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Occupational Employment and Wage Statistics
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Occupational Employment and Wages, May 2020

43-0000 Office and Administrative Support Occupations (Major Group)

Office and Administrative Support Occupations comprises the following occupations: First-Line Supervisors of Office and Administrative Support Workers; Switchboard Operators, Including Answering Service; Telephone Operators; Communications Equipment Operators, All Other; Bill and Account Collectors; Billing and Posting Clerks; Bookkeeping, Accounting, and Auditing Clerks; Gambling Cage Workers; Payroll and Timekeeping Clerks; Procurement Clerks; Tellers; Financial Clerks, All Other; Brokerage Clerks; Correspondence Clerks; Court, Municipal, and License Clerks; Credit Authorizers, Checkers, and Clerks; Customer Service Representatives; Eligibility Interviewers, Government Programs; File Clerks; Hotel, Motel, and Resort Desk Clerks; Interviewers, Except Eligibility and Loan; Library Assistants, Clerical; Loan Interviewers and Clerks; New Accounts Clerks; Order Clerks; Human Resources Assistants, Except Payroll and Timekeeping; Receptionists and Information Clerks; Reservation and Transportation Ticket Agents and Travel Clerks; Information and Record Clerks, All Other; Cargo and Freight Agents; Couriers and Messengers; Public Safety Telecommunicators; Dispatchers, Except Police, Fire, and Ambulance; Meter Readers, Utilities; Postal Service Clerks; Postal Service Mail Carriers; Postal Service Mail Sorters, Processors, and Processing Machine Operators; Production, Planning, and Expediting Clerks; Shipping, Receiving, and Inventory Clerks; Weighers, Measurers, Checkers, and Samplers, Recordkeeping; Executive Secretaries and Executive Administrative Assistants; Legal Secretaries and Administrative Assistants; Medical Secretaries and Administrative Assistants; Secretaries and Administrative Assistants, Except Legal, Medical, and Executive; Data Entry Keyers; Word Processors and Typists; Desktop Publishers; Insurance Claims and Policy Processing Clerks; Mail Clerks and Mail Machine Operators, Except Postal Service; Office Clerks, General; Office Machine Operators, Except Computer; Proofreaders and Copy Markers; Statistical Assistants; Office and Administrative Support Workers, All Other


National estimates for Office and Administrative Support Occupations
Industry profile for Office and Administrative Support Occupations
Geographic profile for Office and Administrative Support Occupations

National estimates for Office and Administrative Support Occupations:

Employment estimate and mean wage estimates for Office and Administrative Support Occupations:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
18,548,360 0.2 % $ 20.38 $ 42,390 0.1 %

Percentile wage estimates for Office and Administrative Support Occupations:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $ 12.10 $ 14.69 $ 18.62 $ 24.40 $ 31.26
Annual Wage (2) $ 25,170 $ 30,560 $ 38,720 $ 50,760 $ 65,020


Industry profile for Office and Administrative Support Occupations:

Industries with the highest published employment and wages for Office and Administrative Support Occupations are provided. For a list of all industries with employment in Office and Administrative Support Occupations, see the Create Customized Tables function.

Industries with the highest levels of employment in Office and Administrative Support Occupations:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Credit Intermediation and Related Activities (5221 and 5223 only) 975,300 48.06 $ 19.44 $ 40,430
Local Government, excluding schools and hospitals (OEWS Designation) 963,220 17.83 $ 21.37 $ 44,440
Offices of Physicians 763,710 29.46 $ 18.70 $ 38,890
General Medical and Surgical Hospitals 649,410 11.61 $ 20.08 $ 41,760
Postal Service (federal government) 550,690 87.11 $ 25.56 $ 53,160

Industries with the highest concentration of employment in Office and Administrative Support Occupations:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Postal Service (federal government) 550,690 87.11 $ 25.56 $ 53,160
Business Support Services 530,560 63.81 $ 17.18 $ 35,730
Freight Transportation Arrangement 117,910 50.56 $ 22.57 $ 46,950
Credit Intermediation and Related Activities (5221 and 5223 only) 975,300 48.06 $ 19.44 $ 40,430
Office Administrative Services 204,270 41.00 $ 20.63 $ 42,910

Top paying industries for Office and Administrative Support Occupations:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Monetary Authorities-Central Bank 2,500 12.79 $ 31.25 $ 65,010
Pipeline Transportation of Crude Oil 740 6.10 $ 31.03 $ 64,550
Natural Gas Distribution 18,500 17.16 $ 29.85 $ 62,080
Electric Power Generation, Transmission and Distribution 52,500 13.82 $ 27.64 $ 57,490
Metal Ore Mining 1,030 2.53 $ 27.37 $ 56,920


Geographic profile for Office and Administrative Support Occupations:

States and areas with the highest published employment, location quotients, and wages for Office and Administrative Support Occupations are provided. For a list of all areas with employment in Office and Administrative Support Occupations, see the Create Customized Tables function.





States with the highest employment level in Office and Administrative Support Occupations:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 2,016,470 122.73 0.92 $ 23.03 $ 47,890
Texas 1,765,820 145.91 1.09 $ 19.23 $ 40,000
Florida 1,242,620 147.20 1.10 $ 18.89 $ 39,300
New York 1,232,690 141.83 1.06 $ 23.44 $ 48,760
Pennsylvania 766,740 139.10 1.04 $ 20.14 $ 41,890




States with the highest concentration of jobs and location quotients in Office and Administrative Support Occupations:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Arizona 427,540 150.80 1.13 $ 19.78 $ 41,140
Delaware 63,100 147.98 1.11 $ 20.31 $ 42,250
Florida 1,242,620 147.20 1.10 $ 18.89 $ 39,300
Alaska 43,520 146.89 1.10 $ 22.64 $ 47,080
Texas 1,765,820 145.91 1.09 $ 19.23 $ 40,000




Top paying states for Office and Administrative Support Occupations:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 69,390 100.98 0.76 $ 26.87 $ 55,900
Massachusetts 412,250 123.07 0.92 $ 23.90 $ 49,720
New York 1,232,690 141.83 1.06 $ 23.44 $ 48,760
Connecticut 209,660 136.06 1.02 $ 23.39 $ 48,640
California 2,016,470 122.73 0.92 $ 23.03 $ 47,890





Metropolitan areas with the highest employment level in Office and Administrative Support Occupations:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 1,254,750 142.03 1.07 $ 23.87 $ 49,650
Los Angeles-Long Beach-Anaheim, CA 787,770 135.30 1.01 $ 22.68 $ 47,170
Chicago-Naperville-Elgin, IL-IN-WI 590,690 135.41 1.02 $ 21.44 $ 44,580
Dallas-Fort Worth-Arlington, TX 556,410 155.06 1.16 $ 20.30 $ 42,220
Houston-The Woodlands-Sugar Land, TX 408,570 137.62 1.03 $ 20.28 $ 42,190
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 392,510 145.55 1.09 $ 21.71 $ 45,170
Miami-Fort Lauderdale-West Palm Beach, FL 389,270 155.22 1.16 $ 19.47 $ 40,490
Atlanta-Sandy Springs-Roswell, GA 347,530 132.00 0.99 $ 19.82 $ 41,220
Washington-Arlington-Alexandria, DC-VA-MD-WV 346,620 114.69 0.86 $ 23.96 $ 49,830
Phoenix-Mesa-Scottsdale, AZ 322,150 152.76 1.15 $ 20.25 $ 42,120




Metropolitan areas with the highest concentration of jobs and location quotients in Office and Administrative Support Occupations:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Laredo, TX 18,110 182.56 1.37 $ 15.49 $ 32,220
Jefferson City, MO 12,400 170.78 1.28 $ 17.93 $ 37,290
Charleston, WV 17,340 168.58 1.26 $ 18.13 $ 37,710
San Angelo, TX 7,750 167.72 1.26 $ 16.98 $ 35,310
Johnson City, TN 12,450 165.53 1.24 $ 16.62 $ 34,570
Coeur d'Alene, ID 9,970 164.45 1.23 $ 17.87 $ 37,180
El Paso, TX 49,590 163.60 1.23 $ 15.65 $ 32,560
Pocatello, ID 5,500 163.60 1.23 $ 17.31 $ 36,000
Ithaca, NY 7,440 161.89 1.21 $ 22.64 $ 47,100
Salt Lake City, UT 116,210 160.32 1.20 $ 19.32 $ 40,180