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News Release Information

26-1198-PHI
Friday, July 10, 2026

Contacts Technical information: Media contact:

Occupational Employment and Wages in Roanoke — May 2025

Workers in the Roanoke, VA Metropolitan Statistical Area had an average (mean) hourly wage of $29.13 in May 2025, compared to the nationwide average of $33.54, the U.S. Bureau of Labor Statistics reported today. Regional Commissioner Lori Keller noted that higher paying major occupational groups included management ($61.74), healthcare practitioners and technical ($53.78), and legal ($51.14). Lower paying occupations included food preparation and serving related ($16.96), personal care and service ($17.35), and building and grounds cleaning and maintenance ($17.64). (See table A.)

Occupational groups with the highest employment shares in the Roanoke area included office and administrative support (11.5 percent), sales and related (9.3 percent), and transportation and material moving (9.2 percent). Major occupational groups on the lower end of local employment included legal (0.7 percent); life, physical, and social science (0.7 percent); and arts, design, entertainment, sports, and media (1.2 percent).

Table A. Occupational employment and wages by major occupational group, United States and the Roanoke metropolitan area, May 2025
Major occupational group Percent of total employment Mean hourly wage ($)
United States Roanoke United States Roanoke

Total, all occupations

100.0 100.0 33.54 29.13

Management

7.2 4.9 69.84 61.74

Business and financial operations

6.8 5.9 45.78 38.11

Computer and mathematical

3.4 1.9 57.73 48.29

Architecture and engineering

1.7 1.4 51.36 43.12

Life, physical, and social science

0.9 0.7 45.48 40.08

Community and social service

1.7 1.7 30.49 27.48

Legal

0.8 0.7 67.07 51.14

Educational instruction and library

5.9 5.3 32.47 27.12

Arts, design, entertainment, sports, and media

1.3 1.2 38.36 26.28

Healthcare practitioners and technical

6.3 8.7 52.26 53.78

Healthcare support

5.1 4.4 19.62 18.30

Protective service

2.4 2.8 29.19 24.47

Food preparation and serving related

8.8 8.1 17.86 16.96

Building and grounds cleaning and maintenance

2.9 2.9 19.66 17.64

Personal care and service

2.1 2.3 19.74 17.35

Sales and related

8.6 9.3 26.43 22.70

Office and administrative support

11.4 11.5 24.79 22.75

Farming, fishing, and forestry

0.3 0.1 19.96 20.77

Construction and extraction

4.1 4.5 31.42 25.27

Installation, maintenance, and repair

3.9 4.4 30.44 28.40

Production

5.5 8.1 24.81 23.38

Transportation and material moving

8.8 9.2 23.96 21.60

One occupational group—office and administrative support—was chosen to illustrate the diversity of data available for any of the 22 major occupational categories. Roanoke had 17,640 jobs in office and administrative support, accounting for 11.5 percent of local area employment, compared to the 11.4-percent share nationally. The average hourly wage for this occupational group locally was $22.75, compared to the national wage of $24.79.

Some of the larger detailed occupations within the office and administrative support group included customer service representatives (2,760) and office clerks (2,210). Among the higher paying jobs in this group were first-line supervisors of office and administrative support workers ($32.41) and executive secretaries and executive administrative assistants ($32.38). (See chart 1.) At the lower end of the wage scale were hotel, motel, and resort desk clerks ($14.63) and receptionists and information clerks ($16.52). (Detailed data for the office and administrative occupations are presented in table 1; for a complete listing of detailed occupations available go to data.bls.gov/oes/#/area/0040220/2025.)

Location quotients allow us to explore the occupational make-up of a metropolitan area by comparing the composition of jobs in an area relative to the national average. (See table 1.) For example, a location quotient of 2.00 indicates that an occupation accounts for twice the share of employment in the area than it does nationally. In the Roanoke area, above-average concentrations of employment were found in some of the occupations within the office and administrative support group. For instance, postal service mail sorters, processors, and processing machine operators were employed at 2.16 times the national rate in Roanoke, and medical secretaries and administrative assistants, at 1.66 times the U.S. average. Customer service representatives had a location quotient of 1.08 in Roanoke, indicating that this particular occupation’s local and national employment shares were similar.

The statistics in this release are from the Occupational Employment and Wage Statistics (OEWS) survey, a cooperative effort between BLS and the State Workforce Agencies (SWAs). BLS funds the survey and provides the procedures and technical support. State Workforce Agencies collect most of the data: in this case, Virginia Works.

Federal Government Shutdown

Because of the lapse in federal appropriations from October 1 through November 12, 2025, additional collection and processing time were required for the May 2025 OEWS survey panel once appropriations resumed. The response rate for the May 2025 survey panel was within the normal range and no additional modifications to the OEWS methodology and procedures were necessary as a result of the shutdown.


Technical Note

The Occupational Employment and Wage Statistics (OEWS) survey is a semiannual survey measuring occupational employment and wage rates for wage and salary workers in nonfarm establishments in the United States. The OEWS data available from BLS include cross-industry occupational employment and wage estimates for the nation; over 530 areas, including states and the District of Columbia, metropolitan statistical areas (MSAs), nonmetropolitan areas, and territories; national industry-specific estimates at the NAICS sector, 3-digit, most 4-digit, and selected 5- and 6-digit industry levels; and national estimates by ownership across all industries and for schools and hospitals. Full OEWS data tables are available online.

Additional information about the OEWS estimates and methodology is available in the national Technical Notes. The overall national response rate for the six panels, based on the 50 states and the District of Columbia, is 66.2 percent based on establishments and 67.2 percent based on weighted sampled employment. Sample sizes and response rates by metropolitan and nonmetropolitan area are available on the Additional OEWS data sets page.

Metropolitan area definitions

The substate area data published in this release reflect the standards and definitions established by the U.S. Office of Management and Budget.

The Roanoke, VA Metropolitan Statistical Area includes Botetourt County, Craig County, Franklin County, Roanoke County, Roanoke city, and Salem city.

For more information

Answers to frequently asked questions about the OEWS data, as well as general program documentation, are available on the OEWS website.

If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.

Table 1. Employment and wage data for office and administrative support occupations, Roanoke metropolitan area, May 2025
Occupation (1) Employment Mean wages ($)
Level (2) Location quotient (3) Hourly Annual (4)

Office and administrative support occupations

17,640 1 22.75 47,330

First-line supervisors of office and administrative support workers

1,460 1.03 32.41 67,410

Bill and account collectors

230 1.49 18.58 38,650

Billing and posting clerks

250 0.63 22.47 46,740

Bookkeeping, accounting, and auditing clerks

1,230 0.90 23.46 48,790

Payroll and timekeeping clerks

140 0.96 25.95 53,980

Procurement clerks

30 0.58 23.77 49,450

Tellers

370 1.13 19.00 39,530

Brokerage clerks

40 1.23 26.87 55,890

Court, municipal, and license clerks

180 1.00 22.07 45,900

Customer service representatives

2,760 1.08 21.28 44,250

Eligibility interviewers, government programs

140 0.89 22.44 46,670

File clerks

50 0.65 17.50 36,400

Hotel, motel, and resort desk clerks

260 0.99 14.63 30,420

Interviewers, except eligibility and loan

40 0.28 20.24 42,100

Library assistants, clerical

70 0.87 16.86 35,060

Loan interviewers and clerks

200 1.23 23.72 49,340

Order clerks

80 1.14 20.89 43,440

Human resources assistants, except payroll and timekeeping

90 0.99 21.78 45,310

Receptionists and information clerks

980 1.09 16.52 34,370

Information and record clerks, all other

150 1.09 23.40 48,660

Cargo and freight agents

50 0.54 24.02 49,970

Couriers and messengers

60 0.92 16.86 35,060

Public safety telecommunicators

150 1.48 24.06 50,040

Dispatchers, except police, fire, and ambulance

250 1.24 24.24 50,420

Postal service clerks

60 0.84 30.41 63,260

Postal service mail carriers

360 1.11 30.11 62,620

Postal service mail sorters, processors, and processing machine operators

230 2.16 29.27 60,880

Production, planning, and expediting clerks

440 1.14 26.00 54,070

Shipping, receiving, and inventory clerks

850 1.06 22.02 45,810

Weighers, measurers, checkers, and samplers, recordkeeping

50 1.04 19.11 39,740

Executive secretaries and executive administrative assistants

230 0.51 32.38 67,360

Legal secretaries and administrative assistants

100 0.68 25.38 52,780

Medical secretaries and administrative assistants

1,580 1.66 19.43 40,400

Secretaries and administrative assistants, except legal, medical, and executive

1,230 0.73 21.88 45,520

Data entry keyers

70 0.54 19.74 41,060

Insurance claims and policy processing clerks

130 0.61 21.39 44,480

Mail clerks and mail machine operators, except postal service

50 0.84 17.16 35,680

Office clerks, general

2,210 0.90 21.61 44,950

Office and administrative support workers, all other

590 3.10 25.99 54,060

Footnotes:
(1) For a complete listing of all detailed occupations in the Roanoke, VA Metropolitan Statistical Area, see https://data.bls.gov/oes/#/area/0040220/2025.
(2) Estimates for detailed occupations may not sum to the totals due to rounding, and because the totals may include occupations that are not shown separately. Estimates do not include self-employed workers.
(3) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.
(4) Annual wages have been calculated by multiplying the hourly mean wage by a 'year-round, full-time' hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

 

Last Modified Date: Friday, July 10, 2026