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Occupational Employment and Wages, May 2016
43-4151 Order Clerks
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. Excludes "Dispatchers, Except Police, Fire, and Ambulance" (43-5032) who both dispatch and take orders for services.
National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation
National estimates for this occupation: Top
Employment estimate and mean wage estimates for this occupation:
| Employment (1) |
Employment
RSE (3) |
Mean hourly
wage |
Mean annual
wage (2) |
Wage RSE (3) |
| 176,850 |
1.6 % |
$16.90 |
$35,160 |
0.5 % |
Percentile wage estimates for this occupation:
| Percentile |
10% |
25% |
50%
(Median) |
75% |
90% |
| Hourly Wage |
$10.01 |
$12.48 |
$16.04 |
$20.20 |
$25.06 |
| Annual Wage (2) |
$20,820 |
$25,960 |
$33,370 |
$42,010 |
$52,130 |
Industry profile for this occupation: Top
Industries with the highest published employment and wages for this occupation are provided.
For a list of all industries with employment in this occupation, see the Create Customized Tables function.
Industries with the highest levels of employment in this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Electronic Shopping and Mail-Order Houses |
19,690 |
5.41 |
$14.45 |
$30,050 |
| Building Material and Supplies Dealers |
7,410 |
0.66 |
$17.08 |
$35,530 |
| Grocery and Related Product Merchant Wholesalers |
7,360 |
0.99 |
$16.52 |
$34,350 |
| Wholesale Electronic Markets and Agents and Brokers |
7,290 |
0.82 |
$18.67 |
$38,840 |
| Machinery, Equipment, and Supplies Merchant Wholesalers |
7,270 |
1.09 |
$20.97 |
$43,630 |
Industries with the highest concentration of employment in this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Electronic Shopping and Mail-Order Houses |
19,690 |
5.41 |
$14.45 |
$30,050 |
| Apparel, Piece Goods, and Notions Merchant Wholesalers |
3,200 |
2.15 |
$15.87 |
$33,000 |
| Furniture and Home Furnishing Merchant Wholesalers |
1,960 |
1.85 |
$18.26 |
$37,980 |
| Drugs and Druggists' Sundries Merchant Wholesalers |
3,220 |
1.62 |
$15.81 |
$32,890 |
| Paper and Paper Product Merchant Wholesalers |
1,720 |
1.44 |
$18.05 |
$37,530 |
Top paying industries for this occupation:
Geographic profile for this occupation: Top
States and areas with the highest published employment, location quotients, and wages for this occupation are provided.
For a list of all areas with employment in this occupation, see the Create Customized Tables function.
States with the highest employment level in this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| California |
34,260 |
2.15 |
1.70 |
$17.53 |
$36,470 |
| Texas |
22,100 |
1.88 |
1.49 |
$18.76 |
$39,020 |
| Ohio |
10,050 |
1.88 |
1.49 |
$16.57 |
$34,470 |
| Florida |
7,890 |
0.96 |
0.76 |
$14.64 |
$30,460 |
| Illinois |
7,370 |
1.25 |
0.99 |
$17.29 |
$35,950 |
States with the highest concentration of jobs and location quotients in this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Vermont |
790 |
2.58 |
2.05 |
$17.48 |
$36,370 |
| Nebraska |
2,420 |
2.50 |
1.99 |
$15.48 |
$32,190 |
| Oregon |
4,350 |
2.43 |
1.93 |
$16.79 |
$34,910 |
| California |
34,260 |
2.15 |
1.70 |
$17.53 |
$36,470 |
| Maine |
1,230 |
2.06 |
1.64 |
$15.45 |
$32,130 |
Top paying States for this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| North Dakota |
320 |
0.76 |
0.61 |
$19.04 |
$39,600 |
| Massachusetts |
2,760 |
0.80 |
0.63 |
$18.92 |
$39,360 |
| Texas |
22,100 |
1.88 |
1.49 |
$18.76 |
$39,020 |
| Connecticut |
1,410 |
0.84 |
0.67 |
$18.37 |
$38,210 |
| Idaho |
710 |
1.07 |
0.85 |
$18.16 |
$37,770 |
Metropolitan areas with the highest employment level in this occupation:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Los Angeles-Long Beach-Glendale, CA Metropolitan Division |
11,990 |
2.84 |
2.26 |
$16.62 |
$34,570 |
| Dallas-Plano-Irving, TX Metropolitan Division |
6,630 |
2.73 |
2.17 |
$18.34 |
$38,150 |
| Houston-The Woodlands-Sugar Land, TX |
6,040 |
2.06 |
1.63 |
$22.06 |
$45,880 |
| New York-Jersey City-White Plains, NY-NJ Metropolitan Division |
6,020 |
0.91 |
0.73 |
$17.11 |
$35,580 |
| Chicago-Naperville-Arlington Heights, IL Metropolitan Division |
4,400 |
1.21 |
0.96 |
$17.80 |
$37,020 |
| Anaheim-Santa Ana-Irvine, CA Metropolitan Division |
3,730 |
2.39 |
1.89 |
$16.89 |
$35,140 |
| Riverside-San Bernardino-Ontario, CA |
3,250 |
2.38 |
1.89 |
$17.32 |
$36,020 |
| San Jose-Sunnyvale-Santa Clara, CA |
2,740 |
2.62 |
2.08 |
$19.48 |
$40,520 |
| Phoenix-Mesa-Scottsdale, AZ |
2,730 |
1.41 |
1.12 |
$15.89 |
$33,060 |
| San Diego-Carlsbad, CA |
2,440 |
1.76 |
1.40 |
$18.25 |
$37,970 |
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