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Occupational Employment and Wages, May 2021
43-9041 Insurance Claims and Policy Processing Clerks
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives. Excludes “Claims Adjusters, Examiners, and Investigators” (13-1031).
National estimates for Insurance Claims and Policy Processing Clerks
Industry profile for Insurance Claims and Policy Processing Clerks
Geographic profile for Insurance Claims and Policy Processing Clerks
National estimates for Insurance Claims and Policy Processing Clerks:
Employment estimate and mean wage estimates for Insurance Claims and Policy Processing Clerks:
Employment (1) |
Employment RSE (3) |
Mean hourly wage |
Mean annual wage (2) |
Wage RSE (3) |
218,300 |
1.5 % |
$ 22.02 |
$ 45,790 |
0.5 % |
Percentile wage estimates for Insurance Claims and Policy Processing Clerks:
Percentile |
10% |
25% |
50% (Median) |
75% |
90% |
Hourly Wage |
$ 14.43 |
$ 17.89 |
$ 21.89 |
$ 23.49 |
$ 29.52 |
Annual Wage (2) |
$ 30,010 |
$ 37,200 |
$ 45,520 |
$ 48,860 |
$ 61,400 |
Industry profile for Insurance Claims and Policy Processing Clerks:
Industries with the highest published employment and wages for Insurance Claims and Policy Processing Clerks are provided.
For a list of all industries with employment in Insurance Claims and Policy Processing Clerks, see the Create Customized Tables function.
Industries with the highest levels of employment in Insurance Claims and Policy Processing Clerks:
Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
Insurance Carriers |
90,810 |
7.56 |
$ 22.44 |
$ 46,680 |
Agencies, Brokerages, and Other Insurance Related Activities |
90,490 |
7.43 |
$ 22.14 |
$ 46,060 |
Management of Companies and Enterprises |
6,840 |
0.27 |
$ 22.35 |
$ 46,490 |
Offices of Physicians |
4,460 |
0.17 |
$ 18.09 |
$ 37,630 |
Employment Services |
3,000 |
0.09 |
$ 20.81 |
$ 43,280 |
Industries with the highest concentration of employment in Insurance Claims and Policy Processing Clerks:
Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
Insurance Carriers |
90,810 |
7.56 |
$ 22.44 |
$ 46,680 |
Agencies, Brokerages, and Other Insurance Related Activities |
90,490 |
7.43 |
$ 22.14 |
$ 46,060 |
Insurance and Employee Benefit Funds |
120 |
1.39 |
$ 22.54 |
$ 46,890 |
Office Administrative Services |
2,650 |
0.54 |
$ 21.29 |
$ 44,280 |
Management of Companies and Enterprises |
6,840 |
0.27 |
$ 22.35 |
$ 46,490 |
Top paying industries for Insurance Claims and Policy Processing Clerks:
Geographic profile for Insurance Claims and Policy Processing Clerks:
States and areas with the highest published employment, location quotients, and wages for Insurance Claims and Policy Processing Clerks are provided.
For a list of all areas with employment in Insurance Claims and Policy Processing Clerks, see the Create Customized Tables function.
States with the highest employment level in Insurance Claims and Policy Processing Clerks:
State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
California |
23,810 |
1.44 |
0.93 |
$ 24.44 |
$ 50,830 |
Texas |
20,990 |
1.72 |
1.11 |
$ 21.83 |
$ 45,410 |
Florida |
15,910 |
1.85 |
1.19 |
$ 20.11 |
$ 41,820 |
Ohio |
10,300 |
1.98 |
1.28 |
$ 21.63 |
$ 44,990 |
Tennessee |
9,210 |
3.08 |
1.99 |
$ 18.68 |
$ 38,850 |
States with the highest concentration of jobs and location quotients in Insurance Claims and Policy Processing Clerks:
State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
Nebraska |
3,480 |
3.63 |
2.34 |
$ 19.32 |
$ 40,180 |
Tennessee |
9,210 |
3.08 |
1.99 |
$ 18.68 |
$ 38,850 |
Wisconsin |
8,360 |
3.04 |
1.96 |
$ 20.83 |
$ 43,330 |
Wyoming |
760 |
2.92 |
1.89 |
$ 18.90 |
$ 39,310 |
Iowa |
4,110 |
2.76 |
1.78 |
$ 21.51 |
$ 44,740 |
Top paying states for Insurance Claims and Policy Processing Clerks:
Metropolitan areas with the highest employment level in Insurance Claims and Policy Processing Clerks:
Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
Dallas-Fort Worth-Arlington, TX |
7,720 |
2.15 |
1.39 |
$ 23.13 |
$ 48,100 |
New York-Newark-Jersey City, NY-NJ-PA |
7,530 |
0.87 |
0.56 |
$ 26.33 |
$ 54,770 |
Los Angeles-Long Beach-Anaheim, CA |
7,470 |
1.31 |
0.84 |
$ 24.90 |
$ 51,800 |
Chicago-Naperville-Elgin, IL-IN-WI |
6,240 |
1.48 |
0.95 |
$ 22.40 |
$ 46,590 |
Phoenix-Mesa-Scottsdale, AZ |
5,780 |
2.73 |
1.76 |
$ 20.10 |
$ 41,800 |
San Antonio-New Braunfels, TX |
4,750 |
4.76 |
3.07 |
$ 21.43 |
$ 44,570 |
Nashville-Davidson--Murfreesboro--Franklin, TN |
4,700 |
4.81 |
3.10 |
$ 18.99 |
$ 39,500 |
Atlanta-Sandy Springs-Roswell, GA |
4,390 |
1.70 |
1.10 |
$ 23.09 |
$ 48,030 |
Minneapolis-St. Paul-Bloomington, MN-WI |
4,230 |
2.32 |
1.50 |
$ 23.63 |
$ 49,140 |
Tampa-St. Petersburg-Clearwater, FL |
3,990 |
3.09 |
2.00 |
$ 20.44 |
$ 42,520 |
Metropolitan areas with the highest concentration of jobs and location quotients in Insurance Claims and Policy Processing Clerks:
Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
Green Bay, WI |
1,490 |
9.04 |
5.83 |
$ 18.44 |
$ 38,350 |
Wausau, WI |
480 |
6.99 |
4.51 |
$ 20.65 |
$ 42,950 |
Cheyenne, WY |
280 |
6.13 |
3.95 |
$ 18.58 |
$ 38,640 |
Carbondale-Marion, IL |
310 |
6.04 |
3.90 |
$ 15.45 |
$ 32,130 |
Olympia-Tumwater, WA |
670 |
5.94 |
3.84 |
$ 26.20 |
$ 54,500 |
Des Moines-West Des Moines, IA |
1,940 |
5.45 |
3.51 |
$ 22.96 |
$ 47,750 |
Danville, IL |
120 |
4.94 |
3.19 |
$ 17.41 |
$ 36,200 |
Portland-South Portland, ME |
960 |
4.84 |
3.12 |
$ 22.19 |
$ 46,150 |
Omaha-Council Bluffs, NE-IA |
2,250 |
4.83 |
3.12 |
$ 19.52 |
$ 40,600 |
Nashville-Davidson--Murfreesboro--Franklin, TN |
4,700 |
4.81 |
3.10 |
$ 18.99 |
$ 39,500 |
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