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Occupational Employment and Wage Statistics

Occupational Employment and Wages, May 2022

43-3011 Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer’s account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.


National estimates for Bill and Account Collectors
Industry profile for Bill and Account Collectors
Geographic profile for Bill and Account Collectors

National estimates for Bill and Account Collectors:

Employment estimate and mean wage estimates for Bill and Account Collectors:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
202,840 1.3 % $ 20.59 $ 42,820 0.4 %

Percentile wage estimates for Bill and Account Collectors:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $ 14.19 $ 16.73 $ 18.98 $ 23.22 $ 28.66
Annual Wage (2) $ 29,510 $ 34,800 $ 39,470 $ 48,290 $ 59,610


Industry profile for Bill and Account Collectors:

Industries with the highest published employment and wages for Bill and Account Collectors are provided. For a list of all industries with employment in Bill and Account Collectors, see the Create Customized Tables function.

Industries with the highest levels of employment in Bill and Account Collectors:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 55,710 6.96 $ 17.60 $ 36,600
Nondepository Credit Intermediation 20,140 3.27 $ 20.41 $ 42,440
Credit Intermediation and Related Activities (5221 and 5223 only) 19,590 0.97 $ 22.11 $ 45,990
Management of Companies and Enterprises 14,830 0.55 $ 23.07 $ 47,990
General Medical and Surgical Hospitals 8,620 0.15 $ 21.68 $ 45,100

Industries with the highest concentration of employment in Bill and Account Collectors:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 55,710 6.96 $ 17.60 $ 36,600
Nondepository Credit Intermediation 20,140 3.27 $ 20.41 $ 42,440
Jewelry, Luggage, and Leather Goods Retailers 1,620 1.32 $ 17.86 $ 37,140
Office Administrative Services 5,210 0.98 $ 21.54 $ 44,800
Credit Intermediation and Related Activities (5221 and 5223 only) 19,590 0.97 $ 22.11 $ 45,990

Top paying industries for Bill and Account Collectors:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Computer and Peripheral Equipment Manufacturing 80 0.05 $ 37.14 $ 77,240
Natural Gas Distribution 170 0.15 $ 36.92 $ 76,800
Utility System Construction 150 0.03 $ 33.01 $ 68,650
Electric Power Generation, Transmission and Distribution 870 0.23 $ 32.15 $ 66,870
Water, Sewage and Other Systems 80 0.15 $ 31.98 $ 66,520


Geographic profile for Bill and Account Collectors:

States and areas with the highest published employment, location quotients, and wages for Bill and Account Collectors are provided. For a list of all areas with employment in Bill and Account Collectors, see the Create Customized Tables function.



Map of employment of bill and account collectors by state, May 2022


States with the highest employment level in Bill and Account Collectors:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Texas 26,390 2.03 1.48 $ 19.07 $ 39,660
California 19,660 1.11 0.81 $ 24.85 $ 51,680
Florida 15,120 1.64 1.20 $ 19.89 $ 41,370
New York 11,490 1.26 0.92 $ 22.88 $ 47,580
Georgia 10,660 2.31 1.68 $ 18.94 $ 39,380


Map of location quotient of bill and account collectors by state, May 2022


States with the highest concentration of jobs and location quotients in Bill and Account Collectors:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 2,120 4.88 3.56 $ 18.27 $ 37,990
Arizona 7,770 2.56 1.87 $ 20.64 $ 42,930
South Carolina 5,440 2.53 1.84 $ 17.48 $ 36,350
Georgia 10,660 2.31 1.68 $ 18.94 $ 39,380
Utah 3,610 2.22 1.62 $ 20.30 $ 42,220


Map of annual mean wages of bill and account collectors by state, May 2022


Top paying states for Bill and Account Collectors:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 420 0.62 0.45 $ 27.99 $ 58,210
Connecticut 760 0.47 0.34 $ 26.33 $ 54,770
Alaska 440 1.43 1.05 $ 25.70 $ 53,450
Massachusetts 2,750 0.77 0.56 $ 25.19 $ 52,400
California 19,660 1.11 0.81 $ 24.85 $ 51,680



Map of employment of bill and account collectors by area, May 2022


Metropolitan areas with the highest employment level in Bill and Account Collectors:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Dallas-Fort Worth-Arlington, TX 10,790 2.84 2.07 $ 19.92 $ 41,440
Los Angeles-Long Beach-Anaheim, CA 8,750 1.43 1.05 $ 24.52 $ 51,000
New York-Newark-Jersey City, NY-NJ-PA 7,900 0.86 0.63 $ 25.18 $ 52,380
Atlanta-Sandy Springs-Roswell, GA 7,610 2.79 2.04 $ 19.86 $ 41,310
Phoenix-Mesa-Scottsdale, AZ 6,320 2.85 2.08 $ 20.86 $ 43,400
Houston-The Woodlands-Sugar Land, TX 5,770 1.89 1.38 $ 18.84 $ 39,180
Chicago-Naperville-Elgin, IL-IN-WI 5,100 1.15 0.84 $ 21.61 $ 44,940
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 4,020 1.45 1.06 $ 22.13 $ 46,030
Miami-Fort Lauderdale-West Palm Beach, FL 3,940 1.50 1.09 $ 21.10 $ 43,890
Charlotte-Concord-Gastonia, NC-SC 3,290 2.59 1.89 $ 19.38 $ 40,300


Map of location quotient of bill and account collectors by area, May 2022


Metropolitan areas with the highest concentration of jobs and location quotients in Bill and Account Collectors:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
San Angelo, TX 560 11.56 8.43 $ 15.67 $ 32,600
Sioux Falls, SD 1,190 7.39 5.39 $ 19.03 $ 39,580
Johnson City, TN 430 5.31 3.87 $ 15.07 $ 31,340
Sherman-Denison, TX 250 5.22 3.80 $ 14.59 $ 30,340
Danville, IL 130 5.10 3.72 (8) (8)
Buffalo-Cheektowaga-Niagara Falls, NY 2,620 5.08 3.70 $ 19.60 $ 40,760
Waterloo-Cedar Falls, IA 310 3.64 2.65 (8) (8)
Greensboro-High Point, NC 1,260 3.57 2.60 $ 19.97 $ 41,550
Rapid City, SD 250 3.55 2.59 $ 15.31 $ 31,840
St. Cloud, MN 350 3.49 2.55 $ 19.18 $ 39,900


Map of annual mean wages of bill and account collectors by area, May 2022


Top paying metropolitan areas for Bill and Account Collectors:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
San Jose-Sunnyvale-Santa Clara, CA 900 0.80 0.58 $ 30.71 $ 63,880
San Francisco-Oakland-Hayward, CA 2,090 0.87 0.64 $ 29.41 $ 61,160
Bridgeport-Stamford-Norwalk, CT 200 0.50 0.36 $ 27.26 $ 56,690
Napa, CA 40 0.51 0.37 $ 27.20 $ 56,580
Worcester, MA-CT 170 0.62 0.45 $ 26.53 $ 55,180
Hartford-West Hartford-East Hartford, CT 280 0.51 0.37 $ 26.33 $ 54,760
Barnstable Town, MA 40 0.40 0.29 $ 25.78 $ 53,630
Santa Rosa, CA 130 0.66 0.48 $ 25.62 $ 53,300
New Haven, CT 140 0.49 0.35 $ 25.58 $ 53,200
Norwich-New London-Westerly, CT-RI 30 0.26 0.19 $ 25.55 $ 53,140

Nonmetropolitan areas with the highest employment in Bill and Account Collectors:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Southwest New York nonmetropolitan area 570 3.36 2.45 $ 19.48 $ 40,520
East South Dakota nonmetropolitan area 500 3.83 2.79 $ 17.90 $ 37,220
Southeast Coastal North Carolina nonmetropolitan area 460 1.88 1.37 $ 16.05 $ 33,380
South Central Kentucky nonmetropolitan area 450 2.70 1.97 $ 16.58 $ 34,490
Kansas nonmetropolitan area 390 1.02 0.74 $ 20.03 $ 41,660

Nonmetropolitan areas with the highest concentration of jobs and location quotients in Bill and Account Collectors:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
East South Dakota nonmetropolitan area 500 3.83 2.79 $ 17.90 $ 37,220
Southwest New York nonmetropolitan area 570 3.36 2.45 $ 19.48 $ 40,520
South Central Kentucky nonmetropolitan area 450 2.70 1.97 $ 16.58 $ 34,490
Southeast Coastal North Carolina nonmetropolitan area 460 1.88 1.37 $ 16.05 $ 33,380
Northeast South Carolina nonmetropolitan area 160 1.67 1.22 $ 17.91 $ 37,260

Top paying nonmetropolitan areas for Bill and Account Collectors:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Alaska nonmetropolitan area 100 0.97 0.70 $ 26.57 $ 55,260
Northeast Minnesota nonmetropolitan area 30 0.76 0.55 $ 25.55 $ 53,140
Southeast Minnesota nonmetropolitan area 100 0.70 0.51 $ 25.17 $ 52,350
Northwest Minnesota nonmetropolitan area 60 0.34 0.25 $ 25.16 $ 52,340
Southern Vermont nonmetropolitan area 30 0.32 0.23 $ 24.76 $ 51,510


About May 2022 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate—50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OEWS estimates and related information:

May 2022 National Occupational Employment and Wage Estimates

May 2022 State Occupational Employment and Wage Estimates

May 2022 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2022 National Industry-Specific Occupational Employment and Wage Estimates

May 2022 Occupation Profiles

Technical Notes

 

Last Modified Date: April 25, 2023