Labor productivity—defined as output per hour—rose in 15 of the 25 service-providing industries studied in 2014. In each of the industries where productivity increased, output grew while hours worked either declined or increased more slowly. Productivity grew more than 7.0 percent in three industries: radio and television broadcasting, cable and other subscription programming, and drycleaning and laundry services. In air transportation and natural gas distribution, output grew more than 2.0 percent, but productivity fell because hours increased more.
Radio and television broadcasting
Cable and other subscription programming
Drycleaning and laundry services
Travel arrangement and reservation services
Wireless telecommunications carriers
General freight trucking, long-distance
Accounting and bookkeeping services
General freight trucking, local
Power generation and supply
Medical and diagnostic laboratories
Truck, trailer, and RV rental and leasing
Water, sewage and other systems
Warehousing and storage
Wired telecommunications carriers
Automotive repair and maintenance
Natural gas distribution
Couriers and messengers
In radio and television broadcasting, output rose 6.1 percent in 2014, while hours fell 3.1 percent, resulting in a 9.5-percent gain in productivity. Productivity increased 8.3 percent in cable and other subscription programming, as output rose 5.3 percent and hours fell 2.8 percent.
Productivity fell 8.3 percent in engineering services, as output fell 6.7 percent and hours rose 1.8 percent.
Productivity rose in industries above the diagonal line, where the change in output is greater than the change in hours. Productivity fell in the industries below the diagonal line. The farther an industry’s marker is from the diagonal line, the larger the change in productivity.
These data are from the Labor Productivity and Costs program. Data are preliminary and may be revised. To learn more, see "Productivity and Costs by Industry: Selected Service-Providing Industries, 2014" (HTML) (PDF).
Bureau of Labor Statistics, U.S. Department of Labor, The Economics Daily, Radio and television broadcasting and cable see largest productivity increases in 2014 at https://www.bls.gov/opub/ted/2015/radio-and-television-broadcasting-and-cable-see-largest-productivity-increases-in-2014.htm (visited November 29, 2023).