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Occupational Employment Statistics
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Occupational Employment and Wages, May 2019

43-0000 Office and Administrative Support Occupations (Major Group)

This major group comprises the following occupations: First-Line Supervisors of Office and Administrative Support Workers ; Switchboard Operators, Including Answering Service ; Telephone Operators ; Communications Equipment Operators, All Other ; Bill and Account Collectors ; Billing and Posting Clerks ; Bookkeeping, Accounting, and Auditing Clerks ; Gambling Cage Workers ; Payroll and Timekeeping Clerks ; Procurement Clerks ; Tellers ; Financial Clerks, All Other ; Brokerage Clerks ; Correspondence Clerks ; Court, Municipal, and License Clerks ; Credit Authorizers, Checkers, and Clerks ; Customer Service Representatives ; Eligibility Interviewers, Government Programs ; File Clerks ; Hotel, Motel, and Resort Desk Clerks ; Interviewers, Except Eligibility and Loan ; Library Assistants, Clerical ; Loan Interviewers and Clerks ; New Accounts Clerks ; Order Clerks ; Human Resources Assistants, Except Payroll and Timekeeping ; Receptionists and Information Clerks ; Reservation and Transportation Ticket Agents and Travel Clerks ; Information and Record Clerks, All Other ; Cargo and Freight Agents ; Couriers and Messengers ; Public Safety Telecommunicators ; Dispatchers, Except Police, Fire, and Ambulance ; Meter Readers, Utilities ; Postal Service Clerks ; Postal Service Mail Carriers ; Postal Service Mail Sorters, Processors, and Processing Machine Operators ; Production, Planning, and Expediting Clerks ; Shipping, Receiving, and Inventory Clerks ; Weighers, Measurers, Checkers, and Samplers, Recordkeeping ; Executive Secretaries and Executive Administrative Assistants ; Legal Secretaries and Administrative Assistants ; Medical Secretaries and Administrative Assistants ; Secretaries and Administrative Assistants, Except Legal, Medical, and Executive ; Data Entry Keyers ; Word Processors and Typists ; Desktop Publishers ; Insurance Claims and Policy Processing Clerks ; Mail Clerks and Mail Machine Operators, Except Postal Service ; Office Clerks, General ; Office Machine Operators, Except Computer ; Proofreaders and Copy Markers ; Statistical Assistants ; Office and Administrative Support Workers, All Other


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this major group:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
19,528,250 0.2 % $19.73 $41,040 0.1 %

Percentile wage estimates for this major group:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $11.44 $14.14 $18.07 $23.75 $30.41
Annual Wage (2) $23,790 $29,400 $37,580 $49,390 $63,260


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Credit Intermediation and Related Activities (5221 And 5223 only) 993,480 48.57 $18.79 $39,090
Local Government, excluding schools and hospitals (OES Designation) 986,750 17.81 $20.78 $43,230
Offices of Physicians 795,690 30.05 $18.22 $37,890
General Medical and Surgical Hospitals 656,590 11.76 $19.59 $40,750
Employment Services 570,790 15.51 $17.98 $37,390

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Postal Service (federal government) 549,210 86.96 $25.18 $52,370
Business Support Services 569,930 63.90 $16.51 $34,340
Freight Transportation Arrangement 117,820 50.09 $22.22 $46,220
Credit Intermediation and Related Activities (5221 And 5223 only) 993,480 48.57 $18.79 $39,090
Office Administrative Services 207,550 41.65 $20.18 $41,970

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Monetary Authorities-Central Bank 2,480 12.99 $29.85 $62,090
Natural Gas Distribution 19,500 17.82 $29.32 $60,980
Pipeline Transportation of Crude Oil 960 8.10 $28.53 $59,350
Electric Power Generation, Transmission and Distribution 56,110 14.59 $27.08 $56,330
Motor Vehicle Manufacturing 3,400 1.45 $26.77 $55,690


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 2,154,700 123.96 0.93 $22.08 $45,930
Texas 1,820,280 146.43 1.10 $18.66 $38,810
New York 1,334,940 140.18 1.05 $22.57 $46,940
Florida 1,294,440 147.20 1.11 $18.33 $38,130
Pennsylvania 825,920 139.95 1.05 $19.45 $40,460




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Arizona 438,330 152.90 1.15 $19.15 $39,820
Florida 1,294,440 147.20 1.11 $18.33 $38,130
Texas 1,820,280 146.43 1.10 $18.66 $38,810
Delaware 65,890 145.80 1.10 $19.78 $41,150
Alaska 46,230 145.80 1.10 $22.22 $46,210




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 72,670 100.44 0.76 $26.48 $55,090
Massachusetts 445,160 122.98 0.92 $23.08 $48,000
Connecticut 224,470 134.81 1.01 $22.78 $47,390
New York 1,334,940 140.18 1.05 $22.57 $46,940
Alaska 46,230 145.80 1.10 $22.22 $46,210





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 1,356,000 140.44 1.06 $22.98 $47,790
Los Angeles-Long Beach-Anaheim, CA 834,580 133.75 1.01 $21.81 $45,370
Chicago-Naperville-Elgin, IL-IN-WI 611,120 130.68 0.98 $20.73 $43,110
Dallas-Fort Worth-Arlington, TX 571,530 156.29 1.18 $19.62 $40,800
Houston-The Woodlands-Sugar Land, TX 419,280 137.37 1.03 $19.79 $41,150
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 416,410 144.77 1.09 $20.97 $43,620
Miami-Fort Lauderdale-West Palm Beach, FL 405,380 153.42 1.15 $18.92 $39,350
Atlanta-Sandy Springs-Roswell, GA 361,550 131.78 0.99 $19.37 $40,300
Washington-Arlington-Alexandria, DC-VA-MD-WV 358,860 112.87 0.85 $23.21 $48,270
Boston-Cambridge-Nashua, MA-NH 345,570 123.51 0.93 $23.61 $49,100