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Occupational Employment and Wages, May 2018
43-0000 Office and Administrative Support Occupations (Major Group)
This major group comprises the following occupations:
First-Line Supervisors of Office and Administrative Support Workers ;
Switchboard Operators, Including Answering Service ;
Telephone Operators ;
Communications Equipment Operators, All Other ;
Bill and Account Collectors ;
Billing and Posting Clerks ;
Bookkeeping, Accounting, and Auditing Clerks ;
Gaming Cage Workers ;
Payroll and Timekeeping Clerks ;
Procurement Clerks ;
Tellers ;
Financial Clerks, All Other ;
Brokerage Clerks ;
Correspondence Clerks ;
Court, Municipal, and License Clerks ;
Credit Authorizers, Checkers, and Clerks ;
Customer Service Representatives ;
Eligibility Interviewers, Government Programs ;
File Clerks ;
Hotel, Motel, and Resort Desk Clerks ;
Interviewers, Except Eligibility and Loan ;
Library Assistants, Clerical ;
Loan Interviewers and Clerks ;
New Accounts Clerks ;
Order Clerks ;
Human Resources Assistants, Except Payroll and Timekeeping ;
Receptionists and Information Clerks ;
Reservation and Transportation Ticket Agents and Travel Clerks ;
Information and Record Clerks, All Other ;
Cargo and Freight Agents ;
Couriers and Messengers ;
Police, Fire, and Ambulance Dispatchers ;
Dispatchers, Except Police, Fire, and Ambulance ;
Meter Readers, Utilities ;
Postal Service Clerks ;
Postal Service Mail Carriers ;
Postal Service Mail Sorters, Processors, and Processing Machine Operators ;
Production, Planning, and Expediting Clerks ;
Shipping, Receiving, and Traffic Clerks ;
Stock Clerks and Order Fillers ;
Weighers, Measurers, Checkers, and Samplers, Recordkeeping ;
Executive Secretaries and Executive Administrative Assistants ;
Legal Secretaries ;
Medical Secretaries ;
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive ;
Computer Operators ;
Data Entry Keyers ;
Word Processors and Typists ;
Desktop Publishers ;
Insurance Claims and Policy Processing Clerks ;
Mail Clerks and Mail Machine Operators, Except Postal Service ;
Office Clerks, General ;
Office Machine Operators, Except Computer ;
Proofreaders and Copy Markers ;
Statistical Assistants ;
Office and Administrative Support Workers, All Other
National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation
National estimates for this occupation: Top
Employment estimate and mean wage estimates for this major group:
| Employment (1) |
Employment
RSE (3) |
Mean hourly
wage |
Mean annual
wage (2) |
Wage RSE (3) |
| 21,828,990 |
0.2 % |
$18.75 |
$38,990 |
0.1 % |
Percentile wage estimates for this major group:
| Percentile |
10% |
25% |
50%
(Median) |
75% |
90% |
| Hourly Wage |
$10.65 |
$13.11 |
$17.19 |
$22.75 |
$29.48 |
| Annual Wage (2) |
$22,150 |
$27,280 |
$35,760 |
$47,320 |
$61,330 |
Industry profile for this occupation: Top
Industries with the highest published employment and wages for this occupation are provided.
For a list of all industries with employment in this occupation, see the Create Customized Tables function.
Industries with the highest levels of employment in this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Credit Intermediation and Related Activities (5221 And 5223 only) |
1,028,820 |
51.20 |
$18.11 |
$37,660 |
| Local Government, excluding schools and hospitals (OES Designation) |
995,020 |
18.15 |
$20.33 |
$42,290 |
| Offices of Physicians |
798,160 |
30.81 |
$17.84 |
$37,100 |
| General Merchandise Stores |
763,510 |
23.99 |
$13.61 |
$28,310 |
| Food and Beverage Stores (4451 and 4452 only) |
761,460 |
26.05 |
$13.62 |
$28,320 |
Industries with the highest concentration of employment in this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Postal Service (federal government) |
553,350 |
87.29 |
$25.09 |
$52,180 |
| Business Support Services |
564,780 |
62.50 |
$16.15 |
$33,580 |
| Freight Transportation Arrangement |
116,560 |
52.38 |
$21.64 |
$45,020 |
| Credit Intermediation and Related Activities (5221 And 5223 only) |
1,028,820 |
51.20 |
$18.11 |
$37,660 |
| Office Administrative Services |
215,960 |
43.52 |
$19.58 |
$40,720 |
Top paying industries for this occupation:
Geographic profile for this occupation: Top
States and areas with the highest published employment, location quotients, and wages for this occupation are provided.
For a list of all areas with employment in this occupation, see the Create Customized Tables function.
States with the highest employment level in this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| California |
2,438,780 |
143.39 |
0.95 |
$20.79 |
$43,240 |
| Texas |
1,994,750 |
164.67 |
1.09 |
$18.03 |
$37,500 |
| New York |
1,480,630 |
157.75 |
1.05 |
$21.28 |
$44,250 |
| Florida |
1,452,150 |
168.68 |
1.12 |
$17.39 |
$36,170 |
| Pennsylvania |
928,440 |
158.77 |
1.05 |
$18.36 |
$38,190 |
States with the highest concentration of jobs and location quotients in this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Arizona |
472,350 |
169.33 |
1.12 |
$18.27 |
$37,990 |
| Florida |
1,452,150 |
168.68 |
1.12 |
$17.39 |
$36,170 |
| New Hampshire |
107,820 |
165.13 |
1.09 |
$18.93 |
$39,370 |
| Alaska |
51,950 |
164.78 |
1.09 |
$21.49 |
$44,690 |
| Texas |
1,994,750 |
164.67 |
1.09 |
$18.03 |
$37,500 |
Top paying States for this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| District of Columbia |
77,550 |
108.87 |
0.72 |
$25.82 |
$53,710 |
| Massachusetts |
496,690 |
139.08 |
0.92 |
$21.65 |
$45,040 |
| Connecticut |
254,600 |
153.35 |
1.02 |
$21.61 |
$44,940 |
| Alaska |
51,950 |
164.78 |
1.09 |
$21.49 |
$44,690 |
| New York |
1,480,630 |
157.75 |
1.05 |
$21.28 |
$44,250 |
Metropolitan areas with the highest employment level in this occupation:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| New York-Newark-Jersey City, NY-NJ-PA |
1,511,150 |
159.09 |
1.05 |
$21.66 |
$45,060 |
| Los Angeles-Long Beach-Anaheim, CA |
943,620 |
154.22 |
1.02 |
$20.55 |
$42,730 |
| Chicago-Naperville-Elgin, IL-IN-WI |
685,950 |
147.78 |
0.98 |
$19.41 |
$40,380 |
| Dallas-Fort Worth-Arlington, TX |
627,920 |
175.98 |
1.17 |
$18.86 |
$39,230 |
| Houston-The Woodlands-Sugar Land, TX |
467,400 |
156.72 |
1.04 |
$18.96 |
$39,440 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD |
463,200 |
162.60 |
1.08 |
$19.80 |
$41,190 |
| Miami-Fort Lauderdale-West Palm Beach, FL |
457,050 |
176.45 |
1.17 |
$18.01 |
$37,450 |
| Washington-Arlington-Alexandria, DC-VA-MD-WV |
397,750 |
126.87 |
0.84 |
$21.96 |
$45,670 |
| Atlanta-Sandy Springs-Roswell, GA |
396,700 |
147.86 |
0.98 |
$18.64 |
$38,760 |
| Boston-Cambridge-Nashua, MA-NH |
385,190 |
139.62 |
0.93 |
$22.12 |
$46,010 |
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