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Occupational Employment Statistics
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Occupational Employment and Wages, May 2019

43-4021 Correspondence Clerks

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
6,250 5.8 % $19.03 $39,570 1.0 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $12.76 $15.55 $18.34 $22.16 $26.46
Annual Wage (2) $26,540 $32,330 $38,140 $46,090 $55,050


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Agencies, Brokerages, and Other Insurance Related Activities 1,400 0.12 $18.76 $39,010
Business Support Services 450 0.05 $17.04 $35,450
Nondepository Credit Intermediation 420 0.07 $17.73 $36,880
Management of Companies and Enterprises 400 0.02 $20.26 $42,140
General Medical and Surgical Hospitals 370 0.01 $18.77 $39,040

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Agencies, Brokerages, and Other Insurance Related Activities 1,400 0.12 $18.76 $39,010
Nondepository Credit Intermediation 420 0.07 $17.73 $36,880
Business Support Services 450 0.05 $17.04 $35,450
Office Administrative Services 140 0.03 $20.16 $41,940
Electronic Shopping and Mail-Order Houses 110 0.03 $18.16 $37,770

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Securities, Commodity Contracts, and Other Financial Investments and Related Activities 190 0.02 $23.95 $49,810
Merchant Wholesalers, Nondurable Goods (4244 and 4248 only) 120 0.01 $22.66 $47,140
Professional and Commercial Equipment and Supplies Merchant Wholesalers 40 0.01 $21.85 $45,450
Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (8) (8) $21.78 $45,310
Colleges, Universities, and Professional Schools 40 (7) $21.77 $45,290


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 1,240 0.07 1.67 $20.26 $42,130
Texas 800 0.06 1.51 $18.47 $38,410
Maryland 340 0.12 2.92 $19.78 $41,140
Indiana 300 0.10 2.33 $15.31 $31,840
Illinois 290 0.05 1.14 $18.24 $37,950




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 210 0.50 11.69 $14.56 $30,280
Wyoming 40 0.13 3.10 $16.87 $35,090
Maryland 340 0.12 2.92 $19.78 $41,140
Indiana 300 0.10 2.33 $15.31 $31,840
Nebraska 90 0.09 2.14 $17.75 $36,920




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Rhode Island (8) (8) (8) $22.81 $47,450
Massachusetts 270 0.07 1.74 $21.62 $44,970
Arizona 110 0.04 0.91 $20.95 $43,570
Pennsylvania 220 0.04 0.87 $20.75 $43,170
New Jersey 100 0.03 0.59 $20.75 $43,160





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Dallas-Fort Worth-Arlington, TX 380 0.10 2.46 $19.50 $40,560
Chicago-Naperville-Elgin, IL-IN-WI 320 0.07 1.62 $19.00 $39,530
Baltimore-Columbia-Towson, MD 260 0.19 4.40 $19.19 $39,910
New York-Newark-Jersey City, NY-NJ-PA 220 0.02 0.54 $20.23 $42,080
Boston-Cambridge-Nashua, MA-NH 220 0.08 1.83 $21.89 $45,520
Sioux Falls, SD 200 1.26 29.64 $14.35 $29,860
Indianapolis-Carmel-Anderson, IN 170 0.16 3.77 $12.94 $26,910
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 100 0.04 0.85 $21.56 $44,840
Phoenix-Mesa-Scottsdale, AZ 100 0.05 1.11 $21.39 $44,490
St. Louis, MO-IL 80 0.06 1.38 $20.14 $41,880




Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Sioux Falls, SD 200 1.26 29.64 $14.35 $29,860
Cheyenne, WY 40 0.78 18.37 $16.87 $35,090
Provo-Orem, UT 60 0.22 5.27 $16.95 $35,260
Baltimore-Columbia-Towson, MD 260 0.19 4.40 $19.19 $39,910
Indianapolis-Carmel-Anderson, IN 170 0.16 3.77 $12.94 $26,910
Springfield, MA-CT 40 0.12 2.74 $18.98 $39,480
Providence-Warwick, RI-MA 70 0.12 2.93 $22.94 $47,720
Oklahoma City, OK 60 0.10 2.29 $15.97 $33,220
Dallas-Fort Worth-Arlington, TX 380 0.10 2.46 $19.50 $40,560
Allentown-Bethlehem-Easton, PA-NJ 40 0.10 2.32 $18.44 $38,350




Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Washington-Arlington-Alexandria, DC-VA-MD-WV (8) (8) (8) $24.23 $50,410
Providence-Warwick, RI-MA 70 0.12 2.93 $22.94 $47,720
Tulsa, OK (8) (8) (8) $22.07 $45,900
Richmond, VA 60 0.09 2.18 $21.96 $45,670
Boston-Cambridge-Nashua, MA-NH 220 0.08 1.83 $21.89 $45,520
Los Angeles-Long Beach-Anaheim, CA (8) (8) (8) $21.73 $45,190
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 100 0.04 0.85 $21.56 $44,840
Phoenix-Mesa-Scottsdale, AZ 100 0.05 1.11 $21.39 $44,490
Miami-Fort Lauderdale-West Palm Beach, FL 40 0.01 0.33 $21.02 $43,720
New York-Newark-Jersey City, NY-NJ-PA 220 0.02 0.54 $20.23 $42,080


About May 2019 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(7) The value is less than .005 percent of industry employment.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2019 National Occupational Employment and Wage Estimates

May 2019 State Occupational Employment and Wage Estimates

May 2019 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2019 National Industry-Specific Occupational Employment and Wage Estimates

May 2019 Occupation Profiles

Technical Notes

 

Last Modified Date: July 6, 2020