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Occupational Employment and Wage Statistics
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Occupational Employment and Wages, May 2021

43-0000 Office and Administrative Support Occupations (Major Group)

Office and Administrative Support Occupations comprises the following occupations: First-Line Supervisors of Office and Administrative Support Workers; Switchboard Operators, Including Answering Service; Telephone Operators; Communications Equipment Operators, All Other; Bill and Account Collectors; Billing and Posting Clerks; Bookkeeping, Accounting, and Auditing Clerks; Gambling Cage Workers; Payroll and Timekeeping Clerks; Procurement Clerks; Tellers; Financial Clerks, All Other; Brokerage Clerks; Correspondence Clerks; Court, Municipal, and License Clerks; Credit Authorizers, Checkers, and Clerks; Customer Service Representatives; Eligibility Interviewers, Government Programs; File Clerks; Hotel, Motel, and Resort Desk Clerks; Interviewers, Except Eligibility and Loan; Library Assistants, Clerical; Loan Interviewers and Clerks; New Accounts Clerks; Order Clerks; Human Resources Assistants, Except Payroll and Timekeeping; Receptionists and Information Clerks; Reservation and Transportation Ticket Agents and Travel Clerks; Information and Record Clerks, All Other; Cargo and Freight Agents; Couriers and Messengers; Public Safety Telecommunicators; Dispatchers, Except Police, Fire, and Ambulance; Meter Readers, Utilities; Postal Service Clerks; Postal Service Mail Sorters, Processors, and Processing Machine Operators; Postal Service Mail Carriers; Production, Planning, and Expediting Clerks; Shipping, Receiving, and Inventory Clerks; Weighers, Measurers, Checkers, and Samplers, Recordkeeping; Legal Secretaries and Administrative Assistants; Executive Secretaries and Executive Administrative Assistants; Medical Secretaries and Administrative Assistants; Secretaries and Administrative Assistants, Except Legal, Medical, and Executive; Word Processors and Typists; Data Entry Keyers; Desktop Publishers; Insurance Claims and Policy Processing Clerks; Mail Clerks and Mail Machine Operators, Except Postal Service; Office Clerks, General; Office Machine Operators, Except Computer; Proofreaders and Copy Markers; Statistical Assistants; Office and Administrative Support Workers, All Other


National estimates for Office and Administrative Support Occupations
Industry profile for Office and Administrative Support Occupations
Geographic profile for Office and Administrative Support Occupations

National estimates for Office and Administrative Support Occupations:

Employment estimate and mean wage estimates for Office and Administrative Support Occupations:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
18,299,380 0.1 % $ 20.88 $ 43,430 0.1 %

Percentile wage estimates for Office and Administrative Support Occupations:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $ 13.47 $ 14.51 $ 18.29 $ 23.31 $ 30.01
Annual Wage (2) $ 28,010 $ 30,180 $ 38,050 $ 48,490 $ 62,420


Industry profile for Office and Administrative Support Occupations:

Industries with the highest published employment and wages for Office and Administrative Support Occupations are provided. For a list of all industries with employment in Office and Administrative Support Occupations, see the Create Customized Tables function.

Industries with the highest levels of employment in Office and Administrative Support Occupations:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Local Government, excluding schools and hospitals (OEWS Designation) 950,960 17.70 $ 22.25 $ 46,280
Credit Intermediation and Related Activities (5221 and 5223 only) 898,800 44.92 $ 20.30 $ 42,220
Offices of Physicians 764,520 28.36 $ 19.09 $ 39,710
General Medical and Surgical Hospitals 621,500 11.11 $ 20.59 $ 42,820
Postal Service (federal government) 551,220 87.53 $ 26.03 $ 54,130

Industries with the highest concentration of employment in Office and Administrative Support Occupations:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Postal Service (federal government) 551,220 87.53 $ 26.03 $ 54,130
Business Support Services 507,870 61.52 $ 17.29 $ 35,960
Freight Transportation Arrangement 113,280 48.63 $ 23.30 $ 48,460
Credit Intermediation and Related Activities (5221 and 5223 only) 898,800 44.92 $ 20.30 $ 42,220
Office Administrative Services 186,980 38.46 $ 21.53 $ 44,780

Top paying industries for Office and Administrative Support Occupations:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Monetary Authorities-Central Bank 3,080 14.72 $ 32.77 $ 68,150
Natural Gas Distribution 15,610 14.22 $ 32.23 $ 67,040
Other Pipeline Transportation 490 5.89 $ 31.50 $ 65,520
Electric Power Generation, Transmission and Distribution 50,960 13.54 $ 30.17 $ 62,750
Support Activities for Water Transportation 8,870 9.87 $ 29.88 $ 62,160


Geographic profile for Office and Administrative Support Occupations:

States and areas with the highest published employment, location quotients, and wages for Office and Administrative Support Occupations are provided. For a list of all areas with employment in Office and Administrative Support Occupations, see the Create Customized Tables function.



Map of employment of office and administrative support occupations by state, May 2021


States with the highest employment level in Office and Administrative Support Occupations:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 1,923,910 116.39 0.90 $ 23.78 $ 49,460
Texas 1,686,960 137.98 1.06 $ 19.68 $ 40,930
Florida 1,247,660 144.98 1.12 $ 19.31 $ 40,170
New York 1,172,410 135.24 1.04 $ 24.32 $ 50,590
Illinois 749,700 133.43 1.03 $ 21.33 $ 44,370


Map of location quotient of office and administrative support occupations by state, May 2021


States with the highest concentration of jobs and location quotients in Office and Administrative Support Occupations:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Arizona 432,850 150.26 1.16 $ 20.11 $ 41,830
Utah 226,480 145.67 1.12 $ 19.28 $ 40,100
Florida 1,247,660 144.98 1.12 $ 19.31 $ 40,170
New Jersey 553,970 143.88 1.11 $ 22.49 $ 46,770
Missouri 389,580 142.80 1.10 $ 19.50 $ 40,560


Map of annual mean wages of office and administrative support occupations by state, May 2021


Top paying states for Office and Administrative Support Occupations:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 61,660 93.14 0.72 $ 27.72 $ 57,660
Massachusetts 401,510 118.29 0.91 $ 24.53 $ 51,030
New York 1,172,410 135.24 1.04 $ 24.32 $ 50,590
Washington 395,470 123.35 0.95 $ 23.94 $ 49,800
California 1,923,910 116.39 0.90 $ 23.78 $ 49,460



Map of employment of office and administrative support occupations by area, May 2021


Metropolitan areas with the highest employment level in Office and Administrative Support Occupations:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 1,185,050 136.56 1.05 $ 24.86 $ 51,710
Los Angeles-Long Beach-Anaheim, CA 717,630 125.47 0.97 $ 23.46 $ 48,790
Chicago-Naperville-Elgin, IL-IN-WI 558,470 131.94 1.02 $ 22.05 $ 45,860
Dallas-Fort Worth-Arlington, TX 510,900 142.35 1.10 $ 20.83 $ 43,320
Houston-The Woodlands-Sugar Land, TX 382,850 132.15 1.02 $ 20.32 $ 42,260
Miami-Fort Lauderdale-West Palm Beach, FL 377,530 153.94 1.19 $ 19.88 $ 41,360
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 359,210 135.31 1.04 $ 22.19 $ 46,160
Atlanta-Sandy Springs-Roswell, GA 335,370 129.59 1.00 $ 20.33 $ 42,280
Phoenix-Mesa-Scottsdale, AZ 326,500 154.25 1.19 $ 20.55 $ 42,740
Washington-Arlington-Alexandria, DC-VA-MD-WV 310,370 105.83 0.81 $ 24.37 $ 50,690


Map of location quotient of office and administrative support occupations by area, May 2021


Metropolitan areas with the highest concentration of jobs and location quotients in Office and Administrative Support Occupations:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Jefferson City, MO 12,520 172.42 1.33 $ 18.27 $ 38,000
Johnson City, TN 13,270 170.56 1.31 $ 17.28 $ 35,940
Carson City, NV 4,890 164.28 1.26 $ 20.38 $ 42,380
Laredo, TX 15,640 160.97 1.24 $ 15.89 $ 33,050
Salt Lake City, UT 119,110 160.27 1.23 $ 20.07 $ 41,740
Columbia, SC 58,210 160.04 1.23 $ 18.78 $ 39,060
San Angelo, TX 7,350 159.11 1.22 $ 17.11 $ 35,580
Macon, GA 14,930 158.03 1.22 $ 18.30 $ 38,060
Springfield, IL 15,170 156.95 1.21 $ 20.48 $ 42,600
Abilene, TX 10,610 154.91 1.19 $ 17.20 $ 35,780