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Occupational Employment and Wages, May 2018
43-9041 Insurance Claims and Policy Processing Clerks
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives. Excludes "Claims Adjusters, Examiners, and Investigators" (13-1031).
National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation
National estimates for this occupation: Top
Employment estimate and mean wage estimates for this occupation:
| Employment (1) |
Employment
RSE (3) |
Mean hourly
wage |
Mean annual
wage (2) |
Wage RSE (3) |
| 274,560 |
1.9 % |
$20.26 |
$42,150 |
0.4 % |
Percentile wage estimates for this occupation:
| Percentile |
10% |
25% |
50%
(Median) |
75% |
90% |
| Hourly Wage |
$13.24 |
$15.98 |
$19.07 |
$23.72 |
$29.09 |
| Annual Wage (2) |
$27,540 |
$33,250 |
$39,660 |
$49,330 |
$60,500 |
Industry profile for this occupation: Top
Industries with the highest published employment and wages for this occupation are provided.
For a list of all industries with employment in this occupation, see the Create Customized Tables function.
Industries with the highest levels of employment in this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Agencies, Brokerages, and Other Insurance Related Activities |
116,490 |
10.04 |
$19.89 |
$41,360 |
| Insurance Carriers |
113,980 |
9.74 |
$20.85 |
$43,370 |
| Management of Companies and Enterprises |
6,750 |
0.28 |
$20.82 |
$43,310 |
| Management, Scientific, and Technical Consulting Services |
4,340 |
0.30 |
$20.17 |
$41,950 |
| Employment Services |
4,050 |
0.11 |
$19.26 |
$40,050 |
Industries with the highest concentration of employment in this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Agencies, Brokerages, and Other Insurance Related Activities |
116,490 |
10.04 |
$19.89 |
$41,360 |
| Insurance Carriers |
113,980 |
9.74 |
$20.85 |
$43,370 |
| Insurance and Employee Benefit Funds |
140 |
2.63 |
$23.83 |
$49,560 |
| Management, Scientific, and Technical Consulting Services |
4,340 |
0.30 |
$20.17 |
$41,950 |
| Management of Companies and Enterprises |
6,750 |
0.28 |
$20.82 |
$43,310 |
Top paying industries for this occupation:
Geographic profile for this occupation: Top
States and areas with the highest published employment, location quotients, and wages for this occupation are provided.
For a list of all areas with employment in this occupation, see the Create Customized Tables function.
States with the highest employment level in this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| California |
40,200 |
2.36 |
1.25 |
$20.53 |
$42,690 |
| Texas |
32,690 |
2.70 |
1.42 |
$19.21 |
$39,950 |
| Florida |
17,590 |
2.04 |
1.08 |
$18.82 |
$39,150 |
| Ohio |
13,600 |
2.51 |
1.32 |
$19.15 |
$39,830 |
| Georgia |
11,360 |
2.58 |
1.36 |
$22.21 |
$46,190 |
States with the highest concentration of jobs and location quotients in this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Nebraska |
3,130 |
3.20 |
1.69 |
$18.95 |
$39,410 |
| Connecticut |
4,980 |
3.00 |
1.58 |
$24.18 |
$50,300 |
| Wisconsin |
7,810 |
2.74 |
1.45 |
$19.39 |
$40,340 |
| Texas |
32,690 |
2.70 |
1.42 |
$19.21 |
$39,950 |
| South Dakota |
1,090 |
2.59 |
1.36 |
$16.13 |
$33,540 |
Top paying States for this occupation:
Metropolitan areas with the highest employment level in this occupation:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Los Angeles-Long Beach-Anaheim, CA |
15,060 |
2.46 |
1.30 |
$19.89 |
$41,370 |
| Dallas-Fort Worth-Arlington, TX |
13,270 |
3.72 |
1.96 |
$20.50 |
$42,640 |
| New York-Newark-Jersey City, NY-NJ-PA |
13,260 |
1.40 |
0.74 |
$23.61 |
$49,110 |
| Atlanta-Sandy Springs-Roswell, GA |
8,720 |
3.25 |
1.71 |
$23.25 |
$48,350 |
| Chicago-Naperville-Elgin, IL-IN-WI |
7,570 |
1.63 |
0.86 |
$21.33 |
$44,370 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD |
5,940 |
2.09 |
1.10 |
$21.39 |
$44,490 |
| Phoenix-Mesa-Scottsdale, AZ |
5,930 |
2.89 |
1.52 |
$21.08 |
$43,840 |
| San Antonio-New Braunfels, TX |
5,450 |
5.39 |
2.84 |
$18.70 |
$38,900 |
| Houston-The Woodlands-Sugar Land, TX |
5,420 |
1.82 |
0.96 |
$18.64 |
$38,780 |
| Tampa-St. Petersburg-Clearwater, FL |
5,250 |
4.00 |
2.11 |
$18.95 |
$39,420 |
Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Cheyenne, WY |
340 |
7.57 |
3.99 |
$17.72 |
$36,870 |
| La Crosse-Onalaska, WI-MN |
550 |
7.28 |
3.84 |
$15.65 |
$32,550 |
| Danville, IL |
160 |
5.98 |
3.15 |
$14.89 |
$30,970 |
| Des Moines-West Des Moines, IA |
2,150 |
5.83 |
3.07 |
$21.17 |
$44,030 |
| Hartford-West Hartford-East Hartford, CT |
3,390 |
5.80 |
3.06 |
$24.94 |
$51,870 |
| Manchester, NH |
660 |
5.75 |
3.03 |
$20.94 |
$43,550 |
| San Antonio-New Braunfels, TX |
5,450 |
5.39 |
2.84 |
$18.70 |
$38,900 |
| Sheboygan, WI |
320 |
5.36 |
2.83 |
$23.85 |
$49,610 |
| Abilene, TX |
340 |
5.36 |
2.83 |
$18.42 |
$38,320 |
| Olympia-Tumwater, WA |
590 |
5.24 |
2.76 |
$23.74 |
$49,380 |
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United States Department of Labor
