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Occupational Employment Statistics
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Occupational Employment and Wages, May 2019

43-9041 Insurance Claims and Policy Processing Clerks

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives. Excludes “Claims Adjusters, Examiners, and Investigators” (13-1031).

National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3) 		Mean hourly
wage		 Mean annual
wage (2) 		Wage RSE (3)
257,000 1.9 % $20.81 $43,280 0.4 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median) 		75% 90%
Hourly Wage $13.64 $16.36 $19.59 $24.30 $29.76
Annual Wage (2) $28,380 $34,030 $40,750 $50,550 $61,910

Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Agencies, Brokerages, and Other Insurance Related Activities 107,980 9.12 $20.66 $42,970
Insurance Carriers 105,660 8.82 $21.33 $44,370
Management of Companies and Enterprises 6,470 0.26 $21.14 $43,960
Offices of Physicians 3,710 0.14 $18.70 $38,890
Employment Services 3,680 0.10 $20.03 $41,650

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Agencies, Brokerages, and Other Insurance Related Activities 107,980 9.12 $20.66 $42,970
Insurance Carriers 105,660 8.82 $21.33 $44,370
Insurance and Employee Benefit Funds 110 1.78 $23.10 $48,040
Management of Companies and Enterprises 6,470 0.26 $21.14 $43,960
Management, Scientific, and Technical Consulting Services 3,360 0.23 $20.84 $43,340

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Postal Service (federal government) 40 0.01 $28.84 $59,990
Securities, Commodity Contracts, and Other Financial Investments and Related Activities 540 0.06 $26.59 $55,300
Computer Systems Design and Related Services 400 0.02 $24.15 $50,220
Insurance and Employee Benefit Funds 110 1.78 $23.10 $48,040
Psychiatric and Substance Abuse Hospitals (8) (8) $23.08 $48,010

Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 37,710 2.17 1.24 $22.34 $46,470
Texas 29,610 2.38 1.36 $19.66 $40,900
Florida 14,880 1.69 0.97 $19.40 $40,360
Pennsylvania 10,610 1.80 1.03 $21.84 $45,430
Illinois 10,490 1.74 0.99 $20.85 $43,380




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Nebraska 3,650 3.71 2.12 $19.34 $40,230
Iowa 5,260 3.40 1.94 $20.47 $42,570
Missouri 9,420 3.34 1.91 $18.42 $38,320
Wyoming 740 2.70 1.54 $17.51 $36,430
Wisconsin 7,430 2.59 1.48 $19.34 $40,220




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia (8) (8) (8) $28.53 $59,350
Connecticut 4,030 2.42 1.38 $25.69 $53,430
Massachusetts 5,790 1.60 0.91 $24.25 $50,440
Colorado (8) (8) (8) $24.20 $50,340
New Jersey 7,020 1.72 0.98 $23.86 $49,630





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Los Angeles-Long Beach-Anaheim, CA 14,820 2.37 1.36 $22.09 $45,950
Dallas-Fort Worth-Arlington, TX 11,520 3.15 1.80 $20.20 $42,010
New York-Newark-Jersey City, NY-NJ-PA 10,470 1.08 0.62 $24.25 $50,430
Chicago-Naperville-Elgin, IL-IN-WI 7,740 1.66 0.95 $21.15 $44,000
Atlanta-Sandy Springs-Roswell, GA 7,090 2.58 1.48 $21.06 $43,810
Phoenix-Mesa-Scottsdale, AZ 6,380 3.01 1.72 $21.44 $44,590
Minneapolis-St. Paul-Bloomington, MN-WI 5,970 3.03 1.73 $22.75 $47,310
San Antonio-New Braunfels, TX 5,650 5.45 3.11 $19.41 $40,370
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 5,410 1.88 1.08 $21.63 $44,990
Houston-The Woodlands-Sugar Land, TX 5,280 1.73 0.99 $19.19 $39,910