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Occupational Employment and Wages, May 2020
43-9041 Insurance Claims and Policy Processing Clerks
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives. Excludes "Claims Adjusters, Examiners, and Investigators" (13-1031).
National estimates for Insurance Claims and Policy Processing Clerks
Industry profile for Insurance Claims and Policy Processing Clerks
Geographic profile for Insurance Claims and Policy Processing Clerks
National estimates for Insurance Claims and Policy Processing Clerks:
Employment estimate and mean wage estimates for Insurance Claims and Policy Processing Clerks:
| Employment (1) |
Employment
RSE (3) |
Mean hourly
wage |
Mean annual
wage (2) |
Wage RSE (3) |
| 240,740 |
2.0 % |
$ 21.67 |
$ 45,070 |
0.5 % |
Percentile wage estimates for Insurance Claims and Policy Processing Clerks:
| Percentile |
10% |
25% |
50%
(Median) |
75% |
90% |
| Hourly Wage |
$ 14.17 |
$ 16.85 |
$ 20.22 |
$ 25.07 |
$ 30.99 |
| Annual Wage (2) |
$ 29,480 |
$ 35,050 |
$ 42,050 |
$ 52,150 |
$ 64,460 |
Industry profile for Insurance Claims and Policy Processing Clerks:
Industries with the highest published employment and wages for Insurance Claims and Policy Processing Clerks are provided.
For a list of all industries with employment in Insurance Claims and Policy Processing Clerks, see the Create Customized Tables function.
Industries with the highest levels of employment in Insurance Claims and Policy Processing Clerks:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Insurance Carriers |
102,400 |
8.49 |
$ 22.14 |
$ 46,050 |
| Agencies, Brokerages, and Other Insurance Related Activities |
98,270 |
8.24 |
$ 21.62 |
$ 44,970 |
| Management of Companies and Enterprises |
7,420 |
0.31 |
$ 21.90 |
$ 45,550 |
| Offices of Physicians |
4,190 |
0.16 |
$ 18.78 |
$ 39,060 |
| Office Administrative Services |
3,290 |
0.66 |
$ 20.50 |
$ 42,650 |
Industries with the highest concentration of employment in Insurance Claims and Policy Processing Clerks:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Insurance Carriers |
102,400 |
8.49 |
$ 22.14 |
$ 46,050 |
| Agencies, Brokerages, and Other Insurance Related Activities |
98,270 |
8.24 |
$ 21.62 |
$ 44,970 |
| Insurance and Employee Benefit Funds |
160 |
2.23 |
$ 22.25 |
$ 46,270 |
| Office Administrative Services |
3,290 |
0.66 |
$ 20.50 |
$ 42,650 |
| Management of Companies and Enterprises |
7,420 |
0.31 |
$ 21.90 |
$ 45,550 |
Top paying industries for Insurance Claims and Policy Processing Clerks:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Highway, Street, and Bridge Construction |
30 |
0.01 |
$ 32.03 |
$ 66,620 |
| Postal Service (federal government) |
30 |
0.01 |
$ 29.52 |
$ 61,410 |
| Securities, Commodity Contracts, and Other Financial Investments and Related Activities |
450 |
0.05 |
$ 27.57 |
$ 57,350 |
| Business, Professional, Labor, Political, and Similar Organizations |
180 |
0.04 |
$ 24.21 |
$ 50,350 |
| Psychiatric and Substance Abuse Hospitals |
90 |
0.04 |
$ 23.93 |
$ 49,770 |
Geographic profile for Insurance Claims and Policy Processing Clerks:
States and areas with the highest published employment, location quotients, and wages for Insurance Claims and Policy Processing Clerks are provided.
For a list of all areas with employment in Insurance Claims and Policy Processing Clerks, see the Create Customized Tables function.
States with the highest employment level in Insurance Claims and Policy Processing Clerks:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| California |
31,840 |
1.94 |
1.12 |
$ 23.70 |
$ 49,290 |
| Texas |
27,070 |
2.24 |
1.29 |
$ 20.41 |
$ 42,440 |
| Florida |
14,050 |
1.66 |
0.96 |
$ 20.22 |
$ 42,070 |
| Illinois |
10,960 |
1.95 |
1.13 |
$ 21.64 |
$ 45,010 |
| Pennsylvania |
10,280 |
1.87 |
1.08 |
$ 23.44 |
$ 48,750 |
States with the highest concentration of jobs and location quotients in Insurance Claims and Policy Processing Clerks:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Nebraska |
4,600 |
4.88 |
2.82 |
$ 19.18 |
$ 39,890 |
| Iowa |
5,070 |
3.45 |
1.99 |
$ 20.62 |
$ 42,890 |
| Wyoming |
740 |
2.84 |
1.64 |
$ 17.36 |
$ 36,120 |
| Missouri |
6,990 |
2.60 |
1.50 |
$ 21.00 |
$ 43,670 |
| Minnesota |
6,960 |
2.57 |
1.48 |
$ 22.92 |
$ 47,680 |
Top paying states for Insurance Claims and Policy Processing Clerks:
Metropolitan areas with the highest employment level in Insurance Claims and Policy Processing Clerks:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Los Angeles-Long Beach-Anaheim, CA |
12,750 |
2.19 |
1.26 |
$ 23.77 |
$ 49,440 |
| Dallas-Fort Worth-Arlington, TX |
10,420 |
2.91 |
1.68 |
$ 20.93 |
$ 43,540 |
| New York-Newark-Jersey City, NY-NJ-PA |
8,410 |
0.95 |
0.55 |
$ 26.92 |
$ 55,990 |
| Chicago-Naperville-Elgin, IL-IN-WI |
8,380 |
1.92 |
1.11 |
$ 22.59 |
$ 46,980 |
| Atlanta-Sandy Springs-Roswell, GA |
6,300 |
2.39 |
1.38 |
$ 22.62 |
$ 47,050 |
| Minneapolis-St. Paul-Bloomington, MN-WI |
6,010 |
3.25 |
1.88 |
$ 23.14 |
$ 48,130 |
| San Antonio-New Braunfels, TX |
5,760 |
5.73 |
3.31 |
$ 20.11 |
$ 41,830 |
| Phoenix-Mesa-Scottsdale, AZ |
5,580 |
2.64 |
1.53 |
$ 21.28 |
$ 44,270 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD |
5,380 |
1.99 |
1.15 |
$ 23.30 |
$ 48,450 |
| Houston-The Woodlands-Sugar Land, TX |
4,370 |
1.47 |
0.85 |
$ 20.06 |
$ 41,720 |
Metropolitan areas with the highest concentration of jobs and location quotients in Insurance Claims and Policy Processing Clerks:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| La Crosse-Onalaska, WI-MN |
650 |
8.99 |
5.20 |
$ 16.48 |
$ 34,290 |
| Cheyenne, WY |
370 |
8.31 |
4.80 |
$ 17.67 |
$ 36,740 |
| Carbondale-Marion, IL |
390 |
7.79 |
4.50 |
$ 14.59 |
$ 30,350 |
| Danville, IL |
200 |
7.76 |
4.48 |
$ 16.13 |
$ 33,550 |
| Eau Claire, WI |
600 |
7.56 |
4.37 |
$ 15.64 |
$ 32,530 |
| Des Moines-West Des Moines, IA |
2,520 |
7.10 |
4.10 |
$ 21.42 |
$ 44,550 |
| Olympia-Tumwater, WA |
730 |
6.71 |
3.88 |
$ 25.23 |
$ 52,480 |
| Wausau, WI |
450 |
6.60 |
3.81 |
$ 20.48 |
$ 42,590 |
| Omaha-Council Bluffs, NE-IA |
2,950 |
6.24 |
3.61 |
$ 18.69 |
$ 38,880 |
| Cedar Rapids, IA |
820 |
5.97 |
3.45 |
$ 18.14 |
$ 37,740 |
Top paying metropolitan areas for Insurance Claims and Policy Processing Clerks:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Hartford-West Hartford-East Hartford, CT |
2,370 |
4.32 |
2.49 |
$ 29.16 |
$ 60,640 |
| Anchorage, AK |
140 |
0.87 |
0.50 |
$ 28.97 |
$ 60,250 |
| San Francisco-Oakland-Hayward, CA |
3,300 |
1.41 |
0.82 |
$ 28.07 |
$ 58,390 |
| San Jose-Sunnyvale-Santa Clara, CA |
910 |
0.82 |
0.47 |
$ 27.31 |
$ 56,800 |
| New York-Newark-Jersey City, NY-NJ-PA |
8,410 |
0.95 |
0.55 |
$ 26.92 |
$ 55,990 |
| Denver-Aurora-Lakewood, CO |
1,690 |
1.16 |
0.67 |
$ 26.80 |
$ 55,740 |
| Bridgeport-Stamford-Norwalk, CT |
(8) |
(8) |
(8) |
$ 26.48 |
$ 55,080 |
| Barnstable Town, MA |
80 |
0.88 |
0.51 |
$ 26.04 |
$ 54,170 |
| Seattle-Tacoma-Bellevue, WA |
2,040 |
1.04 |
0.60 |
$ 25.92 |
$ 53,910 |
| Springfield, MA-CT |
440 |
1.44 |
0.83 |
$ 25.47 |
$ 52,970 |
Nonmetropolitan areas with the highest employment in Insurance Claims and Policy Processing Clerks:
Nonmetropolitan areas with the highest concentration of jobs and location quotients in Insurance Claims and Policy Processing Clerks:
Top paying nonmetropolitan areas for Insurance Claims and Policy Processing Clerks:
About May 2020 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates
These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia.
The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.
The percentile wage estimate is the value of a wage below which a certain percent of workers fall.
The median wage is the 50th percentile wage estimate—50 percent of workers earn less than the median and 50 percent of workers earn more than the median.
More about percentile wages.
(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.
(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours;
for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.
(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.
(8) Estimate not released.
(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration.
A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.
Other OEWS estimates and related information:
May 2020 National Occupational Employment and Wage Estimates
May 2020 State Occupational Employment and Wage Estimates
May 2020 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates
May 2020 National Industry-Specific Occupational Employment and Wage Estimates
May 2020 Occupation Profiles
Technical Notes
Last Modified Date: March 31, 2021
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United States Department of Labor
