreesboro--Franklin, TN 4,700 4.81 3.10 $ 18.99 $ 39,500
Atlanta-Sandy Springs-Roswell, GA 4,390 1.70 1.10 $ 23.09 $ 48,030
Minneapolis-St. Paul-Bloomington, MN-WI 4,230 2.32 1.50 $ 23.63 $ 49,140
Tampa-St. Petersburg-Clearwater, FL 3,990 3.09 2.00 $ 20.44 $ 42,520


Map of location quotient of insurance claims and policy processing clerks by area, May 2021


Metropolitan areas with the highest concentration of jobs and location quotients in Insurance Claims and Policy Processing Clerks:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Green Bay, WI 1,490 9.04 5.83 $ 18.44 $ 38,350
Wausau, WI 480 6.99 4.51 $ 20.65 $ 42,950
Cheyenne, WY 280 6.13 3.95 $ 18.58 $ 38,640
Carbondale-Marion, IL 310 6.04 3.90 $ 15.45 $ 32,130
Olympia-Tumwater, WA 670 5.94 3.84 $ 26.20 $ 54,500
Des Moines-West Des Moines, IA 1,940 5.45 3.51 $ 22.96 $ 47,750
Danville, IL 120 4.94 3.19 $ 17.41 $ 36,200
Portland-South Portland, ME 960 4.84 3.12 $ 22.19 $ 46,150
Omaha-Council Bluffs, NE-IA 2,250 4.83 3.12 $ 19.52 $ 40,600
Nashville-Davidson--Murfreesboro--Franklin, TN 4,700 4.81 3.10 $ 18.99 $ 39,500