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Occupational Employment Statistics
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Occupational Employment and Wages, May 2018

43-0000 Office and Administrative Support Occupations (Major Group)

This major group comprises the following occupations: First-Line Supervisors of Office and Administrative Support Workers ; Switchboard Operators, Including Answering Service ; Telephone Operators ; Communications Equipment Operators, All Other ; Bill and Account Collectors ; Billing and Posting Clerks ; Bookkeeping, Accounting, and Auditing Clerks ; Gaming Cage Workers ; Payroll and Timekeeping Clerks ; Procurement Clerks ; Tellers ; Financial Clerks, All Other ; Brokerage Clerks ; Correspondence Clerks ; Court, Municipal, and License Clerks ; Credit Authorizers, Checkers, and Clerks ; Customer Service Representatives ; Eligibility Interviewers, Government Programs ; File Clerks ; Hotel, Motel, and Resort Desk Clerks ; Interviewers, Except Eligibility and Loan ; Library Assistants, Clerical ; Loan Interviewers and Clerks ; New Accounts Clerks ; Order Clerks ; Human Resources Assistants, Except Payroll and Timekeeping ; Receptionists and Information Clerks ; Reservation and Transportation Ticket Agents and Travel Clerks ; Information and Record Clerks, All Other ; Cargo and Freight Agents ; Couriers and Messengers ; Police, Fire, and Ambulance Dispatchers ; Dispatchers, Except Police, Fire, and Ambulance ; Meter Readers, Utilities ; Postal Service Clerks ; Postal Service Mail Carriers ; Postal Service Mail Sorters, Processors, and Processing Machine Operators ; Production, Planning, and Expediting Clerks ; Shipping, Receiving, and Traffic Clerks ; Stock Clerks and Order Fillers ; Weighers, Measurers, Checkers, and Samplers, Recordkeeping ; Executive Secretaries and Executive Administrative Assistants ; Legal Secretaries ; Medical Secretaries ; Secretaries and Administrative Assistants, Except Legal, Medical, and Executive ; Computer Operators ; Data Entry Keyers ; Word Processors and Typists ; Desktop Publishers ; Insurance Claims and Policy Processing Clerks ; Mail Clerks and Mail Machine Operators, Except Postal Service ; Office Clerks, General ; Office Machine Operators, Except Computer ; Proofreaders and Copy Markers ; Statistical Assistants ; Office and Administrative Support Workers, All Other


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this major group:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
21,828,990 0.2 % $18.75 $38,990 0.1 %

Percentile wage estimates for this major group:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $10.65 $13.11 $17.19 $22.75 $29.48
Annual Wage (2) $22,150 $27,280 $35,760 $47,320 $61,330


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Credit Intermediation and Related Activities (5221 And 5223 only) 1,028,820 51.20 $18.11 $37,660
Local Government, excluding schools and hospitals (OES Designation) 995,020 18.15 $20.33 $42,290
Offices of Physicians 798,160 30.81 $17.84 $37,100
General Merchandise Stores 763,510 23.99 $13.61 $28,310
Food and Beverage Stores (4451 and 4452 only) 761,460 26.05 $13.62 $28,320

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Postal Service (federal government) 553,350 87.29 $25.09 $52,180
Business Support Services 564,780 62.50 $16.15 $33,580
Freight Transportation Arrangement 116,560 52.38 $21.64 $45,020
Credit Intermediation and Related Activities (5221 And 5223 only) 1,028,820 51.20 $18.11 $37,660
Office Administrative Services 215,960 43.52 $19.58 $40,720

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Natural Gas Distribution 20,980 19.21 $29.77 $61,910
Monetary Authorities-Central Bank 2,480 13.45 $27.70 $57,610
Pipeline Transportation of Crude Oil 750 6.93 $27.12 $56,420
Other Pipeline Transportation 670 7.37 $26.36 $54,820
Electric Power Generation, Transmission and Distribution 60,920 15.50 $26.29 $54,690


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 2,438,780 143.39 0.95 $20.79 $43,240
Texas 1,994,750 164.67 1.09 $18.03 $37,500
New York 1,480,630 157.75 1.05 $21.28 $44,250
Florida 1,452,150 168.68 1.12 $17.39 $36,170
Pennsylvania 928,440 158.77 1.05 $18.36 $38,190




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Arizona 472,350 169.33 1.12 $18.27 $37,990
Florida 1,452,150 168.68 1.12 $17.39 $36,170
New Hampshire 107,820 165.13 1.09 $18.93 $39,370
Alaska 51,950 164.78 1.09 $21.49 $44,690
Texas 1,994,750 164.67 1.09 $18.03 $37,500




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 77,550 108.87 0.72 $25.82 $53,710
Massachusetts 496,690 139.08 0.92 $21.65 $45,040
Connecticut 254,600 153.35 1.02 $21.61 $44,940
Alaska 51,950 164.78 1.09 $21.49 $44,690
New York 1,480,630 157.75 1.05 $21.28 $44,250





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 1,511,150 159.09 1.05 $21.66 $45,060
Los Angeles-Long Beach-Anaheim, CA 943,620 154.22 1.02 $20.55 $42,730
Chicago-Naperville-Elgin, IL-IN-WI 685,950 147.78 0.98 $19.41 $40,380
Dallas-Fort Worth-Arlington, TX 627,920 175.98 1.17 $18.86 $39,230
Houston-The Woodlands-Sugar Land, TX 467,400 156.72 1.04 $18.96 $39,440
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 463,200 162.60 1.08 $19.80 $41,190
Miami-Fort Lauderdale-West Palm Beach, FL 457,050 176.45 1.17 $18.01 $37,450
Washington-Arlington-Alexandria, DC-VA-MD-WV 397,750 126.87 0.84 $21.96 $45,670
Atlanta-Sandy Springs-Roswell, GA 396,700 147.86 0.98 $18.64 $38,760
Boston-Cambridge-Nashua, MA-NH 385,190 139.62 0.93 $22.12 $46,010