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Thursday, June 10, 2021
Workers in the Phoenix-Mesa-Scottsdale, AZ Metropolitan Statistical Area had an average (mean) hourly wage of $26.38 in May 2020, 3 percent below the nationwide average of $27.07, the U.S. Bureau of Labor Statistics reported today. Regional Commissioner Chris Rosenlund noted that, after testing for statistical significance, wages in the local area were higher than their respective national averages in 2 of the 22 major occupational groups: food preparation and serving related, and personal care and service. Twelve groups had significantly lower wages than their respective national averages, including legal; life, physical, and social science; and educational instruction and library.
When compared to the nationwide distribution, Phoenix area employment was more highly concentrated in 5 of the 22 occupational groups, including office and administrative support, business and financial operations, and construction and extraction. Eight groups had employment shares significantly below their national representation, including production; educational instruction and library; and life, physical, and social science. (See table A.)
|Major occupational group||Percent of total employment||Mean hourly wage|
|United States||Phoenix||United States||Phoenix||Percent difference (1)|
Total, all occupations
Business and financial operations
Computer and mathematical
Architecture and engineering
Life, physical, and social science
Community and social service
Educational instruction and library
Arts, design, entertainment, sports, and media
Healthcare practitioners and technical
Food preparation and serving related
Building and grounds cleaning and maintenance
Personal care and service
Sales and related
Office and administrative support
Farming, fishing, and forestry
Construction and extraction
Installation, maintenance, and repair
Transportation and material moving
One occupational group—office and administrative support—was chosen to illustrate the diversity of data available for any of the 22 major occupational categories. Phoenix had 322,150 jobs in office and administrative support, accounting for 15.3 percent of local area employment, significantly higher than the 13.3-percent share nationally. The average hourly wage for this occupational group locally was $20.25, compared to the national wage of $20.38.
Some of the larger detailed occupations within the office and administrative support group included customer service representatives (84,900), general office clerks (33,140), and secretaries and administrative assistants, except legal, medical, and executive (28,550). Among the higher-paying jobs in this group were executive secretaries and executive administrative assistants and first-line supervisors of office and administrative support workers, with mean hourly wages of $30.02 and $29.32, respectively. At the lower end of the wage scale were hotel, motel, and resort desk clerks ($13.48) and mail clerks and mail machine operators, except postal service ($14.94). (Detailed data for the office and administrative support occupations are presented in table 1; for a complete listing of detailed occupations available go to www.bls.gov/oes/current/oes_38060.htm.)
Location quotients allow us to explore the occupational make-up of a metropolitan area by comparing the composition of jobs in an area relative to the national average. (See table 1.) For example, a location quotient of 2.0 indicates that an occupation accounts for twice the share of employment in the area than it does nationally. In the Phoenix area, above-average concentrations of employment were found in some of the occupations within the office and administrative support group. For instance, bill and account collectors were employed at 2.4 times the national rate in Phoenix, and loan interviewers and clerks, at 2.0 times the U.S. average. Receptionists and information clerks had a location quotient of 1.0 in Phoenix, indicating that this particular occupation’s local and national employment shares were similar.
These statistics are from the Occupational Employment and Wage Statistics (OEWS) survey, a federal-state cooperative program between BLS and State Workforce Agencies, in this case, the Arizona Office of Economic Opportunity.
The Occupational Employment Statistics (OES) program has changed its name to Occupational Employment and Wage Statistics (OEWS) to better reflect the range of data available from the program. Data released on or after March 31, 2021, will reflect the new program name. Webpages, publications, and other materials associated with previous data releases will retain the Occupational Employment Statistics name.Coronavirus (COVID-19) Impact on May 2020 Occupational Employment and Wage Statistics
Due to features of the OEWS methodology, the May 2020 OEWS estimates do not fully reflect the impact of the COVID-19 pandemic. The May 2020 OEWS estimates are based on survey panels collected for May 2020, November 2019, May 2019, November 2018, May 2018, and November 2017. Because 5 of the 6 survey panels used to produce the estimates date from before the COVID-19 pandemic, only the most recent (May 2020) survey panel reflects changes in occupational proportions related to the COVID-19 pandemic.
The May 2020 OEWS employment estimates are benchmarked to the average of May 2020 and November 2019 employment from the Quarterly Census of Employment and Wages (QCEW). Although the May 2020 QCEW data reflect the early employment effects of the COVID-19 pandemic, the November 2019 QCEW employment data precede the pandemic, and therefore do not reflect its impact.
In addition, as a result of the pandemic, response rates for the November 2019 and May 2020 panels were lower in some areas. Lower response rates may negatively affect data availability and data quality. More information is available at www.bls.gov/covid19/effects-of-covid-19-pandemic-on-occupational-employment-and-wage-statistics.htm.Implementing the 2018 Standard Occupational Classification (SOC) System
With the May 2019 estimates, the OEWS program began implementing the 2018 Standard Occupational Classification (SOC) system. Because the May 2019 and May 2020 estimates are based on a combination of survey data collected using the 2010 SOC and survey data collected using the 2018 SOC, these estimates use a hybrid of the two classification systems that contains some combinations of occupations that are not found in either the 2010 or 2018 SOC. This is the second and final year that the hybrid occupational structure will be used. The May 2021 estimates, to be published in Spring 2022, will be the first OEWS estimates based entirely on survey data collected using the 2018 SOC. For more information on the occupational classification system used in the May 2019 and May 2020 estimates, please see www.bls.gov/oes/soc_2018.htm and www.bls.gov/oes/oes_ques.htm#qf10.Upcoming Changes to the Occupational Employment and Wage Statistics Methodology
With the May 2021 estimates, to be released in Spring 2022, the OEWS program plans to begin using a new estimation methodology. The new model-based methodology, called MB3, has advantages over the existing methodology, as described in the Monthly Labor Review article at www.bls.gov/opub/mlr/2019/article/model-based-estimates-for-the-occupational-employment-statistics-program.htm. OEWS estimates for the years 2015-2018 were recalculated using the new estimation methodology and are available as research estimates at www.bls.gov/oes/oes-mb3-methods.htm.
The Occupational Employment and Wage Statistics (OEWS) survey is a semiannual survey measuring occupational employment and wage rates for wage and salary workers in nonfarm establishments in the United States. The OEWS data available from BLS include cross-industry occupational employment and wage estimates for the nation; over 580 areas, including states and the District of Columbia, metropolitan statistical areas (MSAs), nonmetropolitan areas, and territories; national industry-specific estimates at the NAICS sector, 3-digit, most 4-digit, and selected 5- and 6-digit industry levels, and national estimates by ownership across all industries and for schools and hospitals. OEWS data are available at www.bls.gov/oes/tables.htm.
The OEWS survey is a cooperative effort between BLS and the State Workforce Agencies (SWAs). BLS funds the survey and provides the procedures and technical support, while the State Workforce Agencies collect most of the data. OEWS estimates are constructed from a sample of about 1.1 million establishments. Each year, two semiannual panels of approximately 180,000 to 185,000 sampled establishments are contacted, one panel in May and the other in November. Responses are obtained by mail, Internet or other electronic means, email, telephone, or personal visit. The May 2020 estimates are based on responses from six semiannual panels collected over a 3-year period: May 2020, November 2019, May 2019, November 2018, May 2018, and November 2017. The unweighted sample employment of 83 million across all six semiannual panels represents approximately 56 percent of total national employment. The overall national response rate for the six panels, based on the 50 states and the District of Columbia, is 69 percent based on establishments and 66 percent based on weighted sampled employment. The sample in the Phoenix-Mesa-Scottsdale, AZ Metropolitan Statistical Area included 7,306 establishments with a response rate of 74 percent. For more information about OEWS concepts and methodology, go to www.bls.gov/oes/current/oes_tec.htm.
A value that is statistically different from another does not necessarily mean that the difference has economic or practical significance. Statistical significance is concerned with the ability to make confident statements about a universe based on a sample. It is entirely possible that a large difference between two values is not significantly different statistically, while a small difference is, since both the size and heterogeneity of the sample affect the relative error of the data being tested.
Metropolitan area definitions
The substate area data published in this release reflect the standards and definitions established by the U.S. Office of Management and Budget.
The Phoenix-Mesa-Scottsdale, AZ Metropolitan Statistical Area includes Maricopa and Pinal Counties.
For more information
Answers to frequently asked questions about the OEWS data are available at www.bls.gov/oes/oes_ques.htm. Detailed information about the OEWS program is available at www.bls.gov/oes/oes_doc.htm.
Information in this release will be made available to individuals with sensory impairments upon request. Voice phone: (202) 691-5200; Federal Relay Service: (800) 877-8339.
|Occupation (1)||Employment||Mean wages|
|Level (2)||Location quotient (3)||Hourly||Annual (4)|
Office and administrative support occupations
First-line supervisors of office and administrative support workers
Switchboard operators, including answering service
Communications equipment operators, all other
Bill and account collectors
Billing and posting clerks
Bookkeeping, accounting, and auditing clerks
Gambling cage workers
Payroll and timekeeping clerks
Financial clerks, all other
Court, municipal, and license clerks
Credit authorizers, checkers, and clerks
Customer service representatives
Eligibility interviewers, government programs
Hotel, motel, and resort desk clerks
Interviewers, except eligibility and loan
Library assistants, clerical
Loan interviewers and clerks
Human resources assistants, except payroll and timekeeping
Receptionists and information clerks
Reservation and transportation ticket agents and travel clerks
Information and record clerks, all other
Cargo and freight agents
Couriers and messengers
Public safety telecommunicators
Dispatchers, except police, fire, and ambulance
Meter readers, utilities
Postal service clerks
Postal service mail carriers
Postal service mail sorters, processors, and processing machine operators
Production, planning, and expediting clerks
Shipping, receiving, and inventory clerks
Weighers, measurers, checkers, and samplers, recordkeeping
Executive secretaries and executive administrative assistants
Legal secretaries and administrative assistants
Medical secretaries and administrative assistants
Secretaries and administrative assistants, except legal, medical, and executive
Data entry keyers
Word processors and typists
Insurance claims and policy processing clerks
Mail clerks and mail machine operators, except postal service
Office clerks, general
Office machine operators, except computer
Proofreaders and copy markers
Office and administrative support workers, all other
Last Modified Date: Thursday, June 10, 2021