Occupational Employment and Wages, May 2019

43-0000 Office and Administrative Support Occupations (Major Group)

This major group comprises the following occupations: First-Line Supervisors of Office and Administrative Support Workers ; Switchboard Operators, Including Answering Service ; Telephone Operators ; Communications Equipment Operators, All Other ; Bill and Account Collectors ; Billing and Posting Clerks ; Bookkeeping, Accounting, and Auditing Clerks ; Gambling Cage Workers ; Payroll and Timekeeping Clerks ; Procurement Clerks ; Tellers ; Financial Clerks, All Other ; Brokerage Clerks ; Correspondence Clerks ; Court, Municipal, and License Clerks ; Credit Authorizers, Checkers, and Clerks ; Customer Service Representatives ; Eligibility Interviewers, Government Programs ; File Clerks ; Hotel, Motel, and Resort Desk Clerks ; Interviewers, Except Eligibility and Loan ; Library Assistants, Clerical ; Loan Interviewers and Clerks ; New Accounts Clerks ; Order Clerks ; Human Resources Assistants, Except Payroll and Timekeeping ; Receptionists and Information Clerks ; Reservation and Transportation Ticket Agents and Travel Clerks ; Information and Record Clerks, All Other ; Cargo and Freight Agents ; Couriers and Messengers ; Public Safety Telecommunicators ; Dispatchers, Except Police, Fire, and Ambulance ; Meter Readers, Utilities ; Postal Service Clerks ; Postal Service Mail Carriers ; Postal Service Mail Sorters, Processors, and Processing Machine Operators ; Production, Planning, and Expediting Clerks ; Shipping, Receiving, and Inventory Clerks ; Weighers, Measurers, Checkers, and Samplers, Recordkeeping ; Executive Secretaries and Executive Administrative Assistants ; Legal Secretaries and Administrative Assistants ; Medical Secretaries and Administrative Assistants ; Secretaries and Administrative Assistants, Except Legal, Medical, and Executive ; Data Entry Keyers ; Word Processors and Typists ; Desktop Publishers ; Insurance Claims and Policy Processing Clerks ; Mail Clerks and Mail Machine Operators, Except Postal Service ; Office Clerks, General ; Office Machine Operators, Except Computer ; Proofreaders and Copy Markers ; Statistical Assistants ; Office and Administrative Support Workers, All Other

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National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this major group:

Employment (1)	Employment RSE (3)	Mean hourly wage	Mean annual wage (2)	Wage RSE (3)
19,528,250	0.2 %	$19.73	$41,040	0.1 %

Percentile wage estimates for this major group:

Percentile	10%	25%	50% (Median)	75%	90%
Hourly Wage	$11.44	$14.14	$18.07	$23.75	$30.41
Annual Wage (2)	$23,790	$29,400	$37,580	$49,390	$63,260

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Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry	Employment (1)	Percent of industry employment	Hourly mean wage	Annual mean wage (2)
Credit Intermediation and Related Activities (5221 And 5223 only)	993,480	48.57	$18.79	$39,090
Local Government, excluding schools and hospitals (OES Designation)	986,750	17.81	$20.78	$43,230
Offices of Physicians	795,690	30.05	$18.22	$37,890
General Medical and Surgical Hospitals	656,590	11.76	$19.59	$40,750
Employment Services	570,790	15.51	$17.98	$37,390

Industries with the highest concentration of employment in this occupation:

Industry	Employment (1)	Percent of industry employment	Hourly mean wage	Annual mean wage (2)
Postal Service (federal government)	549,210	86.96	$25.18	$52,370
Business Support Services	569,930	63.90	$16.51	$34,340
Freight Transportation Arrangement	117,820	50.09	$22.22	$46,220
Credit Intermediation and Related Activities (5221 And 5223 only)	993,480	48.57	$18.79	$39,090
Office Administrative Services	207,550	41.65	$20.18	$41,970

Top paying industries for this occupation:

Industry	Employment (1)	Percent of industry employment	Hourly mean wage	Annual mean wage (2)
Monetary Authorities-Central Bank	2,480	12.99	$29.85	$62,090
Natural Gas Distribution	19,500	17.82	$29.32	$60,980
Pipeline Transportation of Crude Oil	960	8.10	$28.53	$59,350
Electric Power Generation, Transmission and Distribution	56,110	14.59	$27.08	$56,330
Motor Vehicle Manufacturing	3,400	1.45	$26.77	$55,690

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Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.

States with the highest employment level in this occupation:

State	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
California	2,154,700	123.96	0.93	$22.08	$45,930
Texas	1,820,280	146.43	1.10	$18.66	$38,810
New York	1,334,940	140.18	1.05	$22.57	$46,940
Florida	1,294,440	147.20	1.11	$18.33	$38,130
Pennsylvania	825,920	139.95	1.05	$19.45	$40,460

States with the highest concentration of jobs and location quotients in this occupation:

State	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
Arizona	438,330	152.90	1.15	$19.15	$39,820
Florida	1,294,440	147.20	1.11	$18.33	$38,130
Texas	1,820,280	146.43	1.10	$18.66	$38,810
Delaware	65,890	145.80	1.10	$19.78	$41,150
Alaska	46,230	145.80	1.10	$22.22	$46,210

Top paying States for this occupation:

State	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
District of Columbia	72,670	100.44	0.76	$26.48	$55,090
Massachusetts	445,160	122.98	0.92	$23.08	$48,000
Connecticut	224,470	134.81	1.01	$22.78	$47,390
New York	1,334,940	140.18	1.05	$22.57	$46,940
Alaska	46,230	145.80	1.10	$22.22	$46,210

Metropolitan areas with the highest employment level in this occupation:

Metropolitan area	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA	1,356,000	140.44	1.06	$22.98	$47,790
Los Angeles-Long Beach-Anaheim, CA	834,580	133.75	1.01	$21.81	$45,370
Chicago-Naperville-Elgin, IL-IN-WI	611,120	130.68	0.98	$20.73	$43,110
Dallas-Fort Worth-Arlington, TX	571,530	156.29	1.18	$19.62	$40,800
Houston-The Woodlands-Sugar Land, TX	419,280	137.37	1.03	$19.79	$41,150
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD	416,410	144.77	1.09	$20.97	$43,620
Miami-Fort Lauderdale-West Palm Beach, FL	405,380	153.42	1.15	$18.92	$39,350
Atlanta-Sandy Springs-Roswell, GA	361,550	131.78	0.99	$19.37	$40,300
Washington-Arlington-Alexandria, DC-VA-MD-WV	358,860	112.87	0.85	$23.21	$48,270
Boston-Cambridge-Nashua, MA-NH	345,570	123.51	0.93	$23.61	$49,100