Occupational Employment and Wage Statistics
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Occupational Employment and Wages, May 2016
43-3011 Bill and Account Collectors
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.
National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation
National estimates for this occupation: Top
Employment estimate and mean wage estimates for this occupation:
| Employment (1) |
Employment
RSE (3) |
Mean hourly
wage |
Mean annual
wage (2) |
Wage RSE (3) |
| 298,960 |
1.4 % |
$18.09 |
$37,620 |
0.4 % |
Percentile wage estimates for this occupation:
| Percentile |
10% |
25% |
50%
(Median) |
75% |
90% |
| Hourly Wage |
$11.35 |
$13.68 |
$17.00 |
$21.22 |
$26.43 |
| Annual Wage (2) |
$23,610 |
$28,460 |
$35,350 |
$44,140 |
$54,970 |
Industry profile for this occupation: Top
Industries with the highest published employment and wages for this occupation are provided.
For a list of all industries with employment in this occupation, see the Create Customized Tables function.
Industries with the highest levels of employment in this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Business Support Services |
85,030 |
9.23 |
$16.44 |
$34,200 |
| Nondepository Credit Intermediation |
29,730 |
4.96 |
$18.53 |
$38,550 |
| Management of Companies and Enterprises |
18,800 |
0.82 |
$18.64 |
$38,780 |
| Depository Credit Intermediation |
16,720 |
0.99 |
$18.93 |
$39,380 |
| Offices of Physicians |
14,420 |
0.57 |
$18.18 |
$37,820 |
Industries with the highest concentration of employment in this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Business Support Services |
85,030 |
9.23 |
$16.44 |
$34,200 |
| Nondepository Credit Intermediation |
29,730 |
4.96 |
$18.53 |
$38,550 |
| Activities Related to Credit Intermediation |
7,310 |
2.52 |
$17.42 |
$36,240 |
| Office Administrative Services |
8,080 |
1.68 |
$18.04 |
$37,520 |
| Consumer Goods Rental |
2,210 |
1.36 |
$14.86 |
$30,910 |
Top paying industries for this occupation:
Geographic profile for this occupation: Top
States and areas with the highest published employment, location quotients, and wages for this occupation are provided.
For a list of all areas with employment in this occupation, see the Create Customized Tables function.
States with the highest employment level in this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| California |
36,030 |
2.26 |
1.06 |
$20.90 |
$43,460 |
| Texas |
29,940 |
2.55 |
1.20 |
$18.59 |
$38,680 |
| Florida |
20,410 |
2.48 |
1.17 |
$16.47 |
$34,260 |
| New York |
17,130 |
1.88 |
0.88 |
$19.17 |
$39,880 |
| Ohio |
13,640 |
2.56 |
1.20 |
$16.43 |
$34,180 |
States with the highest concentration of jobs and location quotients in this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| South Dakota |
3,470 |
8.30 |
3.90 |
$15.42 |
$32,060 |
| Utah |
5,460 |
3.97 |
1.87 |
$15.02 |
$31,250 |
| Arizona |
8,870 |
3.34 |
1.57 |
$18.05 |
$37,550 |
| Georgia |
13,450 |
3.19 |
1.50 |
$17.62 |
$36,650 |
| Kansas |
4,080 |
2.97 |
1.39 |
$16.05 |
$33,370 |
Top paying States for this occupation:
Metropolitan areas with the highest employment level in this occupation:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Los Angeles-Long Beach-Glendale, CA Metropolitan Division |
11,570 |
2.74 |
1.29 |
$20.66 |
$42,970 |
| Atlanta-Sandy Springs-Roswell, GA |
9,670 |
3.79 |
1.78 |
$18.35 |
$38,170 |
| Dallas-Plano-Irving, TX Metropolitan Division |
9,430 |
3.88 |
1.82 |
$21.26 |
$44,230 |
| Chicago-Naperville-Arlington Heights, IL Metropolitan Division |
8,500 |
2.34 |
1.10 |
$18.76 |
$39,030 |
| New York-Jersey City-White Plains, NY-NJ Metropolitan Division |
7,720 |
1.17 |
0.55 |
$21.08 |
$43,840 |
| Phoenix-Mesa-Scottsdale, AZ |
7,500 |
3.87 |
1.82 |
$18.40 |
$38,270 |
| Houston-The Woodlands-Sugar Land, TX |
6,390 |
2.18 |
1.02 |
$17.89 |
$37,200 |
| Anaheim-Santa Ana-Irvine, CA Metropolitan Division |
5,490 |
3.51 |
1.65 |
$20.72 |
$43,110 |
| Minneapolis-St. Paul-Bloomington, MN-WI |
5,030 |
2.63 |
1.24 |
$18.13 |
$37,700 |
| St. Louis, MO-IL |
4,500 |
3.35 |
1.57 |
$15.71 |
$32,670 |
Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Logan, UT-ID |
720 |
13.33 |
6.26 |
$11.94 |
$24,840 |
| Sioux Falls, SD |
1,920 |
12.83 |
6.02 |
$15.35 |
$31,930 |
| San Angelo, TX |
470 |
10.10 |
4.74 |
(8) |
(8) |
| Lawrence-Methuen Town-Salem, MA-NH NECTA Division |
670 |
8.36 |
3.93 |
$16.42 |
$34,150 |
| Waterloo-Cedar Falls, IA |
740 |
8.35 |
3.92 |
$14.23 |
$29,590 |
| Pueblo, CO |
450 |
7.84 |
3.68 |
$13.26 |
$27,580 |
| Rapid City, SD |
510 |
7.80 |
3.66 |
$14.52 |
$30,210 |
| Buffalo-Cheektowaga-Niagara Falls, NY |
4,150 |
7.56 |
3.55 |
$16.52 |
$34,360 |
| Lakeland-Winter Haven, FL |
1,410 |
6.65 |
3.12 |
$11.92 |
$24,800 |
| Salt Lake City, UT |
4,030 |
5.93 |
2.78 |
$15.34 |
$31,910 |
Top paying metropolitan areas for this occupation:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| San Francisco-Redwood City-South San Francisco, CA Metropolitan Division |
2,370 |
2.22 |
1.04 |
$28.77 |
$59,840 |
| Newark, NJ-PA Metropolitan Division |
1,440 |
1.24 |
0.58 |
$24.73 |
$51,440 |
| Dutchess County-Putnam County, NY Metropolitan Division |
80 |
0.60 |
0.28 |
$24.71 |
$51,400 |
| Lowell-Billerica-Chelmsford, MA-NH NECTA Division |
180 |
1.20 |
0.56 |
$23.85 |
$49,610 |
| San Jose-Sunnyvale-Santa Clara, CA |
1,410 |
1.35 |
0.63 |
$23.80 |
$49,500 |
| Bridgeport-Stamford-Norwalk, CT |
810 |
1.95 |
0.91 |
$23.69 |
$49,270 |
| Santa Rosa, CA |
280 |
1.45 |
0.68 |
$23.63 |
$49,160 |
| Oxnard-Thousand Oaks-Ventura, CA |
560 |
1.86 |
0.87 |
$23.06 |
$47,960 |
| Santa Fe, NM |
30 |
0.49 |
0.23 |
$22.93 |
$47,700 |
| Santa Cruz-Watsonville, CA |
80 |
0.86 |
0.41 |
$22.86 |
$47,550 |
Nonmetropolitan areas with the highest employment in this occupation:
Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:
Top paying nonmetropolitan areas for this occupation:
About May 2016 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates
These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia.
The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.
The percentile wage estimate is the value of a wage below which a certain percent of workers fall.
The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median.
More about percentile wages.
(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.
(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours;
for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.
(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.
(8) Estimate not released.
(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration.
A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.
Other OES estimates and related information:
May 2016 National Occupational Employment and Wage Estimates
May 2016 State Occupational Employment and Wage Estimates
May 2016 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates
May 2016 National Industry-Specific Occupational Employment and Wage Estimates
May 2016 Occupation Profiles
Technical Notes
Last Modified Date: March 31, 2017
United States Department of Labor
