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News Release Information

25-612-CHI
Wednesday, May 21, 2025

Contacts Technical information: Media contact:
  • (312) 353-1138

Occupational Employment and Wages in Cleveland — May 2024

Workers in the Cleveland, OH Metropolitan Statistical Area had an average (mean) hourly wage of $31.12 in May 2024, compared to the nationwide average of $32.66, the U.S. Bureau of Labor Statistics reported today. Acting Regional Commissioner Julie Wilson noted that higher paying major occupational groups included management ($60.49), legal ($55.31), and healthcare practitioners and technical ($51.43). Lower paying occupations included food preparation and serving related ($16.36), personal care and service ($17.22), and building and grounds cleaning and maintenance ($17.94). (See table A.)

Office and administrative support occupations accounted for 11.7 percent of Cleveland area employment, followed by food preparation and serving related occupations (8.6 percent) and transportation and material moving occupations (8.4 percent). Major occupational groups on the lower end of local employment included life, physical, and social science (0.7 percent); legal (0.9 percent); and arts, design, entertainment, sports, and media (1.3 percent).

Table A. Occupational employment and wages by major occupational group, United States and the Cleveland metropolitan area, May 2024
Major occupational groupPercent of total employmentMean hourly wage ($)
United StatesClevelandUnited StatesCleveland

Total, all occupations

100.0100.032.6631.12

Management

7.17.368.1560.49

Business and financial operations

6.76.845.0440.53

Computer and mathematical

3.42.856.1646.38

Architecture and engineering

1.71.649.9946.03

Life, physical, and social science

0.90.743.1239.77

Community and social service

1.71.730.3128.53

Legal

0.80.966.1955.31

Educational instruction and library

5.85.431.6931.25

Arts, design, entertainment, sports, and media

1.41.337.0428.24

Healthcare practitioners and technical

6.28.250.5951.43

Healthcare support

4.84.319.0618.69

Protective service

2.42.629.3328.33

Food preparation and serving related

8.88.617.3216.36

Building and grounds cleaning and maintenance

2.92.819.0117.94

Personal care and service

2.01.818.9517.22

Sales and related

8.78.126.0024.47

Office and administrative support

11.811.724.1223.59

Farming, fishing, and forestry

0.30.120.0620.69

Construction and extraction

4.13.130.7331.45

Installation, maintenance, and repair

3.93.829.6329.01

Production

5.78.224.0823.75

Transportation and material moving

8.98.423.4422.59

One occupational group—office and administrative support—was chosen to illustrate the diversity of data available for any of the 22 major occupational categories. Cleveland had 121,780 jobs in office and administrative support, accounting for 11.7 percent of local area employment, compared to the 11.8-percent share nationally. The average hourly wage for this occupational group locally was $23.59, compared to the national wage of $24.12.

Some of the larger detailed occupations within the office and administrative support group included general office clerks (17,720); customer service representatives (15,780); secretaries and administrative assistants, except legal, medical, and executive (9,880); and bookkeeping, accounting, and auditing clerks (9,560). Among the higher paying jobs in this group were executive secretaries and executive administrative assistants ($33.34) and first-line supervisors of office and administrative support workers ($33.00). At the lower end of the wage scale were hotel, motel, and resort desk clerks ($15.05); gambling cage workers ($15.14); and clerical library assistants ($15.81). (Detailed data for the office and administrative support occupations are presented in table 1; for a complete listing of detailed occupations available go to https://data.bls.gov/oes/#/area/0017410.)

Location quotients allow us to explore the occupational make-up of a metropolitan area by comparing the composition of jobs in an area relative to the national average. (See table 1.) For example, a location quotient of 2.00 indicates that an occupation accounts for twice the share of employment in the area than it does nationally. In the Cleveland area, above-average concentrations of employment were found in some of the occupations within the office and administrative support group. For instance, court, municipal, and license clerks were employed at 2.58 times the national rate in Cleveland, and postal service mail sorters, processors, and processing machine operators, at 1.51 times the U.S. average. General office clerks had a location quotient of 1.05 in Cleveland, indicating that this particular occupation’s local and national employment shares were similar.

The statistics in this release are from the Occupational Employment and Wage Statistics (OEWS) survey, a cooperative effort between BLS and the State Workforce Agencies (SWAs). BLS funds the survey and provides the procedures and technical support. State Workforce Agencies collect most of the data: in this case, the Ohio Department of Job & Family Services.

Changes to the Occupational Employment and Wage Statistics (OEWS) Data

Effective with the May 2024 OEWS news release, the OEWS program has implemented new metropolitan area definitions based on the 2020 decennial census and delineated by the Office of Management and Budget (OMB), Bulletin 23-01. This news release does not include data for Colorado and its areas because of quality concerns with Colorado’s Quarterly Census of Employment and Wages (QCEW) data. See the national OEWS news release for more information.


Technical Note

The Occupational Employment and Wage Statistics (OEWS) survey is a semiannual survey measuring occupational employment and wage rates for wage and salary workers in nonfarm establishments in the United States. The OEWS data available from BLS include cross-industry occupational employment and wage estimates for the nation; over 530 areas, including states and the District of Columbia, metropolitan statistical areas (MSAs), nonmetropolitan areas, and territories; national industry-specific estimates at the NAICS sector, 3-digit, most 4-digit, and selected 5- and 6-digit industry levels; and national estimates by ownership across all industries and for schools and hospitals. Full OEWS data tables are available online.

Additional information about the OEWS estimates and methodology is available in the national Technical Notes. The overall national response rate for the six panels, based on the 50 states and the District of Columbia, is 65.7 percent based on establishments and 65.9 percent based on weighted sampled employment. The sample in the Cleveland, OH Metropolitan Statistical Area included 5,238 establishments with a response rate of 61 percent.

Metropolitan area definitions

The substate area data published in this release reflect the standards and definitions established by the U.S. Office of Management and Budget.

The Cleveland, OH Metropolitan Statistical Area includes Ashtabula County, Cuyahoga County, Geauga County, Lake County, Lorain County, and Medina County.

For more information

Answers to frequently asked questions about the OEWS data, as well as general program documentation, are available on the OEWS website.

Information in this release will be made available to individuals with sensory impairments upon request. Voice phone: (202) 691-5200; Telecommunications Relay Service: 7-1-1.

Table 1. Employment and wage data for office and administrative support occupations, Cleveland metropolitan area, May 2024
Occupation (1)EmploymentMean wages ($)
Level (2)Location quotient (3)HourlyAnnual (4)

Office and administrative support occupations

121,7800.9923.5949,060

First-line supervisors of office and administrative support workers

8,5500.8533.0068,650

Switchboard operators, including answering service

1600.6817.9837,400

Telephone operators

501.9719.1539,830

Bill and account collectors

1,5201.3720.9243,510

Billing and posting clerks

3,6201.2922.6747,160

Bookkeeping, accounting, and auditing clerks

9,5600.9824.0850,090

Gambling cage workers

(5)(5)15.1431,490

Payroll and timekeeping clerks

1,3401.2726.6155,350

Procurement clerks

2400.6023.8049,500

Tellers

2,4201.0620.7443,130

Financial clerks, all other

5002.0224.4350,810

Brokerage clerks

1600.5831.8266,190

Court, municipal, and license clerks

2,9502.5823.8349,570

Credit authorizers, checkers, and clerks

500.6625.7353,520

Customer service representatives

15,7800.8622.1346,020

Eligibility interviewers, government programs

8900.8525.7253,490

File clerks

3700.6923.7349,350

Hotel, motel, and resort desk clerks

9700.5515.0531,300

Interviewers, except eligibility and loan

1,3001.2321.7845,310

Library assistants, clerical

8301.5515.8132,890

Loan interviewers and clerks

1,2701.0924.0049,920

Order clerks

9701.7322.6547,110

Human resources assistants, except payroll and timekeeping

5400.8625.3352,680

Receptionists and information clerks

5,5600.8617.1735,720

Reservation and transportation ticket agents and travel clerks

3900.4523.2748,400

Information and record clerks, all other

5400.5624.5451,040

Cargo and freight agents

7001.0626.2054,500

Couriers and messengers

5401.1319.2139,950

Public safety telecommunicators

1,1201.6427.0656,270

Dispatchers, except police, fire, and ambulance

1,0300.7224.7051,380

Meter readers, utilities

1701.3228.0658,360

Postal service clerks

3600.6830.9464,360

Postal service mail carriers

2,6901.1928.6759,640

Postal service mail sorters, processors, and processing machine operators

1,1401.5127.6857,580

Production, planning, and expediting clerks

3,0101.1628.3158,880

Shipping, receiving, and inventory clerks

7,1001.2321.6244,970

Weighers, measurers, checkers, and samplers, recordkeeping

3200.9522.0945,950

Executive secretaries and executive administrative assistants

2,1300.6733.3469,340

Legal secretaries and administrative assistants

1,6201.56(5)(5)

Medical secretaries and administrative assistants

7,5001.3422.1446,060

Secretaries and administrative assistants, except legal, medical, and executive

9,8800.8522.5246,840

Data entry keyers

1,1401.2519.5540,660

Word processors and typists

800.3222.1746,100

Insurance claims and policy processing clerks

1,9901.2925.1252,250

Mail clerks and mail machine operators, except postal service

3500.8219.4940,530

Office clerks, general

17,7201.0522.2146,190

Office machine operators, except computer

1200.7520.2142,030

Office and administrative support workers, all other

4000.3122.1045,970

Footnotes:
(1) For a complete listing of all detailed occupations in the Cleveland, OH Metropolitan Statistical Area, see https://data.bls.gov/oes/#/area/0017410.
(2) Estimates for detailed occupations may not sum to the totals due to rounding, and because the totals may include occupations that are not shown separately. Estimates do not include self-employed workers.
(3) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.
(4) Annual wages have been calculated by multiplying the hourly mean wage by a 'year-round, full-time' hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.
(5) Estimate not released.

 

Last Modified Date: Wednesday, May 21, 2025