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Administrative Services and Facilities Managers

Summary

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Quick Facts: Administrative Services and Facilities Managers
2022 Median Pay $101,870 per year
$48.98 per hour
Typical Entry-Level Education Bachelor's degree
Work Experience in a Related Occupation Less than 5 years
On-the-job Training None
Number of Jobs, 2022 377,800
Job Outlook, 2022-32 5% (Faster than average)
Employment Change, 2022-32 19,900

What Administrative Services and Facilities Managers Do

Administrative services and facilities managers plan, direct, and coordinate activities that help an organization run efficiently.

Work Environment

Most administrative services and facilities managers work full time, and some work more than 40 hours per week.

How to Become an Administrative Services or Facilities Manager

Although administrative services and facilities managers’ educational requirements vary by organization and the work they do, these workers typically need a bachelor’s degree and related work experience.

Pay

The median annual wage for administrative services managers was $103,330 in May 2022.

The median annual wage for facilities managers was $99,030 in May 2022.

Job Outlook

Overall employment of administrative services and facilities managers is projected to grow 5 percent from 2022 to 2032, faster than the average for all occupations.

About 31,400 openings for administrative services and facilities managers are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

State & Area Data

Explore resources for employment and wages by state and area for administrative services and facilities managers.

Similar Occupations

Compare the job duties, education, job growth, and pay of administrative services and facilities managers with similar occupations.

More Information, Including Links to O*NET

Learn more about administrative services and facilities managers by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.

What Administrative Services and Facilities Managers Do About this section

Administrative services managers
Administrative services managers plan, coordinate, and direct a broad range of services that allow organizations to operate efficiently.

Administrative services and facilities managers plan, direct, and coordinate activities that help an organization run efficiently.

Duties

Administrative services and facilities managers typically do the following:

  • Supervise staff
  • Set goals and deadlines for their department or facility
  • Recommend changes to policies or procedures in order to improve operations, such as reassessing supplies or recordkeeping
  • Monitor facilities to make sure that they remain safe, secure, and well maintained
  • Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems
  • Make sure that facilities meet environmental, health, and security standards and comply with regulations

Administrative services managers oversee one or more office support services for an organization. In a large organization, these workers may specialize in an area such as recordkeeping or mail distribution. In a small organization, they may direct all support services and may be called the business office manager

Specific tasks for administrative services managers may vary. For example, these workers might be responsible for ensuring that an organization has the supplies and services it needs. Other tasks might include examining energy consumption patterns, technology use, and office equipment and planning for future upgrades. 

Records and information managers develop, monitor, and manage an organization’s records. They provide information to chief executives and ensure that employees follow records and information management guidelines. They may direct the operations of onsite or offsite records facilities. These managers also work closely with an organization’s attorneys and its technology and business operations staff. Records and information managers do not handle medical records, which are administered by medical and health services managers.

Facilities managers oversee buildings, grounds, equipment, and supplies. Their responsibilities cover several categories, including operations, maintenance, and planning and managing projects. For example, facilities managers may oversee renovation projects to improve efficiency or to meet regulations and environmental, health, and security standards. In addition, they continually monitor facilities to ensure that the premises are safe, secure, and well maintained.

Facilities managers also direct staff, including grounds maintenance workers, janitors and building cleaners, and general maintenance and repair workers.

Work Environment About this section

Administrative services managers
Administrative services managers spend much of their day in an office.

Administrative services managers held about 250,800 jobs in 2022. The largest employers of administrative services managers were as follows:

Professional, scientific, and technical services 14%
Healthcare and social assistance 12
Educational services; state, local, and private 12
Finance and insurance 9
Local government, excluding education and hospitals 8

Facilities managers held about 127,000 jobs in 2022. The largest employers of facilities managers were as follows:

Educational services; state, local, and private 13%
Manufacturing 11
Healthcare and social assistance 10
Local government, excluding education and hospitals 7
Administrative and support and waste management and remediation services 7

Administrative services and facilities managers spend much of their day in an office. They may observe workers throughout the building, go outdoors to supervise groundskeeping activities, or visit other facilities they direct.

Work Schedules

Most administrative services and facilities managers work full time, and some work more than 40 hours per week. Facilities managers often are on call to address problems that arise at all hours.

How to Become an Administrative Services or Facilities Manager About this section

Administrative services managers
In managing workers and coordinating administrative duties, administrative services managers must show leadership ability.

Educational requirements for administrative services and facilities managers vary by organization and the work they do. But these workers typically need a bachelor’s degree and related work experience.

Education

Administrative services and facilities managers typically need a bachelor’s degree, often in business or a related field. However, some people enter the occupation with a high school diploma.

Work Experience

Administrative services and facilities managers must have related work experience that reflects managerial and leadership abilities. Facilities managers should have experience in business operations, project management, and building maintenance, such as from having worked as a general maintenance and repair worker or a cost estimator. Records and information managers should have administrative or business operations experience involving recordkeeping. Records and information managers in the legal field often must have experience as a paralegal or legal assistant.

Licenses, Certifications, and Registrations

Although it is not required, professional certification may give candidates an advantage when applying for jobs.

Several professional associations for administrative services and facilities managers offer certifications. Some associations, including the International Facility Management Association (IFMA), offer certification that specializes in facility management. Others offering certification include the Institute of Certified Records Managers (ICRM), for records and information managers, and the ARMA International for those specializing in information governance.

Important Qualities

Analytical skills. Administrative services and facilities managers must be able to review an organization’s procedures for ways to improve efficiency.

Communication skills. Administrative services and facilities managers often work with others. They must be able to convey ideas clearly, both orally and in writing.

Detail oriented. Administrative services and facilities managers must pay attention to details across a range of tasks, such as ensuring that the organization complies with building codes and managing the process of buying equipment.

Leadership skills. In directing workers and coordinating organizational duties, administrative services and facilities managers must be able to motivate employees and handle problems that arise.

Pay About this section

Administrative Services and Facilities Managers

Median annual wages, May 2022

Operations specialties managers

$130,950

Administrative services managers

$103,330

Administrative services and facilities managers

$101,870

Facilities managers

$99,030

Total, all occupations

$46,310

 

The median annual wage for administrative services managers was $103,330 in May 2022. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $59,070, and the highest 10 percent earned more than $178,870.

The median annual wage for facilities managers was $99,030 in May 2022. The lowest 10 percent earned less than $59,280, and the highest 10 percent earned more than $164,080.

In May 2022, the median annual wages for administrative services managers in the top industries in which they worked were as follows:

Finance and insurance $122,060
Professional, scientific, and technical services 114,680
Local government, excluding education and hospitals 105,180
Educational services; state, local, and private 97,450
Healthcare and social assistance 93,170

In May 2022, the median annual wages for facilities managers in the top industries in which they worked were as follows:

Manufacturing $115,990
Local government, excluding education and hospitals 99,670
Educational services; state, local, and private 96,720
Administrative and support and waste management and remediation services 95,780
Healthcare and social assistance 88,760

Most administrative services and facilities managers work full time, and some work more than 40 hours per week. Facilities managers often are on call to address problems that arise at all hours.

Job Outlook About this section

Administrative Services and Facilities Managers

Percent change in employment, projected 2022-32

Operations specialties managers

11%

Administrative services managers

6%

Administrative services and facilities managers

5%

Facilities managers

5%

Total, all occupations

3%

 

Overall employment of administrative services and facilities managers is projected to grow 5 percent from 2022 to 2032, faster than the average for all occupations.

About 31,400 openings for administrative services and facilities managers are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

Employment

A continuing focus on the environmental impact and energy efficiency of buildings will keep facilities managers in demand. Improving energy efficiency can reduce costs and often is required by regulation. For example, building codes typically ensure that buildings meet environmental standards. Facilities managers will be needed to oversee these improvements in a wide range of areas, from heating and air-conditioning systems to roofing. In addition, facilities managers will be needed to plan for natural disasters, ensuring that any damage to a building will be minimal and that the organization can get back to work quickly.

Demand for administrative services managers is expected to be particularly strong for those working in records and information management. As cloud computing continues to expand, these workers will have a critical role in helping organizations develop new records and information management practices and in maintaining data security.

Employment projections data for administrative services and facilities managers, 2022-32
Occupational Title SOC Code Employment, 2022 Projected Employment, 2032 Change, 2022-32 Employment by Industry
Percent Numeric

SOURCE: U.S. Bureau of Labor Statistics, Employment Projections program

Administrative services and facilities managers

11-3010 377,800 397,700 5 19,900 Get data

Administrative services managers

11-3012 250,800 264,900 6 14,000 Get data

Facilities managers

11-3013 127,000 132,800 5 5,800 Get data

State & Area Data About this section

Occupational Employment and Wage Statistics (OEWS)

The Occupational Employment and Wage Statistics (OEWS) program produces employment and wage estimates annually for over 800 occupations. These estimates are available for the nation as a whole, for individual states, and for metropolitan and nonmetropolitan areas. The link(s) below go to OEWS data maps for employment and wages by state and area.

Projections Central

Occupational employment projections are developed for all states by Labor Market Information (LMI) or individual state Employment Projections offices. All state projections data are available at www.projectionscentral.org. Information on this site allows projected employment growth for an occupation to be compared among states or to be compared within one state. In addition, states may produce projections for areas; there are links to each state’s websites where these data may be retrieved.

CareerOneStop

CareerOneStop includes hundreds of occupational profiles with data available by state and metro area. There are links in the left-hand side menu to compare occupational employment by state and occupational wages by local area or metro area. There is also a salary info tool to search for wages by zip code.

Similar Occupations About this section

This table shows a list of occupations with job duties that are similar to those of administrative services and facilities managers.

Occupation Job Duties ENTRY-LEVEL EDUCATION Help on Entry-Level Education 2022 MEDIAN PAY Help on Median Pay
Compensation and benefits managers Compensation and Benefits Managers

Compensation and benefits managers plan, develop, and oversee programs to pay employees.

Bachelor's degree $131,280
Cost estimators Cost Estimators

Cost estimators collect and analyze data in order to assess the time, money, materials, and labor required to make a product or provide a service.

Bachelor's degree $71,200
Human resources managers Human Resources Managers

Human resources managers plan, coordinate, and direct the administrative functions of an organization.

Bachelor's degree $130,000
Management analysts Management Analysts

Management analysts recommend ways to improve an organization’s efficiency.

Bachelor's degree $95,290
Meeting, convention, and event planners Meeting, Convention, and Event Planners

Meeting, convention, and event planners arrange all aspects of events and professional gatherings.

Bachelor's degree $52,560
Postsecondary education administrators Postsecondary Education Administrators

Postsecondary education administrators oversee student services, academics, and faculty research at colleges and universities.

Master's degree $99,940
Property and community association managers Property, Real Estate, and Community Association Managers

Property, real estate, and community association managers oversee many aspects of residential, commercial, or industrial properties.

High school diploma or equivalent $60,670
Purchasing managers, buyers, and purchasing agents Purchasing Managers, Buyers, and Purchasing Agents

Buyers and purchasing agents buy products and services for organizations. Purchasing managers oversee the work of buyers and purchasing agents.

Bachelor's degree $75,120
Top executives Top Executives

Top executives plan strategies and policies to ensure that an organization meets its goals.

Bachelor's degree $100,090
Suggested citation:

Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, Administrative Services and Facilities Managers,
at https://www.bls.gov/ooh/management/administrative-services-managers.htm (visited February 23, 2024).

Last Modified Date: Wednesday, September 6, 2023

What They Do

The What They Do tab describes the typical duties and responsibilities of workers in the occupation, including what tools and equipment they use and how closely they are supervised. This tab also covers different types of occupational specialties.

Work Environment

The Work Environment tab includes the number of jobs held in the occupation and describes the workplace, the level of physical activity expected, and typical hours worked. It may also discuss the major industries that employed the occupation. This tab may also describe opportunities for part-time work, the amount and type of travel required, any safety equipment that is used, and the risk of injury that workers may face.

How to Become One

The How to Become One tab describes how to prepare for a job in the occupation. This tab can include information on education, training, work experience, licensing and certification, and important qualities that are required or helpful for entering or working in the occupation.

Pay

The Pay tab describes typical earnings and how workers in the occupation are compensated—annual salaries, hourly wages, commissions, tips, or bonuses. Within every occupation, earnings vary by experience, responsibility, performance, tenure, and geographic area. For most profiles, this tab has a table with wages in the major industries employing the occupation. It does not include pay for self-employed workers, agriculture workers, or workers in private households because these data are not collected by the Occupational Employment and Wage Statistics (OEWS) survey, the source of BLS wage data in the OOH.

State & Area Data

The State and Area Data tab provides links to state and area occupational data from the Occupational Employment and Wage Statistics (OEWS) program, state projections data from Projections Central, and occupational information from the Department of Labor's CareerOneStop.

Job Outlook

The Job Outlook tab describes the factors that affect employment growth or decline in the occupation, and in some instances, describes the relationship between the number of job seekers and the number of job openings.

Similar Occupations

The Similar Occupations tab describes occupations that share similar duties, skills, interests, education, or training with the occupation covered in the profile.

Contacts for More Information

The More Information tab provides the Internet addresses of associations, government agencies, unions, and other organizations that can provide additional information on the occupation. This tab also includes links to relevant occupational information from the Occupational Information Network (O*NET).

2022 Median Pay

The wage at which half of the workers in the occupation earned more than that amount and half earned less. Median wage data are from the BLS Occupational Employment and Wage Statistics survey. In May 2022, the median annual wage for all workers was $46,310.

On-the-job Training

Additional training needed (postemployment) to attain competency in the skills needed in this occupation.

Entry-level Education

Typical level of education that most workers need to enter this occupation.

Work experience in a related occupation

Work experience that is commonly considered necessary by employers, or is a commonly accepted substitute for more formal types of training or education.

Number of Jobs, 2022

The employment, or size, of this occupation in 2022, which is the base year of the 2022-32 employment projections.

Job Outlook, 2022-32

The projected percent change in employment from 2022 to 2032. The average growth rate for all occupations is 3 percent.

Employment Change, 2022-32

The projected numeric change in employment from 2022 to 2032.

Entry-level Education

Typical level of education that most workers need to enter this occupation.

On-the-job Training

Additional training needed (postemployment) to attain competency in the skills needed in this occupation.

Employment Change, projected 2022-32

The projected numeric change in employment from 2022 to 2032.

Growth Rate (Projected)

The percent change of employment for each occupation from 2022 to 2032.

Projected Number of New Jobs

The projected numeric change in employment from 2022 to 2032.

Projected Growth Rate

The projected percent change in employment from 2022 to 2032.

2022 Median Pay

The wage at which half of the workers in the occupation earned more than that amount and half earned less. Median wage data are from the BLS Occupational Employment and Wage Statistics survey. In May 2022, the median annual wage for all workers was $46,310.