Subscribe to the OEWS Update
|
Occupational Employment and Wages, May 2021
15-1232 Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Excludes “Network and Computer Systems Administrators” (15-1244).
National estimates for Computer User Support Specialists
Industry profile for Computer User Support Specialists
Geographic profile for Computer User Support Specialists
National estimates for Computer User Support Specialists:
Employment estimate and mean wage estimates for Computer User Support Specialists:
Employment (1) |
Employment RSE (3) |
Mean hourly wage |
Mean annual wage (2) |
Wage RSE (3) |
654,310 |
0.8 % |
$ 27.72 |
$ 57,650 |
0.4 % |
Percentile wage estimates for Computer User Support Specialists:
Percentile |
10% |
25% |
50% (Median) |
75% |
90% |
Hourly Wage |
$ 16.45 |
$ 18.93 |
$ 23.93 |
$ 32.76 |
$ 43.78 |
Annual Wage (2) |
$ 34,220 |
$ 39,380 |
$ 49,770 |
$ 68,130 |
$ 91,060 |
Industry profile for Computer User Support Specialists:
Industries with the highest published employment and wages for Computer User Support Specialists are provided.
For a list of all industries with employment in Computer User Support Specialists, see the Create Customized Tables function.
Industries with the highest levels of employment in Computer User Support Specialists:
Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
Computer Systems Design and Related Services |
151,910 |
6.70 |
$ 26.55 |
$ 55,220 |
Employment Services |
42,550 |
1.22 |
$ 23.92 |
$ 49,760 |
Management of Companies and Enterprises |
34,420 |
1.36 |
$ 28.52 |
$ 59,320 |
Elementary and Secondary Schools |
32,050 |
0.40 |
$ 24.55 |
$ 51,060 |
Software Publishers |
26,940 |
5.12 |
$ 30.60 |
$ 63,650 |
Industries with the highest concentration of employment in Computer User Support Specialists:
Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
Computer Systems Design and Related Services |
151,910 |
6.70 |
$ 26.55 |
$ 55,220 |
Software Publishers |
26,940 |
5.12 |
$ 30.60 |
$ 63,650 |
Data Processing, Hosting, and Related Services |
19,340 |
5.11 |
$ 27.31 |
$ 56,790 |
Electronic and Precision Equipment Repair and Maintenance |
4,700 |
4.57 |
$ 24.55 |
$ 51,060 |
Professional and Commercial Equipment and Supplies Merchant Wholesalers |
21,500 |
3.22 |
$ 28.04 |
$ 58,330 |
Top paying industries for Computer User Support Specialists:
Geographic profile for Computer User Support Specialists:
States and areas with the highest published employment, location quotients, and wages for Computer User Support Specialists are provided.
For a list of all areas with employment in Computer User Support Specialists, see the Create Customized Tables function.
States with the highest employment level in Computer User Support Specialists:
State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
Texas |
68,740 |
5.62 |
1.21 |
$ 25.26 |
$ 52,530 |
California |
66,080 |
4.00 |
0.86 |
$ 34.51 |
$ 71,790 |
Florida |
41,780 |
4.85 |
1.05 |
$ 24.95 |
$ 51,900 |
New York |
37,830 |
4.36 |
0.94 |
$ 31.07 |
$ 64,630 |
Ohio |
27,180 |
5.23 |
1.13 |
$ 24.70 |
$ 51,380 |
States with the highest concentration of jobs and location quotients in Computer User Support Specialists:
State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
Utah |
11,760 |
7.57 |
1.63 |
$ 27.31 |
$ 56,800 |
Arizona |
19,990 |
6.94 |
1.49 |
$ 26.54 |
$ 55,190 |
Vermont |
1,740 |
6.12 |
1.32 |
$ 27.93 |
$ 58,100 |
Colorado |
15,660 |
5.97 |
1.29 |
$ 31.38 |
$ 65,270 |
Missouri |
16,270 |
5.96 |
1.28 |
$ 26.57 |
$ 55,270 |
Top paying states for Computer User Support Specialists:
State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
District of Columbia |
3,900 |
5.89 |
1.27 |
$ 35.54 |
$ 73,930 |
California |
66,080 |
4.00 |
0.86 |
$ 34.51 |
$ 71,790 |
Massachusetts |
16,640 |
4.90 |
1.06 |
$ 34.17 |
$ 71,080 |
Colorado |
15,660 |
5.97 |
1.29 |
$ 31.38 |
$ 65,270 |
New York |
37,830 |
4.36 |
0.94 |
$ 31.07 |
$ 64,630 |
Metropolitan areas with the highest employment level in Computer User Support Specialists:
Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
New York-Newark-Jersey City, NY-NJ-PA |
35,810 |
4.13 |
0.89 |
$ 32.68 |
$ 67,970 |
Dallas-Fort Worth-Arlington, TX |
24,860 |
6.93 |
1.49 |
$ 26.32 |
$ 54,750 |
Los Angeles-Long Beach-Anaheim, CA |
19,480 |
3.41 |
0.73 |
$ 31.32 |
$ 65,150 |
Washington-Arlington-Alexandria, DC-VA-MD-WV |
18,000 |
6.14 |
1.32 |
$ 32.03 |
$ 66,620 |
Chicago-Naperville-Elgin, IL-IN-WI |
17,910 |
4.23 |
0.91 |
$ 26.93 |
$ 56,010 |
Phoenix-Mesa-Scottsdale, AZ |
15,740 |
7.44 |
1.60 |
$ 26.83 |
$ 55,810 |
Atlanta-Sandy Springs-Roswell, GA |
14,600 |
5.64 |
1.21 |
$ 29.29 |
$ 60,910 |
Boston-Cambridge-Nashua, MA-NH |
13,960 |
5.40 |
1.16 |
$ 34.64 |
$ 72,040 |
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD |
12,920 |
4.87 |
1.05 |
$ 29.35 |
$ 61,040 |
Houston-The Woodlands-Sugar Land, TX |
12,800 |
4.42 |
0.95 |
$ 26.08 |
$ 54,240 |
Metropolitan areas with the highest concentration of jobs and location quotients in Computer User Support Specialists:
Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
Carson City, NV |
550 |
18.31 |
3.94 |
$ 34.20 |
$ 71,130 |
Sacramento--Roseville--Arden-Arcade, CA |
12,180 |
12.40 |
2.67 |
$ 43.50 |
$ 90,480 |
Jefferson City, MO |
850 |
11.75 |
2.53 |
$ 25.99 |
$ 54,060 |
Provo-Orem, UT |
3,190 |
11.71 |
2.52 |
$ 25.51 |
$ 53,060 |
Ithaca, NY |
520 |
11.25 |
2.42 |
$ 31.44 |
$ 65,400 |
Boulder, CO |
2,040 |
11.23 |
2.42 |
$ 34.92 |
$ 72,630 |
Burlington-South Burlington, VT |
1,100 |
9.57 |
2.06 |
$ 28.73 |
$ 59,750 |
Ann Arbor, MI |
1,920 |
9.51 |
2.05 |
$ 24.67 |
$ 51,320 |
Lansing-East Lansing, MI |
1,760 |
8.92 |
1.92 |
$ 25.68 |
$ 53,420 |
Salt Lake City, UT |
6,470 |
8.71 |
1.88 |
$ 28.49 |
$ 59,260 |
|